Wilton Castle Hotels

"There were bugs/ants crawling on me in the bathroom when I was going to the bathroom and once when I was sitting at the desk. I let the staff know and they’ve done nothing about it. My refrigerator wouldn’t open because it wasn’t made for the cabinet they put it in so the door couldn’t open because the hinge kept blocking it. There’s no elevators and only one entrance to the building and my room was on the second floor on the opposite end from where you enter the building. It took forever to get back and forth to my room. I even got lost on my way to check out. I have a pinched nerve in ny neck so carrying my stuff the distance I had to carry it to get to my room, with no elevator or luggage carts was extremely problematic for my neck issues. Lastly there was a disgusting smell from the minute you walk into the building all the way up til right before I got to my room. I‘extremely unhappy"

"I didnt have money for the breakfast but the ac worked"

"Staff was amazing"

"Drama free"

"The room served its purpose. The room was clean, the bed was comfortable and the shower was hot! The entire motel is quite outdated. There is plenty of parking."

"The staff were friendly and accommodating. The free breakfast coupons were right on time. They had a variety of breakfast options including cereal French toast waffle bacon sausage juice potatoes etc. the rooms were great and the gym area was excellent! They had a variety of different equipments available including strength training and cardio."

"Staff were extremely helpful. Room was immaculate. Did not have time for breakfast, but our dinner and drinks were amazing!"

"Excellent wedding venue"

"Our stay at Extended Stay was extremely disappointing from beginning to end. The hotel advertised breakfast, but it was really just a small grab-and-go setup with oatmeal packets and pre-wrapped muffins. Housekeeping was basically nonexistent. No one came to clean the room, empty the trash, or provide fresh towels during our stay. We had to ask for basic necessities ourselves. The check-in experience was also a mess. When we arrived, we were told our reservation had been canceled, and staff initially sent us to a room that was already occupied by other guests, which was uncomfortable and unprofessional. The room we finally checked into smelled like bug spray. To top it all off, at checkout the staff tried to overcharge me because of mistakes they made during the original check-in process. Instead of taking responsibility for their error, they attempted to pass the cost onto me. Overall, this was a frustrating and poorly managed experience, and I would not stay here again."