9.6/10 Exceptional! (1,000 reviews)
This location was amazing, the staff was so nice, and the room was fantastic. This is a 5 out of 5 star property. Areas for improvement are: we were in floor 2 and the bar could be heard well into the night especially on Saturday night and the gym was broken while we were there (no machines would power on). The equipment in the gym is super old and not up to the standards you would expect for a nice American hotel. Adding newer and more machines to the gym like a peloton would go a long ways. With that said most people aren’t coming to Florence wanting a nice gym, but this is important to our family. Overall, we would look to stay here again when we come back to Florence. Thank you!
Reviewed on Jun 19, 2024