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Opiniones de Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 out of 5
Wingate by Wyndham Anchorage Downtown/Ship Creek
111 W Ship Creek Ave, Anchorage, AK

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 332 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 284 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 171 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 114 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 100 de 1001 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The level of attention of the staff is very good, there is always someone to help you, the breakfast is complete and sufficient, they have an excellent transportation service to the airport, the attention of all the staff is cordial and efficient, it is very close to the center I would definitely return without hesitation.
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Jorge Eduardo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuve tres noches y jamás hicieron la limpieza de la habitación, desde el primer día el desayuno se acaba antes de las 8 am, por que no compraron huevos, las paredes y techos son de papel por lo que hay muchísimo ruido de las demás habitaciones, pasos, voces, cada vez que arrastran algo es insoportable Desde la primera noche encontré platos con restos de comida debajo de la cama de los huéspedes anteriores No tiene caja fuerte La televisión es de hace más de 20 años En verdad no se hospeden aquí engaña con fotos decentes
Se hospedó 4 noches en mayo de 2024

2/10 Terrible

Leonelys

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal
Check in difficult. Long time waiting people helpless
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

LINDA MARGARET

Se hospedó 3 noches en septiembre de 2023
Respuesta de Wingate by Wyndham Anchorage Downtown Team, el 6 nov. 2023
Thank you!

6/10 Aceptable

Rodolfo

Viaje familiar
No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buena experiencia
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel agradable. Habitación amplia con camas cómodas. El desayuno muy normalito, le dedican poca atención. Buena localización si se va a coger el tren (5 minutos a pie)
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy amable , desayuno rico y te apoyan en todo !! Céntrico para pasear
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

juliette Valerie

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We liked the location. The staff was very friendly nice and helpful. there were piles of trash and bags of linen at the north entrance. The trash was there for 6 days almost the whole time we were there. The rooms were disappointing for a Wyndham property
Se hospedó 7 noches en mayo de 2024

4/10 Malo

Scott

Viaje en pareja
No le gustó: Servicios
Homeless encampment between property and downtown. People screaming at each other while walking river walk. Breakfast minimal, frozen eggo waffles for toaster. No coffee shop nearby.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Peter

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Bathrooms need a good Makeover and remove the carpets.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Peter

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Property is tired however staff were great and the shuttle on hand was excellent
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Anthony

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Old property in need of refurbishment. Staff was very helpful and friendly.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

teri, Stockton

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The outside looks nice but the inside needs a complete overhaul. It has a deodorizer smell and everything is old. Our tv remotes had scotch tape on it to hold the batteries in and it still didn’t work.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Leisa

Viaje familiar
No le gustó: Condiciones de la propiedad
The staff were great and helpful. The hotel was very old and run down. Not the cleanest.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Teresa

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Amanda

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect!!! Beautiful scenery, clean room and wonderful staff. Worth it!!!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Glenn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Anais

O
Se hospedó 4 noches en mayo de 2024

4/10 Malo

WEBB, ROMEOVILLE

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Service was grate, location too far from main attractions, but the hotel provided free transportation to and from any attractions. Just a phone call away. The hotel was a bit run down and the breakfast pretty sparce. The staff worked very hard to provide good service. For that I was very Thankful.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Austin

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Clive, Mapleton

No le gustó: Servicios
Old. Needs an update, clean and repaint. Area is uninspiring.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good shuttle service
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Deb

No le gustó: Limpieza, servicios, condiciones de la propiedad
Bathroom was fithy dirty soap with hair on it. Door wouldnt lock, safty latch fell off. Window lock broke off ( 3rd floor so really didnt matter) no screen, so bugs. Was never any coffee or hot water for tea. Front desk girl was new and very nice
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Doreen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Homeless in the area but great. Recommend. Location is good.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

John, Lewisville

The room smelled musty. The tile in the bathroom had giant cracks in 2-3 of the large tiles. The shower curtain was too short for the tub. A rough place to stay.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

James

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Pizza left in refrigerator by past guest. Dirty glove from housekeeping left in a plastic cup by the sink, ice bucket used and pushed behind the tv. We left the front desk know the problems. They moved us to another room where the heat and ac were both on, with the window open. The room was cleaner though.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Marisa

Viaje de negocios
It was standard
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Excellent staff suppport even though they were short handed. Facilities somewhat run down. Needs carpet and paint.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Pierre

