Textile Museum Tours

Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.

My first impressions weren’t great, I phoned the hotel directly and was quoted £50 more than Expedia and was told they couldn’t match the price. The hotel itself is lovely, exceptionally clean and well presented. They are renovating some parts at the moment so it’s not looking it’s best, but the works aren’t particularly impactful The room is lovely, spacious, clean and well stocked with a kettle, coffee machine and fresh milk (a lovely bonus). We loved the bath. and the bubble bath was a lovely touch. We ate on the roof terrace, which was OK, the tables weren’t clean, but not awful. The cocktails were watered down, mine tasted of soda water, but they swapped it with no problem. The pizzas are incredible, I honestly haven’t had one this nice outside Italy. The bill was £40 over priced, they’d mixed up a few of the orders, but it was sorted easily and quickly (I would check your bill, it’s slightly chaotic). The staff are friendly and helpful, so all niggles were sorted quickly, but it does give the impression of being badly organised. The location of this hotel is perfect, we’d definitely stay again. I would say the price point is too high for the experience, but it wouldn’t take much to improve.

Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.