天堂海滩

Chambre spacieuse et propre, la literie demande un peu plus de propreté

**AVOID THIS RIAD – SAVE YOUR MONEY!** Absolutely disgraceful experience. The Riad advertises deluxe double rooms with beautiful photos, but some rooms look NOTHING like them. Our room was dark, shabby, poorly maintained and not worth anywhere near what we paid. When we complained, staff claimed the photos were simply of some rooms. The manager eventually admitted we hadn't received the room type we booked, blaming Hotels.com. At checkout, another staff member admitted we weren't the first guests affected. Despite this, nobody offered compensation or even made an effort to put things right. Completely unacceptable! The room had no pillowcases, the toilet was loose on the floor, the toilet seat was detached, and the showerheads were rusty. The swimming pool was filthy, and breakfast was an absolute joke. One morning, they had run out of milk for coffee ONE HOUR before breakfast ended, despite shops selling milk just around the corner. Utterly ridiculous! The location is also misleading. It's a 20–25-minute walk to the main square, and the Google Maps location on Hotels.com is completely wrong. Solo female travellers may also feel uncomfortable walking back in the evening. The only positive was being able to get a taxi directly to the door. Marrakech was amazing, but this Riad seriously damaged our experience. Misleading photos, the wrong room, terrible maintenance, poor cleanliness and zero customer care. DO YOURSELF A FAVOUR AND BOOK SOMEWHERE ELSE.

听介绍说是个有四百年历史的房子，看照片介绍感觉很漂亮，所有区域空间没有合理运用，只是陈列摆设，整个房子室内很昏暗，住宿的房间全是深红色，没什么灯光，晚上很难入睡。使我失眠，而且价格很高，性价比很低。很失望。