Fort Bennett Tours

Clean room excellent staff property needs a little tlc and updating but the staff quality makes a difference

If you are coming to the resort not All inclusive but breakfast only, be aware of that they are still asking your credit card to charge deposit about US$1,500.- We have recorded that we are providing to satisfy their policy requirement but not authorizing them to charge us for any deposit. Second concern is that rental car parking! In the hotel notes available services, it says that hotel helps car rental (we rented car at airport by ourselves) but where people can park, they are warning you that no protection leaving your car in the area everyone parks is your own risk! When we asked them what happened l, what incident you had that you need to put suç alerts, they said nothing happened! By the way the area all cars parked is in front of the employee entrance that that have 24/7 camera surveillance, workers clock punch in, and security! Although Our vacation started on the left foot, the rest of the stuff were wonderful, courteous and helpful whenever we were in the resort. All the days we stayed, we left the respite after having breakfast and we were back between 6:30-7:30 pm. Apparently there was a managers night that everyone was invited. When we came back one of the days around 6:45 pm, we found out that the invitation note slided under the door. However, the date was confusing. Date wasn’t neither Monday nor 22nd day of the month! There is no Monday, May 22nd in 2026! The next day we asked one of the worker and they said Managers Night was last night. Go figure!

the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and people on this huge property. this hotel and property has alot of potential and wish to see it be better