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"Good"

"My kids has a blast and the crew was helpful thank you hotel.com also for the amazing help to make this family trip ,the facilities are ok in the vicinity thats what we need all family friendly and "

"This Hotel and specialty their staff exceeded my expectations. All areas were clean and functional, is not common to find a gym where all the equipment works. Quality of Breakfast and cleanliness was excellent. Room spacey and comfy. Definitely will be a regular as I love hiking in that area."

"Didn't have or offered breakfast because they don't have a breakfast situation. Only starbucks"

"Clean room, friendly staff, good breakfast!"

"First there were no cookies offered at check-in. We had to go down later to ask. This is their schtick, you’d think they be on top of it. Not a huge deal but again- it’s their thing… the cookies… Second-Located next to a convention center so we’re told if you leave the garage there might not be parking later! This is why we stayed here so there was parking available. Figure something out! Have specific parking for your guests! Should be priority. Third- the room had visible crumbs on the floor, the toilet handle had to be held in order to flush entirely and this was not a quick process. The shower did not get hot until the shower ended- 10 minutes. The room temperature was 75 upon arrival, The air was adjusted- maintenance was called later in the evening, the solution- opened a window. The temperature was 76 when we left the next day with the window open! Checkout is at 11. At 930 housekeeping is knocking on the door to see if we’ve checked out! This is not a hotel I would stay at again. "

"Very nice environment, staff was pleasant, and breakfast was delicious!!"

"Only hot option was hard boiled eggs. Toaster only toasted light, even on dark option. Place was clean and organized. No vending machines anywhere in the building. Our room on the third floor smelled like dirty socks unless the AC was on. The thermostat only worked when it wanted to. Saw the front desk lady throw her cigarette down in front of the main door on her way in. "

"The staff was very courteous & friendly. The room was clean & the breakfast menu was great serving different options every morning. We will stay here again the next time we are in New Paltz."