Exterior
Ver disponibilidad

Opiniones de Matisse Bucharest Old Town

2.5 out of 5
Matisse Bucharest Old Town
18 Strada Blanari, Bucharest, Bucharest

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 47 de 55 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 55 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 55 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 55 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 55 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mary

Le gustó: Limpieza y comodidad de las habitaciones
Unbeatable location & value in Old Town, Bucharest
We recently spent 4 nights in Matisse Bucharest Old Town apartments and were positively amazed by the location, quality and reasonable price of the apartments. You are 5-10 minutes walk from all the major Old Town sights and night life and the apartments are very clean and spacious. We would strongly recommend these apartments to other tourists.
Se hospedó 4 noches en octubre de 2023
Respuesta de Nicolae Geamana, el 17 oct. 2023
Dear Mary,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excelente

Khanh-Binh

Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was perfect, esp. Bogdan who was a wonderful host! Thank you.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Costin Stefan, el 22 sept. 2023
Dear Khanh-Binh,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your time with us and that our colleague Bogdan made a difference throughout your stay. Your appreciation comments have been shared with him/her as a reward for the great service.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excelente

Miguel

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, the property is in excellent condition
Se hospedó 1 noche en agosto de 2023
Respuesta de Nicolae Geamana, el 5 sept. 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excelente

Miguel

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Bogdan Mitincu, el 26 ago. 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

8/10 Bueno

Avichai

Se hospedó 4 noches en agosto de 2023
Respuesta de Nicolae Geamana, el 22 ago. 2023
Dear Avichai,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience.We look forward to hearing back from you and to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excelente

Ana Maria, Newhall

Se hospedó 2 noches en agosto de 2023
Respuesta de Bogdan Mitincu, el 7 sept. 2023
Dear Ana,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excelente

RANNIE

Le gustó: Limpieza y comodidad de las habitaciones
We enjoyed our stay The room was clean and spacious location was very good.
Se hospedó 1 noche en agosto de 2023
Respuesta de Bogdan Mitincu, el 8 ago. 2023
Dear Rannie,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excelente

Orit

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I’m so happy that I chose this place because it’s so nice and beautiful and I really love it
Se hospedó 4 noches en julio de 2023
Respuesta de Costin Stefan, el 20 jul. 2023
Dear Orit,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excelente

John, Bishops Stortford

Viaje en pareja
Le gustó: Limpieza y servicios
Fantastic apartment and well positioned to explore the old town and beyond thanks to the nearby metro station. Friendly and helpful staff and good communication. The area around can be a little noisy on a Saturday night but that’s to be expected given how close to the action it is. I believe there are rooms overlooking the courtyard which are quieter but it wasn’t a major issue for us. Would definitely stay again.
Se hospedó 3 noches en junio de 2023
Respuesta de Nicolae Geamana, el 27 jun. 2023
Dear John,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Malo

Monica

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Pros: The property is nice and well located. The noise from the bars near is tolerable, especially with the fan turned on. Cons: Cleaning service - we were gone for a few days and nobody cleaned the room. We had to ask - minimal cleaning seems to be done otherwise like picking up the trash and supplies. Comfort - the bed in the bedroom is good but the couch in the living room is horrific... Facilities - water did not run properly and when it came it ran rusty for a bit Communication - No communication was sent out when the water was not running anymore Noise - Tolerable but may be an issue
Se hospedó 16 noches en junio de 2023
Respuesta de Costin Stefan, el 20 jun. 2023
Dear Monica,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we regret to hear about the challenges experienced throughout your stay. We have already addressed your concerns with the involved department to prevent this from reoccurring in the future.We would like to thank you once again for bringing the mentioned points to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.Kind regards,Costin StefanFront Office Supervisor

10/10 Excelente

Gabriel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, beautiful rooms!
Se hospedó 3 noches en marzo de 2023
Respuesta de Nicolae Geamana, el 16 mar. 2023
Dear Gabriel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excelente

Yechiel

Se hospedó 4 noches en enero de 2023
Respuesta de Nicolae Geamana, el 25 ene. 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excelente

Yechiel

Se hospedó 4 noches en enero de 2023
Respuesta de Nicolae Geamana, el 25 ene. 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Malo

James

Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Don't stay here if you want to sleep. There is a club a block away that blares music all night. The bass beat actually shakes the windows and bed and sleep is impossible. This was a Tuesday night. If you want sleep go somewhere else.
Respuesta de Nicolae Geamana, el 16 ene. 2023
Dear James, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae GeamanaGeneral Manager

