搜索克兰福德的木屋

“Very bad experience. We paid fully 2 rooms in hotels.com. The hotel said received 1 room only and collect our credit card. Then, we complaint to hotels.com. They stll ask us get back payment record. What is the liers for this hotel? I asked for two weeks and nothing is refund until now. I never meet the worst hotel as it.”

“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”

“客房乾淨”

“Very clean”

“Loved being close to the pier”

“房間人員很親切，房間很乾淨又大，很物超所值，又有咖啡礦泉水可以每天補充。”

“Unpleasant experience ”

“Staff members are nice and helpful. Location is super convenient.”