Habitación estándar, 1 cama Queen size, para no fumadores | Escritorio, tabla de planchar con plancha, wifi gratis y ropa de cama
Ver disponibilidad

Opiniones de Quality Inn Tulsa - Downtown West

2.5 out of 5
Quality Inn Tulsa - Downtown West
2316 W Cameron St, Tulsa, OK

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 262 de 959 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 287 de 959 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 139 de 959 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 111 de 959 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 160 de 959 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

5.8/10

Servicios

6.6/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Norma

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
exelente

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
EL PERSONAL FUE MUY AMABLE PERO NO ASI LA LIMPIEZA DE LA HABITACION, CADA DIA QUE PASABA SE VEIA QUE NO ASEABAN BIEN EL CUARTO. ADEMAS LA SEGURIDAD EN EL ESTACIONAMIENTO NO ES BUENA YA QUE SE ROBARON UNAS CAJAS DE NUESTRA CAMIONETA.

2/10 Terrible

Jimi

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We showed up after booking weeks in advance and they didn’t have our two rooms!!! Ruined the trip.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jesse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice room, a lot of amenities and clean too.
Se hospedó 1 noche en abril de 2024

4/10 Malo

LINDA

Viaje familiar
No le gustó: Limpieza
I liked staying there because it was close to the BOK center, but what I didn't like was there were dead cockroaches in my room. I have always had good luck with Quality Inns but I won't stay at this one again! It makes me think they don't have any housekeeper in the hotel cause there excuse for dead or alive bugs in any room!! I bragged to my daughter what a great hotel it was and it really let me down!!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Colton

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Amberr

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was Terrible ! It was Dirty Nasty Un kept literally everything was broken! I showered on site and the shampoo and body lotion were half empty from the other guests using them. I’ll be showing as soon as I get home to wash off that hotel!!
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Brittany

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

4/10 Malo

Brittany

Le gustó: Servicio y personal y comodidad de las habitaciones
Needs changes
The size of the room was amazing. However it desperately needed some updating on a few things. The bed was very comfy. The first couple hours I was there someone kept trying to get into my room. The smell of weed was very strong. The night shift workers were not professional. Someone kept putting their dirty towels and trash outside my door and it stayed there the whole weekend. I would probably never stay there again unless things change.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Mike

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Gina

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Isabella

Viaje en pareja
Le gustó: Limpieza y servicio y personal
For a low-end hotel it was really great. It was a reasonable price and it honestly exceeded my expectations. Naturally, it didn’t have absolutely stellar amenities, but you can’t expect that from a low end hotel and they absolutely had more than I expected. I like their complimentary free breakfast and the staff was very friendly and accommodating. The only two main things I can complain about is the homeless people that tend to wander the area and the hallways usually smell like cleaner which made my asthmatic partner kinda light headed but this is definitely worth the money and very safe for a low end hotel. The cameras at every corner made me feel very secure.
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

Adrienne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We got bedbugs here.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Angelina J.

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Lindsey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bathroom had at least 10 dead roaches in it
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Gregory

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is a s#!t show. EVERY ROOM SUCKED! They were “kind enough” to offer me others, BUT THEY ALL SUCKED (filthy, noisy, dilapidated). Above it all, EXPEDIA IS REFUSING A REFUND. I guess same people own that hotel and expedia. Can’t give a refund because of a “not our problem” policy at expedia. Both parties here (hotel and expedia) are money grabbing scams. Take my $60 and choke on it. I WILL NEVER USE EXPEDIA AGAIN. Plenty of services out there that will screw me over, but I am happy to say that expedia wont be getting my money ever again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ferdous

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Lizabeth

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It's winter and there was no real blanket on the bed. Just a very thin white cover that I could see through and it was more like a sheet. There were dead bugs on the windowsill. The furniture is shabby and damaged. The bathroom door would not close unless it was slammed. The bed was hard and uncomfortable; neither of us slept hardly at all. The breakfast was just some scrambled egg substitute and toast or bagels. I guess you get what you pay for.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Gary

No le gustó: Servicios y condiciones de la propiedad
They do not invest in upkeep of the facilities from the tattered flags outside to the severely weathered desk chair in th room. Trash pulled in corners outside elevator, 3rd floor.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Dickson

Nice
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Lukas

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk was slow and very rude. Bed did not have any sheets. Door was already open. We canceled the booking but did not get a refund
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Siders on the ceiling. Doors didn't lock. I don't think that Hotels.com did not check this hotel. Very, very sketchy.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sherry

