“Lovely friendly staff, always remembering that I stayed before. We get the room we have requested.
We order a vegetarian roast which is outstanding, food delicious and hot.
Plenty of parking.
Depending where the room is you can hear the traffic going past in the evening & mornings but overall alovely stay.
That's why we keep going back and also you have a choice of breakfast part of the deal.”
“Dining room restaurant chairs stained and dirty carpet dirty and beyond cleaning timber floors need sanding snd polishing understaffed
Staff very friendly and helpful
Television not tuned overall the hotel needs preventative maintenance very noisy facing canal could not recommend this facility one of the worst premier inn hotels I have visited”
“We had a great stay, with everything we needed. Exceeded expectations and will certainly book again if in the area. Very convenient with on site parking and an easy walk into the city centre.”
“Convenient access if traveling to and from nearby airports. Rooms are basic, but absolutely no airflow, even with a fan, and very difficult to sleep when the room is so hot. In general, this is feedback for many hotels that don’t have air-conditioning and it will be an health and safetyissue that is going to need to be addressed sooner than later.”
“In this hotel romm was a fridge, ar fryer and microwave, never seen that before. A selection of cups, plates and cutlery completes the scene. Think it would be a good idea to add a coffee machine and sell pods in reception. Been there before and will definitely use it next time in Norwich.”
“bit of tlc, for example the skirting boards were all knocked and the shower was leaking quite badly. Staff were friendly and helpful. Breakfast was very good.”