“We stayed in a suite for two weeks, the room is spacious and the bed and pillows are very comfortable and my thanks to those staff who did a good job for tidying up the room everyday. Also, the room given was on high floor which means you could view both the specular Victoria Harbour and the hills, the evening city view from the window is most enjoyable. The location is great, walkable distance to the MTR station and the tram stop is just within 100m away.
The property is well built, however……
“We’re lining up for returning the room cards for check out. A guy came from nowhere, passed the line of 3 person to the front desk and ask the staff if he could just put down the room card and go. The staff said yes.
It made us feel the staff very unprofessional. He didn’t take into account the feelings of the 3 of us in the line.”