COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Barceló Maya Caribe - All Inclusive

Photo gallery for Barceló Maya Caribe - All Inclusive

Featured Image
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Barceló Maya Caribe - All Inclusive

VIP Access

Barceló Maya Caribe - All Inclusive

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi6 min walk
  • Popular LocationCenote Cristalino10 min walk
  • Popular LocationChikinha Cenote7 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Caribe - All Inclusive is connected to a shopping center. Cenote Cristalino and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Akumal Beach. Don't miss out on a visit to Ecopark Kantun Chi. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 10 min walk
  • Oasis Beach - 6 min drive
  • Chikinha Cenote - 7 min drive
  • Xpu-ha Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • Caribe Buffet — 1 min walk
  • Capitan Morgan Grill — 1 min walk
  • Le Bistrot Chez Dede & Lalo — 5 min drive
  • Paparazzi — 5 min drive
  • Dolce Vita — 5 min drive

About this property

Barceló Maya Caribe - All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Barceló Maya Caribe - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 414 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, plus furnished balconies or patios and LCD TVs with satellite channels. Rainfall showerheads, coffee makers, and free newspapers are among the other amenities available to guests.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a water park are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (12105 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An airport shuttle service (surcharge) is available on request.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 519 out of 981 reviews
5 - Excellent 53%
Rating 4 - Good. 276 out of 981 reviews
4 - Good 28%
Rating 3 - Okay. 109 out of 981 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 981 reviews
2 - Poor 4%
Rating 1 - Terrible. 35 out of 981 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The beach and the pool were excellent . Service was good . Buffet food was ok, Spain restaurant at la Carte excellent . Italian restaurant a la Carte ok . Rooms were not so clean and a/c does not cool enough, thanks to ceiling fan we weren't hot . Beds comfortable, super clean sheets . Overall good experience .
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was located in a beautiful area with its own private beach access. The amenities were very limited, had only 2 bars open on the entire property after 7pm (which closed at 11pm nightly). The "all-inclusive" label is a little off. What it means is all inclusive to the lower tier alcohol and you only have access to their on-site restaurants on certain nights, pending there are reservations available. We were there for 5 nights and only had a right to dine at the restaurants on 2 separate nights. Make your reservations as soon as you get there. The buffets are open nightly. The service here was the biggest let down. We only had the room cleaned once (when we needed fresh towels) and they ran out of hand and face towels for the rest of our stay. We had a problem with the mini fridge not being cold enough during the first half of the week and then on night 4 it was full of water. We finally called guest services to have them check it out. We were given the run around and treated very rudely by every person who answered the phone before transferring us to the next person, as if we were bothering them. When someone did come out to inspect the fridge, his first response was "well, I don't what you did to it.." On our last day there, we had an early excursion planned and on our way out the gate they refused to let us leave until we paid our bill at checkout. We had to turn around to take care of it which made us late. Had I known I would have taken care of it earlier.
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ocean and pools. Drinks not so much. Soda had bad taste by the pool but some buffets had good tasting pop but not all.
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with group, Traveled with family
Liked: Staff & service
We did the check in around 12pm and we got the key of the room at 4:15pm because the room was not ready at 3pm which was the check in time. The room cleanliness was poor. The air conditioning does not cool much even with ceiling fan in the room. A plus from this hotel is the staff.
Stayed 5 nights in Jul 2021