“When deciding on a place to stay, we will always go by the star rating. Grand Park Royal Puerto Vallarta was 4 Stars. This is so far from the truth I would maybe rate the hotel a 2 Stars. From the beginning to end the experience was a nightmare when we arrived while checking nothing was explained to us, no maps or explanation of the facilities, or Premiere benefits, which were absolutely none!!! We had a Premiere room and bracelet, but the experience didn't reflect that at any time. No special……
“When deciding on a place to stay, we will always go by the star rating. Grand Park Royal Puerto Vallarta was 4 Stars. This is so far from the truth I would maybe rate the hotel a 2 Stars. From the beginning to end the experience was a nightmare when we arrived while checking nothing was explained to us, no maps or explanation of the facilities, or Premiere benefits, which were absolutely none!!! We had a Premiere room and bracelet, but the experience didn't reflect that at any time. No special……
DAVID