“The bathroom shower head was so dirty I had to clean it before I got in the shower. I asked for my room to be cleaned at 8am and came back at 4pm and it still wasn’t cleaned so I had to ask again. The staff was not welcoming. There were places where the baseboards were falling off. The free breakfast was old bananas, cuties, and frozen muffins. There were stains on the sheets. The door of our room had a crack so large you could see into the hallway.”