Brocken Tours

Stay was comfortable. A bit annoyed that my dog (very well behaved) wasn't allowed in the breakfast room.

It’s a beautiful building, room was large, comfortable. We were on the railway side, and could hear trains, but they didn’t keep me awake. Aircon a bit noisy, but effective. However, there are no amenities. WiFi wasn’t good enough to work, no tea or coffee in room, no water cooler, no fridge or minibar. I expected more from a 4* hotel.

I would book this hotel again. It was well priced and in a very convenient area for travel. But there are two things that stick out: 1. The hotel room door didn't fully latch shut when I left for an hour. When I came back the door was visibly open. Luckily my room was further away and I was only out briefly. So the chance for someone to go into my room was limited. But it's still concerning. Nothing was missing. You need to make sure the door is fully shut, with a lot of force. 2. The WiFi policy is kind of odd. Only one device per room could connect at a given time. So if you have multiple devices (e.g traveling with a phone, tablet, and a laptop) or multiple people, not everyone can use the WiFi at the same time. Unless you pay extra. You have to log in and log out.