罗卡马杜尔朝圣地

great location and friendly staff.

Great hotel in a really convenient location right in the centre of Toulouse. The staff were friendly and helpful. The room was a good size and well equipped with tea and coffee making facilities, toiletries (although no shower cap but fortunately I had one with me that I had acquired at another hotel!), air conditioning and bottled water replenished every day. The bed was big and comfy. The bathroom was spacious with a huge shower cubicle. There was plenty of choice at breakfast with cereals, yogurts, fruit, cold meats and cheeses, bread pastries, tea, coffee and fruit juices including freshly squeezed orange juice. Enjoyed our stay at The Grand Balcon and would happily recommend.

The staff charge me fees again but I have already paid in Hotel.com. They keep cheating me on the way of refund. In the end, I called my French friend come here to help. The director eventually pay me back in cash, which he said they don’t have cash before my friend comes.