Dear Carlos, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management

Dear Yamilka, We appreciate your generous rating of Extended Stay America and respect your feelings for our brand. However, we are sorry for your experience with us this time. Please allow us to check and correct this concern. We look forward to seeing you again.Sincerely,Hotel Management

Dear Yamilka, Thank you for taking the time to share your review of Extended Stay America. We're thrilled to hear that you enjoyed your stay with us and found our hotel cozy and comfortable. We pride ourselves on providing excellent customer service, and we're delighted that you felt well-treated during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel soon.Sincerely,Hotel Management

Dear Yamilka, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed your comfortable suite and our friendly hospitality. Every team member is committed to ensuring our guests have a fantastic stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We look forward to seeing you again soon! Sincerely,Hotel Management

Thank You for taking the time out to fill out the survey and the rating

Thank you for being our guest at the Extended Stay America. We are thrilled to know you had a wonderful stay and that you loved our hospitality. Reviews such as yours mean a lot! Thank you again and we look forward to welcoming you back. Sincerely, Hotel Management

Dear Autumn, Thank you for your feedback! We're pleased to hear that you enjoyed a quiet stay and encountered friendly staff during your visit. Providing a peaceful and welcoming environment for our guests is important to us, and we're glad we could contribute to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Prajwal, Thank you for your positive review! We're delighted to hear that you had a pleasant stay at our Extended Stay America and that we met your expectations regarding our non-smoking policy and peaceful ambiance. Providing a comfortable and tranquil environment for our guests is a top priority for us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management

Dear Suzanne, Thank you for taking the time to share your feedback with us. We apologize for falling short of your expectations during your recent stay. Please know that we take your concerns seriously and are actively working to address the issues you mentioned, including updating and maintaining our facilities to ensure a more pleasant experience for all our guests. We appreciate your honesty and hope to have the opportunity to welcome you back in the future to show you our improvements.Sincerely, Hotel Management

Dear Mindy, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the AC service. Rest assured, we will review our procedures to ensure that such disruptions are minimized in the future. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Sincerely, Hotel Management

Dear Charletta, Thank you for your lovely review of Extended Stay America. We strive to provide a homelike stay for every guest with our seamless service and accommodations. Therefore, we are genuinely thrilled to see that we made this happen for you. Your kind remark about our service is greatly appreciated. On behalf of everyone here, we invite you to stay with us again soon!Sincerely,Hotel Management

Dear Charletta, We genuinely appreciate your continued support and kind words. It warms our hearts to know that our team's efforts have made your experience with us exceptional, especially during such challenging times. Providing a safe and welcoming environment for our guests is our top priority, and we are thrilled we made this happen for you. Your recognition of our staff's hospitality and dedication means a lot to us, and we'll be sure to share your feedback with the entire team. Thank you for choosing Extended Stay America as your temporary home, and we look forward to welcoming you back whenever your travels bring you our way.Sincerely,Hotel Management

Dear Thuy, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the unpleasant odor in your room. Please rest assured that we take cleanliness and guest comfort very seriously, and we will address this issue immediately with our housekeeping team to ensure that it does not recur. Your feedback is invaluable in helping us maintain the high standards we strive for. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Hotel Management

Dear Charletta, We are delighted to read that you found Extended Stay America to be a clean facility in a safe location. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Hotel Management

Dear Charletta, Thank you for your positive feedback. We're delighted to hear that you found our location safe, our staff courteous, and our facilities clean during your stay at Extended Stay America. Providing a secure and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Charletta, Thank you for your kind words about your experience at Extended Stay America! We're delighted you found our hotel safe and clean, and our staff is courteous. Our goal is to provide a comfortable and welcoming environment, and we're grateful for your positive feedback. We look forward to hosting you again soon for another wonderful stay!Sincerely,Hotel Management

Dear James, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the soiled carpeting and the lack of housekeeping service. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. We will address these issues with our team to ensure that they are resolved promptly. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management

Dear Charletta, We are pleased that your experience at Extended Stay America was positive and that you found our location clean and safe. Providing a comfortable and secure environment for our guests is our priority, and we are delighted that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Charletta, Thank you for your recommendation and kind words about our hospitality! We're thrilled to hear that you had a positive experience during your stay with us at Extended Stay America. Ensuring our guests feel welcome and well-cared for is our top priority. We look forward to welcoming you back and appreciate you sharing your experience with others!Sincerely,Hotel Management

Dear Charletta, Thank you for your kind feedback and for choosing Extended Stay America. We're delighted to hear that you appreciated our friendly staff, clean facilities, and ample parking. Your satisfaction is our priority, and we're committed to providing a positive experience for all our guests. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back for another great experience. Sincerely,Hotel Management

Dear Charletta, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We get great feedback on our location, and we are happy this made your stay even more enjoyable. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Charletta, We're delighted you had a positive experience at Extended Stay America! Thank you for acknowledging our staff and clean facilities. We're committed to providing exceptional service and maintaining a welcoming environment for all our guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management

Dear Charletta, Thank you so much for your kind words about Extended Stay America! We're thrilled that you were pleased with our colleague, AJ, and that you found our hotel clean and comfortable. We will be sure to pass along your kind words. We look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management

Dear Charletta, We are delighted you chose to stay with us at Extended Stay America. Thank you for the kind comments about Ebonee. We are lucky to have her on our team. We look forward to your next stay! Sincerely,Hotel Management