Terraza o patio

Opiniones de Tucson Marriott University Park

3.5 out of 5
Tucson Marriott University Park
880 E 2nd St, Tucson, AZ

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 479 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 271 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 69 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 1000 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night stay
Good one night stay, it was really nice!
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 10 oct. 2023
Dear Alan,Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Doug SmithGeneral Manager

10/10 Excelente

Gustavo Ignacio

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Todo muy bien, solo se me hizo muy simple que la persona de recepción dijera que no hablaba español y se veía mas latina de María Felix, jajajajaja
Se hospedó 1 noche en diciembre de 2022
Respuesta de GM, el 5 ene. 2023
Dear Gustavo Ignacio,It is fantastic to hear that your stay was enjoyable! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. It was our pleasure hosting you and look forward to welcoming you again.Best,Doug SmithGeneral Manager

8/10 Bueno

Miguel Angel

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En general muy bueno
Se hospedó 1 noche en agosto de 2022
Respuesta de GM, el 11 ago. 2022
Dear Miguel Angel, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Sincerely, Doug Smith General Manager

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
No habia agua caliente, no lo solucionaron, no contestaba help desk ,
Se hospedó 2 noches en noviembre de 2021
Respuesta de GM, el 1 dic. 2021
Dear Anonymous, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay and for the water temperature control mishap. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Jill Nghiem General Manager

6/10 Aceptable

Ignacio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
the water heater was not working
Se hospedó 1 noche en mayo de 2021
Respuesta de GM, el 31 may. 2021
Dear Ignacio, Thank you for choosing to stay with us and for providing your valuable feedback. I'm sorry that you experienced issues with water temperature; please forgive us. This was an extraordinary circumstance not indicative of our norm. We hope to have the opportunity to impress on a return visit. Sincerely, Jill Nghiem General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2019

6/10 Aceptable

Erika

Le gustó: Limpieza
No me gusto
No vuelvo a hospedarme ahí no tienen frigobar los cuartos solo tenían un elevador disponible y el hotel es grande y tenía mucha gente todo se ve viejo no me gustó y no hablan español
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Ana, Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Céntrico y muy buen staff
Me quede dos días en la ciudad y el hotel está cerca al tren liviano y es excelente. Los empleados del hotel son muy serviciales!!!
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Buen hotel en un buen barrio para salir a comer o tomar algo de noche, lamentable que no tenia frigobar y el desayuno no estaba incluido, si no incluyes las comidas es totalmente mejor comer fuera
Se hospedó 5 noches en junio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Adina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to everything. Thanks.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 14 may. 2024
Dear Adina, Thank you for awarding us a full rating. We're thrilled you had a delightful experience and enjoyed our convenient location. Do visit us again soon! Best, Doug Smith, GM

10/10 Excelente

Glenn

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place but a bit dated.
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 23 abr. 2024
Dear Glenn, We appreciate you taking the time to let us know that you enjoyed your stay. Thank you for your kind review, suggestions for areas of improvement, and for choosing our hotel. We look forward to welcoming you back soon. Best, Doug Smith, GM

6/10 Aceptable

Jennifer

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Was a clean more modern property for Tucson. Room was modern and clean. Very convenient for a wildcat event day.shops and food and campus were all near by. Parking was free for the weekend . Staff was nice enough to hold our luggage but it would have been nice to be able to check in earlier than 3 . Breakfast buffet was ok for the price. A bit noisy at night because your door faces the atrium but it settled down.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Jennifer, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Doug Smith, GM

4/10 Malo

Bianca

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bathroom was very gross. There was still hair on the ground from whoever was in that room before. The shower was iky and had mildew in the corners. I did not want to shower without shower shoes and even then, it so not pleasant. The room was so warm and when we called the front desk to get it fixed, no one answered. Between the warm room and the noise late at night from the bars I could not sleep. The room itself was nice but the bathroom not so much. On top of the details I previously describe, there was weird bubbles in the corners of the walls and the paint was peeling and look funny. I wouldn’t stay here again. When I checked out, I was never even asked how my stay was
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Bianca, We are very sorry that you experienced issues with temperature control during your stay. My apologies for disappointing you with both our accommodations and service. Fresh accommodations and warm hospitality are our business, so I regret that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay. Sincerely, Doug Smith, GM

8/10 Bueno

Shirl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
High quality I appreciate
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 31 mar. 2024
Dear Shirl, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Doug Smith, GM

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient… overpriced
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 29 mar. 2024
Dear Karen, Thank you for all your feedback, and we hope to host you again. Sincerely, Doug Smith, GM

8/10 Bueno

Faith, Bullhead City

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 27 mar. 2024
Dear Faith, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Doug Smith, GM

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best place to stay if you’re visiting your U of A wildcat!
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 13 mar. 2024
Dear Timothy, We appreciate your high recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Doug Smith GM

10/10 Excelente

Laureen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 28 feb. 2024
Dear Laureen, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Doug Smith GM

