格拉西斯旅游套票 | 格拉西斯机票+酒店优惠低至 4 折

lots of facilities were not work after check in. I was told the massage bathtub was not in serve, what a pity! My wife was attracted at first view by the photo of bathtub they showed online, that’s the reason why we booked this suite. It’s not the worst case, later I found the electrical heater was broken and also the door could not be locked. We were waked up by the sudden loud noise from air-condition in midnight. It’s a terrible experience in the first night; I got up and complained to reception about those bad facilities and required to change another same class room, but they said:‘there’s no same class room to change, we will try to repair the facilities, if you are no satisfy you can check out now, but we will not refund you money.” Ou, My God! What a crude attitude! How can the Hotel drive out Chinese guest to the street in the midnight of Chinese New Year Festival!! I called the Seychelles Tourism Department and complained the Relax hotel in the next morning. In the second morning the hotel arranged one Marketing Manager to visit me, I don’t know his name because he didn’t give me name-card. He didn’t explain anything or do some substantive measure, just come to say one word “sorry”, a complete scorn and delay tactics. I hated this diplomatic parlance attitude and kept complaining with hotel, but they did nothing except sorry again and again until we left Seychelles with negative memory after two days.

Hotel liegt ruhig an einem tollen Strand. Die Hotelanlage war sehr gepflegt. Das Essen im Hotel war top. Der Küchenchef hat täglich viel kreatives zubereitet und war immer präsent. Die Zimmer waren gross und schön eingerichtet. Wer Ruhe sucht, ist im Acajou richtig aufgehoben. Lediglich in 10 Autominuten erreicht man Anse Lazio, effektiv eines der schönsten Strände der Welt. Wir können das Acajou uneingeschränkt weiterempfehlen. Es gab nicht zu bemängeln.

Another bed sheet in the room, less expensive menu options or better quality

Rooms didn’t seal probably so it was super hot at all times. Water never really cooled down. Fan didn’t work. We were the only ones there for the first 2 days which we thought was going to be nice but the staff kept knocking on the door anytime we would come back to the room for almost no reason each time. Food was far below average. Property needs some much needed upgrades. Nice quiet location though.