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

MT

No le gustó: Limpieza y condiciones de la propiedad
ok but...
the property is run down. due to the rate, it attracts undesirable guests. our entire floor smelled of weed. the room was good size BUT... Is in need of general maintenace and remodel.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and helpful employees
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Joe

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Friendly staff but an older worn out place. Good.
The staff was great. Friendly and helpful. My tv did not worst all. I mentioned it the 1st day and got nothing.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Morgan

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
This hotel has stains and small damages almost everywhere, even had a bed with a damaged bed frame. The house cleaning does not do a thorough enough job of cleaning the rooms; the toilet paper in use in the bathroom had needle blood on it and the floors were dirty.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Arthur

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't stay here!
I had driven about 11 hours from Boulder CO. and arrived at the hotel about 1/2 hour after sunset. Everything was dark! No lighting. If it hadn't been for my GPS, I wouldn't have known I was at the right place. As I sat in the parking lot bewildered, suddenly all the lights came on. At the check in desk, the host wouldn't make eye contact as she mumbled something at me. I had to initial and sign some paperwork which I thought was odd. When I entered my room, it reeked of cigarette smoke. There was a used Q-tip on the floor, along with some cellophane (candy?) wrappers. Gross. I walked out on the balcony and saw that over half of the lights in the parking lot were out. I went downstairs and moved my car so that it was under one of the lights that worked. Too exhausted from driving all day to complain, I took a hot shower and was asleep in seconds. I will never stay at any Quality Inn again.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Wanda, Fort Smith

Viaje familiar
No le gustó: Servicio y personal
My son has a reservation here for Sept 23rd, has the Expedia itinerary, confirmation number and proof of payment and they couldn’t find his reservation and turned him away. Expedia made it right but I don’t recommend this hotel at all!
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Parker

Se hospedó 2 noches en agosto de 2023
Respuesta de sam, el 29 ago. 2023
Dear Parker ,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay. we appreciate your feed back.

6/10 Aceptable

Carolyn

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Poor housekeeping/maintaince
Checked into room to find housekeeping hadn't changed the sheets. Pet/dog hair all over both beds. I went to ask for another room and find curtains hanging off the rod, shower tub was cracked, putting water into the wall, part of the drawers were missing and the grab bar to the shower was falling apart. Only good thing was bed was comfortable and water was hot.
Se hospedó 1 noche en agosto de 2023
Respuesta de sam, el 29 ago. 2023
Dear Carolyn,thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay, we have addressed all the issues and we appreciate your feed back.

2/10 Terrible

Maria

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This was pretty close to everything we needed to be at for an event. But that's about it. Our room wasn't cleaned before we came in, they only swapped the sheets and gave us towels. There was a dead cockroach in our bathroom. All the room lights were burnt out. The smoke detector has been completely ripped out of the ceiling. There was a door with no lock to an inaccessible balcony. They had a ratty ass leather office chair that would have been better if they'd thrown it away than to have it. There was libt hanging out of the vents. The main door had a board partially dismantled from it, sticking out, with a screw where it could stab you. All the paint jobs were half assed. The elevator was isolated and partially outside. The breakfast food sucked. The pitchers has open tops inside the fridge. The staff was really nice. But that's about it. This is the most ghetto hotel I have ever stayed at. "Quality" my ass. Do NOT stay here. I did complain to Expedia that emailed the hotel. But they never got back with us or changed our room. And I have crippling anxiety. Plus we were doing a comicon this weekend, it is inconvenient and useless to change rooms when my cosplay stuff is scattered everywhere.
Respuesta de sam, el 29 ago. 2023
Dear Maria,Thank you for taking time and giving us your feed back, we apologize for the discomfort, we have addressed all the issues we appreciate your feed back.

8/10 Bueno

Kenneth

Se hospedó 4 noches en junio de 2023
Respuesta de sam, el 26 jun. 2023
Dear Kenneth,Thank you for taking time and giving us your feed back we appreciate it.regards,

6/10 Aceptable

Angela

No le gustó: Servicio y personal
Unreasonable
Stay was fine except the franchise owner would not refund the full weekend day charge, only when I showed up in person and asked what the deal was...he charged me an amount over the late checkout fee.
Se hospedó 6 noches en mayo de 2023
Respuesta de sam, el 26 jun. 2023
Dear Angela,Thank you for taking time and giving us your feed back, we appreciate it.regards,

6/10 Aceptable

Joshua

Viaje de negocios, Viaje familiar
The property was not well kept. Holes in the wall, bathroom fixtures loose. The elevator roof was missing light covers and was exposed to the outdoors. The room was fine, realtively clean. The people were nice but not really friendly. The food was the same each day and not real great. It was just an average place to stay.
Se hospedó 4 noches en junio de 2023
Respuesta de sam, el 26 jun. 2023
Dear Joshua,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay. We appreciate your feed back.