10/10 Excelente

Charles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 28 feb. 2024
Dear Charles, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Doug Smith GM

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
noise
Overally very good. Unfortunately the windows do not insulate sound from downstairs. I was on the 7th floor and was still awakened by street sound.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 16 feb. 2024
Dear Anonymous,Thank you for taking the time to provide a review. I am happy to hear that you enjoyed your stay overall. We truly value your feedback and hope to have the pleasure of welcoming you back soon, with the expectation that your next stay will be even better.Best,Doug SmithGeneral Manager

2/10 Terrible

Tiago

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Not Worth
The room was not available at the Check-In, and I had to wait for 3 hours. The room was very noisy at 5am.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 14 feb. 2024
Dear Tiago, I apologize that we did not have a room ready for your arrival, and noise pollution interrupted your comfort. This is not up to our standards, and we are constantly working on improving the quality of service provided. I hope you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Doug Smith, GM

10/10 Excelente

Caroline, Ft Towson

Viaje familiar
Excellent property - we will definitely stay here again. Great amenities!!
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 14 feb. 2024
Dear Caroline, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Marriott and taking time out of your day to let us know you enjoyed your time with us. Please come back anytime. Best, Doug Smith, GM

6/10 Aceptable

Robert, Ellensburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Why did I pay a fortune for a hotel room, only to have to pay more for wifi? Seriously? And avoid the breakfast brunch - expensive, cold, and pretty unexciting.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 13 feb. 2024
Dear Robert, I apologize that our services did not meet your expectations and that you did not feel satisfied with our breakfast. As a team, we always strive to provide the best possible experience for our guests, and I am sorry that we fell short in your case. We appreciate your feedback and will use it to improve our services for future guests. Thank you for taking the time to share your review with us. Sincerely, Doug Smith GM

8/10 Bueno

Annette

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 13 feb. 2024
Dear Annette, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Doug Smith GM

6/10 Aceptable

Ili

Viaje de negocios
The bed was making so much noises when you get on it.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 6 feb. 2024
Dear Ili, Thank you for choosing our services and for taking the time to provide us with your feedback. We appreciate all feedback as it helps us to identify areas where we excel and those where we need to improve. I apologize for the noise caused by the bed that affected your experience negatively. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Doug Smith GM

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Crazy expensive - $450 a night!
Our flight was cancelled and we were devastated that the delay caused us to miss the UofA men’s basketball game. The young man at the front desk could tell we were exhausted when we arrived at 11pm and kindly gave us a room on the “quiet side” of the building so that we could get a good nights rest. It was much appreciated!
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 5 feb. 2024
Dear Anonymous, Thank you for taking the time to share your experience with us. It’s wonderful to know our staff left such a lasting impression with you through their kindness and warm hospitality. I’m pleased we could add a little comfort during a stressful time, so you could enjoy your stay and a good night’s rest. We’re happy to have had you as our guests, and we hope to host you again should your travels bring you back to Tucson. Best, Doug Smith GM

6/10 Aceptable

Heather

Viaje familiar
Location is the best attribute of this hotel. If you are in Tucson for the U of A, the location cannot be beat. However, we stayed on the eastern side of the hotel and it was VERY noisy. Friday and Saturday we were blasted by the restaurants below and the garbage trucks in the adjacent alley. Sunday night was quieter, but we were still awoken by a loner driving through with stereo blasted at 3 am. Otherwise, self park was easy, hotel was clean, desk staff were courteous. Would recommend, just bring some earplugs.
Se hospedó 3 noches en enero de 2024
Respuesta de GM, el 30 ene. 2024
Dear Heather, It seems like you enjoyed your stay at our hotel, but I apologize for the disturbance caused by external noise pollution which was beyond our control. We appreciate your valuable feedback as it helps us to identify areas that require our immediate attention for improvement. We hope that you will consider staying with us again in the future for a better experience. Thank you for your feedback. Sincerely, Doug Smith GM

10/10 Excelente

John

Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear John, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Doug Smith General Manager

10/10 Excelente

Janice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and location
Our flight was delayed, luggage retrieval took forever and our rental car was over an hour wait. We got into the hotel several hours passed our check in time and was met by Ivan who was kind and understanding. He got us checked in and got us our garage pass. Our room was a 2 queen bed on the 6th floor. It was quiet, comfy and clean. Housekeeping refreshed our towels and I was asked multiple times throughout our 3 night stay by different employees if our stay and room was ok. Location is perfectly close to U of A, multiple restaurants and coffee spots. This is a college town so expect college activities and energy on Friday and Saturday nights. Didn’t bother us one bit and we slept well. Will be back again and will recommend this to our friends traveling to the area!
Se hospedó 3 noches en enero de 2024
Respuesta de GM, el 15 ene. 2024
Dear Janice,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Doug SmithGeneral Manager

10/10 Excelente

Stefanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 13 ene. 2024
Dear Stefanie,Thank you for choosing our hotel and for taking the time to write a review! We are delighted to hear that every aspect of your stay was enjoyable and that our location was perfect for your travel plans! It was a pleasure to host you; we hope to welcome you again soon.Best,Doug SmithGeneral Manager

