“We reserved a suite, as there were 3 adults. Entered our room & it was only a queen bed. Went downstairs & lady said they must have overbooked & gave your room to someone else. I said well that's unacceptable. I booked this room last month. Took over a 1/2 hr. for her to fix it. Not sure how she did that when she said they were fully sold out. It was just extra stress that I didn't need 8:30 at night.”
“We reserved a suite, as there were 3 adults. Entered our room & it was only a queen bed. Went downstairs & lady said they must have overbooked & gave your room to someone else. I said well that's unacceptable. I booked this room last month. Took over a 1/2 hr. for her to fix it. Not sure how she did that when she said they were fully sold out. It was just extra stress that I didn't need 8:30 at night.”
Amy