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Overview of Grand Hyatt Hong Kong

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Grand Hyatt Hong Kong

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHong Kong Convention and Exhibition Centre5 min walk
    Popular LocationVictoria Harbour6 min walk
    Popular LocationHappy Valley Race Course18 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Choose dates to view prices

Room, 1 King Bed, City View

5/5 guest room rating
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Terrace, Harbor View (Plateau)

4.4/5 guest room rating
  • 431 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Harbor View (Plateau)

  • 409 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

4.7/5 guest room rating
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds

4.4/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Harbor View

4.9/5 guest room rating
  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Harbor View (Victoria)

  • 969 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

5/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Harbor View (Ambassador)

  • 1184 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Harbor View

5/5 guest room rating
  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Harbor View (Deluxe)

4.4/5 guest room rating
  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand, Executive Suite, Harbor View

  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbor View

4.4/5 guest room rating
  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

4.7/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighborhood and is connected to the convention center. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lan Kwai Fong and Soho. Traveling with kids? Don't miss The Peak Tram and Madame Tussauds.
Popular Location

What's nearby

  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Victoria Harbour - 6 min walk
  • Wan Chai Road - 9 min walk
  • Wan Chai Market - 10 min walk
  • Happy Valley Race Course - 18 min walk

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • One Harbour Road — 1 min walk
  • Grissini — 1 min walk
  • Bar Amazonia — 4 min walk
  • Joe Bananas — 4 min walk
  • Cafe Renaissance — 4 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel connected to the convention center in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. All 542 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and flat-screen TVs.
Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 450 per night; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
  • 9 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • Renovated guestrooms - July 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.

Renovations and closures

The following facilities or services will be unavailable from December 11 2020 to March 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Hong Kong and receive a full refund?
Yes, Grand Hyatt Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt Hong Kong?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on Apr 26, 2021 start from $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hyatt Hong Kong have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Hyatt Hong Kong pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hyatt Hong Kong?
Valet parking is available for HKD 450 per night.
What time is check-in at Grand Hyatt Hong Kong?
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Grand Hyatt Hong Kong?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Grand Hyatt Hong Kong provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of HKD 1150 per vehicle applies.
Where is Grand Hyatt Hong Kong located?
This family-friendly Hong Kong hotel is located on the waterfront, within a 5-minute walk of Hong Kong Arts Centre and Central Plaza. Hong Kong Convention and Exhibition Centre and Victoria Harbour are also within 10 minutes. Hong Kong Wan Chai Station is 6 minutes by foot and Hong Kong Admiralty Station is 10 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 726 out of 978 reviews
5 - Excellent 74%
Rating 4 - Good. 201 out of 978 reviews
4 - Good 21%
Rating 3 - Okay. 34 out of 978 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 978 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 978 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
restaurant where i took breakfast was really nice.
Stayed 4 nights in Jan 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean property and the decoration was very unique
Stayed 14 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time, staff were so attentive and friendly, the room was great, food was excellent.
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020

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