10/10 Excelente

Cristina

Le gustó: Limpieza y comodidad de las habitaciones
Beautiful
Absolutely loved the apartment we stayed in, luxuriously decorated with beautiful tall ceilings, I adored every single detail of decoration. The apartme t was exactly the one showed in the pictures. The kitchen is well stocked up and there is loads of storage. Very clean, I’m not sure if it was cleaned on a regular basis during out stay but anyway every time we needed something changed or cleaned a quick whatsapp message would sort it out. I would definitely recommend and I will stay here again every time I’m in Bucharest.
Se hospedó 5 noches en octubre de 2021
Respuesta de Carla Farcas, el 21 oct. 2021
Dear Cristina, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Carla Farcas Front Office Reception

10/10 Excelente

Aslan Mesut

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Lyxigt lägenhetshotell
Mitt i gamla stan. Området kändes skumt i början men visade sig vara helt säkert sen. Populärt disco precis utanför men störde inte oss så mycket med fönstren stängda.
Se hospedó 1 noche en agosto de 2021
Respuesta de Costin Stefan, el 12 ago. 2021
Dear Aslan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excelente

ISMET

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Tek kelime ile mükemmel. 4 mt lik tavanlar. Geniş odalar. Kusursuz banyo mutfak Eksik birşey yok. Şiddetle tavsiye ederiz
Se hospedó 1 noche en julio de 2021
Respuesta de Costin Stefan, el 23 jul. 2021
Dear Ismet, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excelente

Karen

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Nicolae Geamana, el 21 feb. 2020
Dear Karen, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2020
Respuesta de Nicolae Geamana, el 10 feb. 2020
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excelente

VOLKAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
It was amazing apartment with fully newly furnished. Location was great. Also receptionist was very helpful and kind to us. I will stay if i will come to Bucuresti again. only thing i want to highlighted about street noise condition. It was noissy till morning. We did not upset about it but maybe it will be important information if you want silence.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Nicolae Geamana, el 17 dic. 2019
Dear Volkan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 2 noches en diciembre de 2019
Respuesta de Maria Oprea, el 16 dic. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,

10/10 Excelente

Leanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Absolutely amazing apartments. So clean, she much space and in an incredible location!!!
Se hospedó 4 noches en diciembre de 2019
Respuesta de Nicolae Geamana, el 9 dic. 2019
Dear Leanne, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en diciembre de 2019
Respuesta de Nicolae Geamana, el 9 dic. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ihana ystävällinen henkilökunta! Loistava sijainti! Mukava pieni hotelli, tilavat siistit huoneet!
Se hospedó 4 noches en noviembre de 2019
Respuesta de Nicolae Geamana, el 29 nov. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura interamente e finemente ristrutturata a nuovo. Centralissima, vicina alla zona della movida di Bucarest. Piccolo neo, nel fine settimana la musica dei locali si sente fino a tarda notte.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nicolae Geamana, el 26 nov. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excelente

Bayram Umut

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All Staff was helpful, the room was clean and it’s located at the hearth of old city . The room has enough place for kids to play.Kitchen is useful for snacks.2 smart TVs .Special thanx for Front office .
Se hospedó 5 noches en noviembre de 2019
Respuesta de Nicolae Geamana, el 25 nov. 2019
Dear Umut, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front Office Manager

10/10 Excelente

Colm

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Nicolae Geamana, el 31 oct. 2019
Dear Colm, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excelente

Reese

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
More than I ever could have expected.
Amazing location and beautiful! My two friends and I stayed there for 2 days and nights. Amenities were perfect, even the sofa bed was comfy. Right next to all the nightlife action too. There was a bit of construction and the beats of the nearby clubs will last into the night, but it's a fair tradeoff for the location.
Se hospedó 2 noches en octubre de 2019
Respuesta de Nicolae Geamana, el 26 oct. 2019
Dear Reese, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was amazing the best place I had stay in my 1 month long trip , the front desk manager is awesome he make sure you are 1000% satisfied!!! If I come back to Bucharest I definitely would stay there again !!
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nicolae Geamana, el 8 oct. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property with great location in the old town! Will definitely come back!!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nicolae Geamana, el 30 sept. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Front desk reception

10/10 Excelente

Raluca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nicolae Geamana, el 18 sept. 2019
Dear Raluca, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

8/10 Bueno

mostafa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helpful staff, easy check in
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nicolae Geamana, el 10 sept. 2019
Dear Mostafa, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience. We look forward to hearing back from you and to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
We have booked an apartment and everything inside is made to a high standard! Nice , comfy beds, very clean linen and towels, very nice decorated and spotless! we had everything we needed for a great stay! I will highly recommend and definitely will book again with the first occasion! Excellent!
Se hospedó 1 noche en agosto de 2019
Respuesta de Nicolae Geamana, el 9 sept. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2019
Respuesta de Nicolae Geamana, el 29 ago. 2019
Dear Maria, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excelente

FLORIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Nicolae Geamana, el 7 ago. 2019
Dear Florin, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean, roomy, comfortable. Bottom sheet not a fitted sheet 🙁. Some outside bar noise through night.
Se hospedó 3 noches en julio de 2019
Respuesta de Nicolae Geamana, el 26 jul. 2019
Dear Paul , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Reception manager

10/10 Excelente

Hannh

Se hospedó 1 noche en julio de 2019
Respuesta de Nicolae Geamana, el 29 ago. 2019
Dear Hannh, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

6/10 Aceptable

leonid

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
מאכזב
המלון נימצא במיקום קרוב לכל איזורי הבלוי של בוכרסט,רעש בלתי ניסבל עד הבוקר,מוזיקה רועשת וצרחות על הלילה. אין חניה. המלון בסהכ מרווח ונקי,אך הרעש המטורף של המסיבות הרס את החוויה. לא מומלץ לאנשים שמעונינים לישון בלילות.
Se hospedó 4 noches en julio de 2019
Respuesta de Nicolae Geamana, el 31 jul. 2019
Dear Leonid , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Manager Reception

8/10 Bueno

Morten Rene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Glimrende leilighet rett ved Gamlebyen som er det stedet å besøke i Bukaresti. Alt var bra unntatt at nærliggende barer spilte sykt høy musikk hele uken lang og gjorde det å sove til en prøvelse. Personal som tok oss imot hadde en enestående service innstilling, den beste vi har møtt i Romania
Se hospedó 2 noches en julio de 2019
Respuesta de Nicolae Geamana, el 20 ago. 2021
Dear Rene, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.

10/10 Excelente

oded

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grate place 1 minith from all resturans and cafe.
New, Clean , big & comforble place located 1 minith from all resturant and cafe in the old city grate place !!!!
Se hospedó 1 noche en julio de 2019
Respuesta de Nicolae Geamana , el 17 jul. 2019
Dear valued guest, Thank you for your positive review. We appreciate it and will also take into consideration your suggestion. Until your next time in Bucharest, we wish you all the best, Smart Rentals Bucharest Old Town team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Appartment ist sehr groß, sauber und sehr modern und stilvoll eingerichtet. Das Personal ist freundlich und hilfsbereit und kann Englisch sprechen. Das Appartment liegt sehr zentral und die Lage ist in der Altstadt, direkt an der National Bank und an dem Universitätsplatz, zentraler geht es kaum. Wir waren sehr zufrieden und werden wiederkommen.
Se hospedó 2 noches en julio de 2019
Respuesta de Nicolae Geamana, el 21 jul. 2019
Lieber geschätzter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Die Zufriedenheit unserer Gäste ist unser oberstes Ziel und wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir freuen uns, Sie bald wieder bei SmartRentals Bucharest Oldtown begrüßen zu dürfen. Mit freundlichen Grüßen, Nicolae Geamana Empfangsleiter

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Resomaja
Allt var perfekt men trots att receptionisten uppmanade oss att smsa in frågor så besvarade de inte en enda. Lovar runt men håller tunt
Se hospedó 2 noches en junio de 2019
Respuesta de Nicolae Geamana, el 20 ago. 2021
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en mayo de 2019
Respuesta de Alina Stefan, el 12 jun. 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de Alina Stefan, el 12 jun. 2019
Dear David, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en mayo de 2019
Respuesta de Alina Stefan, el 12 jun. 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en mayo de 2019
Respuesta de Alina Stefan, el 12 jun. 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2019
Respuesta de Smart Rentals Bucharest Old Town team, el 17 abr. 2019
Thank you kindly for your positive review. Please do return to Bucharest, it has plenty to show, Kind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fairly new, generous space, quality furnishings and appliances. Good mattress. Nice shower. Has an elevator but there are several stairs to climb before getting to the elevator.
Se hospedó 2 noches en marzo de 2019
Respuesta de Smart Rentals Bucharest Old Town team, el 17 abr. 2019
Thank you kindly for your positive review. Please do return to Bucharest, it has plenty to show, Kind regards,

10/10 Excelente

Roee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de Alina Stefan, el 14 mar. 2019
Dear Roee, Thank you kindly for your top ranking! We are waiting for your next arrival in Bucharest, Kindest wishes, Smart Rentals Bucharest Old Town Team

10/10 Excelente

Roee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very good place! In the Old City near the entire area of ​​restaurants and pubs. The room is equipped with everything you need for cooking, large and spacious and clean.
Se hospedó 3 noches en marzo de 2019
Respuesta de SmartRentals Bucharest Team, el 13 mar. 2019
Dear Roee, Thank you kindly for your review! Indeed, during the night, the Old City Center comes to life! This is the place to be. Most of our guests book their rooms here just for this atmosphere. They say the Old City of Bucharest is probably one of the best places in Europe! Hope to see you soon in Bucharest, Bucharest Smart Rentals team