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Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Suite (Victoria) | Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (Ambassador) | Living area | 55-inch flat-screen TV with satellite channels, Smart TV, pay movies
Lobby

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
1 Harbour Road, Hong Kong

Explore the area

  • Popular LocationHong Kong Convention and Exhibition Centre6 min walk
  • Popular LocationVictoria Harbour10 min walk
  • Popular LocationThe Peak Tram2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Room options

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are two other places to visit that come recommended.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Wan Chai Road - 9 min walk
  • Victoria Harbour - 10 min walk
  • Pacific Place - 12 min walk
  • The Peak Tram - 2 min drive

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Exhibition Centre Station - 6 min walk
  • Hong Kong International Airport (HKG) - 35 min drive

Restaurants

  • Grand Hyatt Steakhouse - 1 min walk
  • Canton Room - 1 min walk
  • Grand Café - 1 min walk
  • Grand Hyatt Steakhouse - 1 min walk
  • 鹿悅日本料理 - 1 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel located in Wan Chai
Located close to Hong Kong Convention and Exhibition Centre and Lan Kwai Fong, Grand Hyatt Hong Kong provides a roundtrip airport shuttle, a poolside bar, and a terrace. Treat yourself to reflexology, a body treatment, or a deep-tissue massage at Plateau SPA, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, a porter/bellhop, and a gift shop
  • Multilingual staff, meeting rooms, and a ballroom
  • Guest reviews say great things about the helpful staff and location
Room features
All 542 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • The Teppanroom

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Grand Hyatt Hong Kong?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on Jun 11, 2023 start from $350.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Grand Hyatt Hong Kong?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Hong Kong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1150 per vehicle applies.

Where is Grand Hyatt Hong Kong located?

This family-friendly Hong Kong hotel is located on the waterfront, within a 15-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour. Lan Kwai Fong and University of Hong Kong are also within 3 mi (5 km). Exhibition Centre Station is 6 minutes by foot and Gresson Street Tram Stop is 7 minutes.

Grand Hyatt Hong Kong Reviews

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1002 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 181 out of 1002 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 37 out of 1002 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 14 out of 1002 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 1002 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often that you go to a hotel where every member of staff is consistently great in providing customer service. This is one of those places and I have no hesitation in recommending this hotel to any traveller or sing the club lounge services.
Stayed 2 nights in May 2023

10/10 Excellent

canson

Liked: Cleanliness, staff & service, property conditions & facilities
Although the location is a bit isolated, it’s quite convenient and only a 10 minute walk over pass to the busiest district. One problem with the room is the blind separates the bedroom from the washroom is so thin, the washroom lighting can actually brighten up the bedroom even lowering the blind.
Stayed 7 nights in Apr 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, excellent service from the hotel staff.
Stayed 4 nights in Apr 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club colleagues make this place special
Stayed 5 nights in May 2023

10/10 Excellent

Mountain and

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Victoria

Stayed 2 nights in Apr 2023

10/10 Excellent

Hang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yitong

Stayed 1 night in Apr 2023

10/10 Excellent

Daniel, Toronto

Stayed 3 nights in Apr 2023

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hyatt service with excellent staff who are trained to be attentive and helpful.
Stayed 2 nights in Mar 2023

General hotel information