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Carpet need to be replaced because of stained and patches becoming unglued. Tapestry need to be replaced because of patches
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Marcel

Se hospedó 1 noche en mayo de 2024

4/10 Malo

Pamela

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
This is a very old hotel and even though they say it has been renovated, the rooms were old…the carpeting is worn; the bedspreads are worn; grout around shower and floor dirty. Very unorganized at check in. There was what appeared to be a new clerk at the desk who had a problem and went to get some help. At this point there were 5-6 (rooms) people waiting to check in. The woman who came out scolded the new clerk for not coming to get her sooner. Apparently she was busy doing house keeping and cleaning rooms. The hotel is hotel and th8nk in the rooms are worn (carpeting & bedspreads) even though the website says renovations have been done. It is also very unusual in these days to stay in a hotel without coffee in the rooms. We were told there’s 24 hour coffee in the lobby but who wants to come downstairs in the pjs to get coffee. I do want to compliment the shuttle drivers. The evening driver drove us to the restaurant we wanted to go and told us to call when we were ready to be picked up. The morning driver had to take us to the airport at 4am. I definitely would not recommend your hotel.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Eric

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Expected more from the Wyndham brand. Too many problems to list, but only second time in my life that I’ve left a reservation despite no refund and went to stay somewhere else.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Gilles

Xxxx
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jacqueline, savannah

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Upon arrival at the hotel we were told there was no king bed room available though I had paid for 4 nights over 4 months ago. After 15 minutes and much haggling we were given a king bed room. The bed did have sheets on it but no mattress pad.There was no television as cable was out for all 4 days! Limited heat in the room but they were working on it. 2nd day we went to front desk to request the room be made up ( no cards for room doors) and specifically asked for toilet paper as there was none in the room. Told them we would be gone sightseeing all day. Called hotel that evening to be told no tv still. We stayed at another hotel. Called back on day 3 still no tv and heat. Came back on day 4 to a room that hadn’t been cleaned, no tv yet, no toilet paper ,and be told the laundry room (one of the reasons I booked this hotel) couldn’t be used because the coin machine was jammed and no supervisor was around and wouldn’t be for a couple of days. As we were leaving on a cruise the next evening we had to go out to a laundromat. This hotel is located in a commercial area near the train depot which was expected but what I didn’t know was there was a huge tent city of homeless people all over across from the hotel. It felt very unsafe as these folks wandered around the hotel and stood outside our first floor window (3 feet away from us). The lady at the front desk advised us not to walk to dinner (0.3 mile away) because we had to cross through the homeless camps.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Sarah

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Cedrick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very easy going
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located right behind the train station. At least during the time of the year we were there, not many trains seemed to be working, so noise wasn't a big issue. The room we got had a weird smell, but we were only staying for a night, so no big issue either. Breakfast was ok.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Derek

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
When we got to our room there is a huge stain in the carpet, garbage bag hanging off a light and the window was open and wouldn’t shut all the way. Night two there was no hot water, took cold shower and then went to talk to staff about it and it is a known issue. Which they eventually fixed. Location is great minus the homeless camp across the street and tiny parking lots. Will not be staying here again.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Patrick

No le gustó: Limpieza y condiciones de la propiedad
Several screens missing from windows, trash around the property, along with a large homeless population. Never checked in and stayed somewhere else
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Laurie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in VERY poor condition!! We were supposed to stay 7 nights, one was enough for us!!if not for the night manager we would not have even done that!! Morning manager was rude and didn't help us at all!!
Se hospedó 7 noches en abril de 2024

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Alec

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sherry, LYNNWOOD

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are nice and helpful. It's about 20 minutes walking distance from the hotel to the downtown areas. The staff always would like to transfer us by a hotel shuttle bus.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Brandon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect customer service
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Yolanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked it
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Marilee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Near homeless encampment
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cipriano

Se hospedó 1 noche en abril de 2024

4/10 Malo

Charles

No le gustó: Condiciones de la propiedad
Was told the pool was heated, which was the entire reason we chose this hotel. It was in fact ICE COLD. The room was so hot that we had to sleep with the window open EVEN AFTER I unplugged the auxiliary heater and already had the thermostat on the wall unit turned off by 4pm. At 9am the room was still above 80 degrees and the heater was still cranking out heat. Poor & never again
Se hospedó 1 noche en abril de 2024