香港游泳池酒店

“My room was dirty upon arrival. The sofa is disgustingly dirty. Trash was in my room from a previous guest. The air conditioning went out during my stay and the front desk wanted me to gather all our stuff out the room at 11:00pm to even get into a room with air conditioning for the night. The staff was rude and very unpleasant to deal with. The only staff member that was kind and made our stay better was Rochelle. We thank God for her helping us get a room with our children with air……

“It was a good stay. However, when I woke up at 3am to check my phone that’s when I realized that my phone was not charging. No plugs that was around the bed worked. Nor did the lights around the bed work. I called guest services and the lady was nice about it but only offered for me to change my room at 3am. Which was not feasible for me. However, after going around the room. I found 2 plugs that worked.”