Entrance hall devoid of 'warmth'. You have to PUSH hard thro 2 big doors to get to foyer. With a bad shoulder, I was not happy. No flowers or comfortable sofas, chairs visible. Lift very 'commercial'. Bedroom not 'inviting'. Beds looked like 'kids' beds they way they were made up, casual. The window sill paint all broken, curtain had a 'lump' of material missing, right in the middle of curtain. No light over or on worn, old, used sideboard which held a telephone that was 'dead'. No guide how to work tv. Went to reception to ask for help, manager came up with me. Plugs had been unplugged. Bathroom dirty tiles on wall, extractor fan so loud you used it in the dark! I can send photos. Big burned patch in ironing board. I HAD BOOKED FOR TWO NIGHTS AND LEFT AFTER ONE, losing my money on the second night.