8.8/10 Excellent! (633 reviews)
Loved the location right on the river!! The room was fantastic 502 on the top floor with huge jet bathtub overlooking the river!!! Alcides was an exceptional hotel manager and arranged surprise special experiences for us to make our stay extra special. Since the hotel is close to the river, it is also close to the train tracks so bring your ear plugs. They have a beautiful outdoor terrace adjacent to the river. Only negatives were that our room phone was broken and the spa Jacuzzi was disabled for remodeling. But all the positives greatly outweighed any cons!! The whole staff made us feel like VIP: Alcides, Mery, Augusto, Edwin, Diana, Maylin and Sara!!! We even made friends on Instagram with some of the staff, and we will stay here again on future visits.
Reviewed on Jun 28, 2025