卡斯蒂略

Everything was perfectly fine with this hotel and the room we have been given. They even provide free lockers to keep luggage before check in and after check out. The cleanliness was 10/10. Room was comfortable and had a very rare quality: it was peacefully quiet. The location was also absolutely amazing. We appreciated every minute of our time in this hotel. Communication with the staff through Whatsapp was great, although there was some weird AI bot sometimes taking over and hallucinating things and also annoyingly reminding us 7 times the check out time even though we acknowledged it 3 times, when we spoke directly to the staff it was perfect and quick. We recommend this place 100%. The only two quirks was the self check in machine that forced a charge of 267€ to get the keys, which was obviously an error that the staff quickly responded by offering a refund, and the hot water that took ten minutes to come the first time we took a shower. Otherwise, flawless experience!