Zillah Residences

"Very nice place to stay"

"Friendly staff and cute and comfortable room"

"This property is always so wonderful. Staff is great and room is large and comfortable. We have stayed multiple times and will continue to stay. Central location. Great breakfast. And staff is so kind. Thank you. "

"Booked a 2 bedroom suite. It was NOT a 2 bedroom. It was 1 bedroom with a living room. They provided me a roll out bed which was too small for any adult and stated they would waive the fee for the roll out bed, as if that made up for the false advertisement of a 2 bedroom (At first, the staff Alyssa, was going to charge me for it until I stated that would be ridiculous). The couch and chairs were filthy. The toilet would not stop running, even after they supposedly fixed it. There were dirty finger print marks on the bathroom door and gouges in the door. The floor was filthy. I reported my issues to the staff and spent hours hanging in the hotel waiting on the director (Lisa) to contact me (from 10am to 6pm). I was told by her staff all day that she would call me, that she was supposedly in meetings. Until my final call to them, I was told she went home for the day and never contacted me!! Worst stay ever. Do Not Recommend!!! "

"The staff was kind and very accommodating. Room was very clean and the bed was very comfortable. "

"great"

"The whole place needs to be maintained. The toilet didn’t flush completely, the bathroom fan was coated in duat, the tub plug was broken, the hairdryer was missing the safety cover. The air conditioner blew air but never got cool. There was only a few working stations on the TV. There was an alarm from the WA State Patrol office off and on both nights we were there. The first night we had to park in the gravel lot and entered through a door where a guy was sitting smoking. There was dog food in piles on the third floor. I asked about thw toilet and was told to hold the handle down longer. It was not worth what we paid and we will not be staying there again."

"Very clean and comfortable. The breakfast was great. "

"We only stayed one night. The staff at check-in and check-out were very friendly, professional and welcoming. The breakfast was just right. The room was very clean and did not feel outdated. "