Stingray City Tours

Water was not hot in bathrooms. food was ok. i prob wont return

Great place to stay and a lovely property. Not easy to make or get reservations at the restaurants, that was aggravation we didn't want or need on our vacation. Be careful with the band they put on your wrist because my husbands came off when snorkeling and they were strict with the $200 dollar replacement band cost, which was not something we planned on or happy about. I had pictures before and after snorkeling of wrist but they wouldn't budge. All staff in the restaurants and bars were fabulous! The guards on the beach were very hard working and great pulling chairs down for all the guests.

Hotel is centrally located near the city and cruise ship port which is a good/bad thing. Fun to watch the ships and easy to walk to things but can get crowded and loud. We stayed at the residences next to the hotel proper which was nice because we had a full apartment with 1 1/2 baths and could go out the ‘back door’ to the neighboring beach when our beach was crowded with day trippers from the ships. The water park attracts families of course so we avoided the area until later in the day when it was quieter. Unfortunately my (grown) daughter broke her foot using the pink water slide because the pool water is only 3 ft deep where it lets out and her foot hit the bottom very hard. She is a very average size person. We filed an incident report and while the staff was nice enough no one really seemed to care. About this or anything else really. She will have to take a LOA from work now. The housekeeping was so so and while our room wasn’t dirty it felt like it needed a thorough cleaning. The beds were way too soft and air conditioning varied between freezing and waking up in a sweat at the same temperature. The restaurant served a decent variety of food at reasonable enough prices and the hamburger was good. The ‘arcade’ is across the street from the hotel so children would need to be escorted i would suggest. Overall, it was an okay place to stay.