Pine Lake Tours

The hotel rooms are very old, dark, and stinky. We booked one room with two beds and they downgraded us to one bed and could not accommodate us. We had our volleyball team stay there and several families had numerous issues with leaks, plumbing and refrigerator not working. Instead of sending staff, they handed a plunger and were told a family to disconnect the fridge and reconnect for faster service. The staff at the bar and restaurant were rude and provided terrible service. They treated us like.children, and provided us with terrible service. I would not recommend this place at all. I will never go back.

I had an amazing experience. The room was very clean with a comfy bed. The staff, especially Alan, was very helpful. He was patient and supportive.

GreatGreat quite wonderful