Chippewa County Forest Tours

The hotel rooms are very old, dark, and stinky. We booked one room with two beds and they downgraded us to one bed and could not accommodate us. We had our volleyball team stay there and several families had numerous issues with leaks, plumbing and refrigerator not working. Instead of sending staff, they handed a plunger and were told a family to disconnect the fridge and reconnect for faster service. The staff at the bar and restaurant were rude and provided terrible service. They treated us like.children, and provided us with terrible service. I would not recommend this place at all. I will never go back.

This is a beautiful historic hotel and will always be a jewel in Milwaukee. The rooms were well appointed common areas were beautiful. I especially liked the café in the hotel. The food is excellent and the staff could not be more gracious. I do not believe the people working at the reception area are customer service oriented enough for this beautiful and historic hotel.