10/10 Excelente

Mason

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 23 ene. 2024
Dear Mason, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Doug Smith General Manager

10/10 Excelente

Diana, Cypress

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice surroundings and staff
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 11 ene. 2024
Dear Diana,We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon.Best,Doug SmithGeneral Manager

10/10 Excelente

Sandy

Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 11 ene. 2024
Dear Sandy,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Doug SmithGeneral Manager

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de GM, el 23 ene. 2024
Dear Sarah, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Doug Smith General Manager

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jerilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 29 dic. 2023
Dear Jerilyn,Thank you so much for your generous review. We strive to provide exceptional experiences for our guests and love to know that we delivered! It was a pleasure to host you, and we can't wait to welcome you back!Best,Doug SmithGeneral Manager

10/10 Excelente

Fadi

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 23 ene. 2024
Dear Fadi, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Doug Smith General Manager

10/10 Excelente

Dale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property had a great location. Needs to have some TLC like cleaning the exterior of the windows, Painting the stairwells, cleaning the sidewalks next to the hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 23 dic. 2023
Dear Dale,Thank you for taking the time to share your experience with us. I’m pleased to hear that you were able to enjoy our convenient location while in town. We value your feedback, as reflections like yours allow us to continually monitor our guest experience. We look forward to welcoming you again with the expectation that your next stay will be even better!Best,Doug SmithGeneral Manager

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near from Centennial Hall and is a big room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 ene. 2024
Dear Gabriela, Thank you for taking the time to share your kind and informative review. We are delighted to know that you had a completely satisfying experience with us, thanks to our convenient location and spacious rooms. We appreciate your commendation, and we look forward to welcoming you back for another enjoyable stay in the near future. Best, Doug Smith GM

10/10 Excelente

Lorayn

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very updated property with great staff. Everything was clean and its just a 5 min walk to University of Arizona campus.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Lorayn,Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, great staff, and convenient location to the University of Arizona campus made for an enjoyable stay. We appreciate your kind comments and look forward to your return.Best,Doug SmithGeneral Manager

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Staff was amazing, my issue with the stay was the bed, it feels like is broken frame was making lots loud noises even when even when i out my weight with my arm to sit, it was even worst if i had to move when i was sleeping
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Anonymous,While I am pleased to hear that you found our staff to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance in the future as we are better than what you experienced.Sincerely,Doug SmithGeneral Manager

10/10 Excelente

Lori

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Dear Lori,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Doug SmithGeneral Manager

10/10 Excelente

Pablo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay. The area was walkable and had everything we needed
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Dear Pablo,We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.Best,Doug SmithGeneral Manager

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Save water!
We love the location for attending U of A events. It's right in the middle of the city and you have easy access to restaurants. I was disappointed that this hotel in the desert ignored our towels that were hung (following the instructions on the card left in the room). Our towels were replaced every day. We don't replace linens daily at home and don't expect that to be done when we travel. PLEASE save water and follow the lead of guests who hang towels, rather than leaving them on the floor.
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 23 nov. 2023
Dear Michael,I'm glad that our location was well suited to your visit. I'm sorry for our housekeeper's oversight. We appreciate your feedback as it heightens our awareness in this area. Thank you for choosing us, and we hope to host you again.Sincerely,Doug SmithGeneral Manager

10/10 Excelente

ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great hotel stay!!
The location is excellent for a stay in Tucson, especially if you are visiting U of AZ. The hotel is welcoming with its large, bright lobby. The check in process was smooth and very friendly. The gym is very well equipped and maintained. The equipment is top shelf and plenty of it. The room Was large and comfortable. The beds and linens are great and the options for seating and lighting are more than sufficient.
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 12 nov. 2023
Dear ann,Thank you for sharing your experience with us and with other travelers! It is wonderful to hear of the comfort and convenience you experienced at our Tucson Marriott University Park. On behalf of our entire team, it was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Doug SmithGeneral Manager

2/10 Terrible

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Don’t stay here if you want to sleep at night!
Absolutely terrible. Didn’t sleep at all. Noise from street until early morning hours then trash pick up at 4am. Staff not sympathetic to our complaints.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 7 nov. 2023
Dear Carol,I’m sorry to hear that noise pollution caused by the street kept you from having a restful night’s sleep and that you found our associates unhelpful; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Doug SmithGeneral Manager

10/10 Excelente

Roslyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
At the entrance to the University of Arizona campus in Tucson.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 7 nov. 2023
Dear Roslyn,It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Doug SmithGeneral Manager

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 5 nov. 2023
Dear Anonymous,Thank you for reviewing our hotel. We aim to deliver an exceptional experience for every guest on every visit and are disheartened to learn your stay fell short of our expectations. We value your business and hope for another opportunity to regain your confidence and remain your hotel of choice when traveling to the area.Sincerely,Doug SmithGeneral Manager