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"Shahad checked us in. Wonderful. Friendly, professional, and super helpful. He welcomed us with a great smile and totally on top of everything. He is a great asset to this hotel. Loved the food at the restaurant, location and our room. Everything was very comfortable. "

"Enjoyed everything about my stay! Staff were friendly and helpful, sauna was amazing, breakfast was delicious, bed was comfortable. The room was a bit warm and the temperature control wasn't available, otherwise the stay was perfect."

"Merano is a gorgeous mountain town. Aurora is right across the street from a famous thermal spa. The hotel has a helpful staff. Like so many places in Italy, it’s on a pedestrian street but they have an arrangement with a nearby parking garage and the parking just goes on your room charges."

"very spacious, comfortable & convenient. "

"Room was nice and clean. "

"Beautiful film that looks like a film set. Professional service and cool bar"

"What a great hotel!!! SO beautiful inside and the location can't be beat. It was within walking distance of the funivia and all the dining and shopping a person needs. The staff was very helpful and friendly. The breakfast is small, not a lot of selection but enough to fill you up. There is underground parking that's a bit convoluted to get to but so nice knowing your vehicle is safe and sound. Would definitely recommend this hotel for a stay in Bolzano."

"Excellent hotel and friendly staff. Breakfast had lots of options and was good. Parking in garage is 25e a day. Sauna and Steam room were a nice treat after hiking. Highly recommend! "

"Staff were very friendly. Whilst it is an older property, the rooms are small, didn't worry me as i was traveling alone. Outdoor area was pleasant to have breakfast (although I didn't partake) also nice for an after dinner drink. Very easy walk to center, would recommend "