Mount Agung Tours

We had a wonderful 9 nights at the Sebali Resort. The food was excellent throughout our stay with great menu choices for breakfast, lunch and dinner. The spa was also amazing and we had a couple of great full body massages by the experienced team. Srina, you have magic hands!! All the staff are so polite and accommodating, they are well trained and most speak English very well. There were only two things that weren’t great but one was not the fault of the hotel. The adjacent resort, the Kayon, was expanding and renovating. When you headed to either of the restaurants for meals you could see and hear all the machinery and tools being used. It ruined the atmosphere but it became amusing for my husband and I to watch the building practices. We thankfully couldn’t hear any of the construction work from our room, so we had a very peaceful stay and enjoyed listening to the sound of the waterfall as we fell asleep or relaxing by our pool. The only other issue for us was the bed. It was very hard, but Patek from housekeeping did his best to add an extra layer of softness for us. We still had a wonderful time and would return to the property, but would suggest the management invest in some new mattresses and maybe some sun cover by the private pools.

Horribly dirty room. Mould infested. Damage everywhere. Decking falling apart. Pool dirty, tiles falling off. Poor wifi. Overpriced, overhyped! Wish we hadn’t stayed here. Bugs everywhere.

Great stay, very clean, staff is very attentive. Internet speed is great. Breakfast is good.