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I need the response since the message sensed for a week. I stayed at your hotel and checked in on July 29. At check-in, a $200 security deposit was authorized on my credit card. I would like to ask when this authorization will be released or refunded. As of today, after a week, I have not yet seen the refund or release reflected in my credit card transaction history. Could you please check the status for me? And please do feedback the process. Thank you.

The property was definitely worth a five-star rating and the views of the Bay were tremendous! The rooms were very clean and the beds were super comfortable. I had a wonderful breakfast looking out over the water. It was magical