Berlin Residences

"Did not stay long, but everything was in proper order."

"Great spot, clean, staff nice"

"Front desk staff rude with arrogant unprofessional, unhelpful attitude. First floor under massive renovation and unsafe conditions for guest access. Tarps not secured, live electrical wires hanging from ceiling, large open unattended ladders in hallway. Active construction during guest using hallway and elevator / egress. Hallways "

"Hotel is newer and modern. Rooms were clean and staff is friendly. Recommend requesting a room opposite side of the highway or you will hear traffic all night."

"Loved it! Big, clean room. Very spacious, easy check in.."

"Amazing breakfast, clean and friendly staff."

"$20 to park is too expensive and is a money grab. This should have been included in the price for a suburban hotel. The pool was a nice addition and our kids loved it. The front desk doesn’t answer the phone. We only received 1 towel for showering (the pool has separate towels). I called the front desk and couldn’t get through. Starbucks is nice but the staff is very slow. There were 4 people in line and it took about 25 minutes to get a black coffee at 7am. People were loud in the hallways until about 1am. I’m not trying to confront people drinking in the hallways. Again, the front desk phone should be answered to resolve these types of things."

"I only stayed overnight, but I felt very comfortable. The man at the front desk made all the difference. He answered all my questions even with my accent. He very politely asked me to repeat (a few times ) but I did not feel annoyed. "

"Breakfast was awesome "