2/10 Terrible

Chester

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lost power all night and they charged me as if I wasn’t inconvenience and left a day early and was charging me half of room cost. No backup Generators
Se hospedó 3 noches en junio de 2023
Respuesta de sam, el 26 jun. 2023
Dear Chester,Thank you for for your feed back, sometime things go beyond our control that what happened during your stay.we apologize for the discomfort .regards,

2/10 Terrible

Jessica

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not for me
This place gives recovery home vibes , its dirty and poorly maintained
Se hospedó 1 noche en junio de 2023
Respuesta de Maranda, el 14 jun. 2023
Dear Jessica,Thank you for taking time and giving us your feed back, we appreciate it.we are sorry about the discomfort you had during your stay and we have addressed all the issues and thank you for letting us know.Regartds,

8/10 Bueno

Hasani

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kyle

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very rough hotel for the price.
Very dirty. Looks like they attempted to remodel it recently but ran out of money.
Se hospedó 1 noche en mayo de 2023
Respuesta de sam, el 25 may. 2023
Dear Kyle,Thank you for taking time and giving us your feedback, we apologize for the discomfort you had during your stay, we have addressed all the issues. we appreciate your feed back.

2/10 Terrible

Tammie

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst hotel ever!!!!
My stay at this hotel was far below acceptable standards. When we arrived the halls were smelly like mildew, it was no air in the halls. Once we got to the room it was not cleaned. There were no pillow cases on the bed pillows, stain on the sheet, water spots on night stand from glasses, furniture still dirty, bugs in window sill, refrigerator dirty and wouldn't close, no ice bucket nor ironing board was in the room and lastly bathroom tub was dirty as well as the curtains and there was urine in the toilet and seat hadnt been cleaned. The room was discusting. I cleaned it along with the help they sent up after my complaint. I truly want my money back. Please take care of this. The front desk workers were informed of everything I mentioned here. The only reason I didn't check out upon arrival is because there were so many activities happening that weekend in Tulsa that most hotels downtown were sold out.
Se hospedó 2 noches en mayo de 2023
Respuesta de Heather, el 16 may. 2023
thank you for your feed back as we are working on fixing the issues you have mentioned hope to see you soon

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
There was no lights in the ceiling and no remote for the television it was an older hotel so smelled some also no soap in the wash area for the bathroom
Se hospedó 1 noche en mayo de 2023
Respuesta de sam, el 14 may. 2023
Dear Guest,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay and we have addressed all the issues and we look forward to see you again.

4/10 Malo

Imbria

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2023
Respuesta de sam, el 14 may. 2023
Dear Imbria,Thank you for taking time and giving us your feed back we appreciate it.regards,

6/10 Aceptable

Pamela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de sam, el 29 abr. 2023
Dear Pamela,thank you for taking time and giving us your feed back we appreciate it.

2/10 Terrible

Doris

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tv did not work. Not clean. Bed very bad. Facilities very dated
Respuesta de heather, el 27 abr. 2023
thank you for your feed back we are fixing the issues and hope to see you again soon

2/10 Terrible

Robert

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nasty hotels has bed bugs
Do not stay here the hotel has bed bugs and is very nasty
Se hospedó 1 noche en abril de 2023
Respuesta de Heather, el 27 abr. 2023
thank you for your feed back we are working on the issues and hope to see you again soon

4/10 Malo

Cody

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was very friendly very professional very accommodating. The hotel was incredibly understaffed . The hotel was ran down and in need of a complete overhaul. Check in time was 3:00 p.m. did not have enough staff to clean the room. The lady from the front desk ended up cleaning our room. We went to our event and came back around midnight which was the first time we were able to get in the room. Almost everything in the hotel was broken, under stocked, unkept, or in need of complete replacement. Both bed frames were broken in our room. The air conditioner unit rattled constantly all night. Have bless these water in the bathroom runs for 10 minutes before we got hot water. The free hot breakfast was non-existent either the supplies were not present or some other reason. The hotel had multiple homeless people living on or close to the property. The grounds on the property were covered in litter. All Lamppost on property had been vandalized and destroyed. It seemed like this location had a great small team of employees trying to take care of a neglected property.
Se hospedó 1 noche en abril de 2023
Respuesta de Heather, el 27 abr. 2023
hello and thank you for your feed back we are fixing the issues and trying to get more staff hope to see you again soon