“The hotel was in a great location. It was clean and our room was great. Their communication wasn't very good. Breakfast was included in our booking but they didn't tell us that we had to order it the day before so we missed out. There was construction happening to the building which we didn't know when we booked so the entrance was quite dirty and chaotic.”
“Very clean in all areas. Staff was eager to help with whatever was needed. Manager was available to assist his team at all times. We even saw him working the breakfast buffet! Nice to see him helping his team. I’m sure they appreciate that.
All in all a great place to stay and we loved the room! Very modern. ”
“We thoroughly enjoyed our stay at Vu Hotel. The hotel appears to be family-owned and operated, and the personal attention and hospitality really stood out throughout our visit.
The staff were incredibly helpful and went above and beyond to make our stay comfortable. They arranged a private driver for our trip back to Hanoi, making our travel plans simple and stress-free.
Breakfast was another highlight. The staff paid attention to the little details and noticed how much we enjoyed the fresh……
“Recently renovated or built hotel with an elevator, great location and wonderful owners!!!!! Van was the absolute sweetest person. She was very helpful with any questions I had and woke up early to see me off! Would definitely recommend to anyone visiting. It is right beside the iconic walking street.”