“Bathrooms were not very clean, almost every day the shower drains were full of hair and on multiple occasions the toilet stalls had no toilet paper. Bring earplugs as other guests slam the old heavy doors a lot. Bed was ok, and I liked that I could open my window as the furnace came on every morning and filled the tiny room with stuffy hot air. Some of the staff were friendly (shout out Don for helping me with my phone) but some were not. A bit of a quiet area but close enough to the rest of the……
“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”
“The service is very good! It's clean and newly decorated. I will come back again next time! The hotel also provides luggage storage, which only costs 1 US dollar per piece, which is very good!”