Villas in Lebanon

"Great front desk staff, very helpful. Went with family and everyone enjoyed it. "

"Loved that they let us check in a little early. Front desk people were very nice. Free dinner was awesome. It was a packed hotel but very quiet after 10 am."

"The front desk attendant was lovely. I wish I caught her name but she was very helpful and polite and greeted me and my family every time we came in and out. We were there 5/1-5/3. Rooms were very clean as all as the pool area. Breakfast was good. The only complaint I have is that one of the times we were at the pool, there were several teenagers roughhousing in the pool and locking each other out of the fire pit area, a few staff members came in after other guests complained but nothing was done about it. Other than that it was great!"

"Horrible check-in experience. I had a confirmed reservation for a room with a wheel chair access shower but when I checked in at around 3:30pm was told that they did not have a room available despite the reservation. Desk personnel said that had two such rooms but one was occupied and the other was out of service (and had been for some time). They denied any accountability and claimed my issue was with the third party entity (Travelocity) that booked the room since they had no business association with them. This is nuts and a bunch of BS. They did offer a room with grab bars and a tub but refused to even discuss the price differential..basically said to quit whining cause I had a good rate or take it up with Travelocity. I travel twice yearly between ohio and Florida preferring to stay at Drury hotels (Marietta Georgia, Mason, Ohio) so I thought to try a different one....big mistake.I will never darken the doorway of this hotel. Can you believe that they would treat a confirmed reservation as if it did not exist even though it clearly exists in their system?"

"Bright, spacious room. Bed was comfy, except for flat, hard pillows. Only minor complaints: the hot/cold water in bathroom was reversed, shower had a constant drip that made the shower mildew, and it would have been nice to have some counter space around the bathroom sink. Good room for the price, especially with a whole kitchenette available which we didn't use. Would recommend and stay there again."

"I love the set up of the rooms"

"no continual breakfast"

"Wanted to stay closer to where we were going for the weekend and I don’t know how this place has decent ratings. The cleanliness was fine, but it’s clear that they don’t prioritize it. The curtains to the windows were nasty. The door didn’t shut all the way so we had to use a chair to keep it closed and you could hear the outside clear a day meaning we didn’t sleep much. Found a half drank pop can in the lamp shade between the bed. When we asked for more blankets and towels, nobody came twice, so the 3rd time we asked was when we went to the lobby and just asked them to hand it to us there. We didn’t even want to see what breakfast was about, it made me sick thinking about it. The atmosphere wasn’t good and when we expressed our issues, we were just told that there was a miscommunication. I don’t know what that is supposed to mean, but when it was our last day we left so fast. Never going back there. I’ve been to places nearby that cost less for better quality. It’s not worth the convenience of being closer to Kings Island. "

"Great breakfast fast check in clean room friendly staff"