“The check-in kiosk was a whole mess and it took me forever to get checked in. I also requested that the rooms be connecting since it was a family trip and they put us 3 rooms apart. The lady at the front desk who assisted me was friendly when she actually showed up, the guy that was working straight up ignored me; he acted like I wasn't even standing there talking to him. ”
“Pros:Check in was fast and easy. Staff was efficient and pleasant enough. Room was very big and clean. Beds were comfortable. AC worked well. Breakfast was well stocked and tasty. Convenient to shopping and walkable to restaurants. Plenty of parking close to hotel entrance.Cons: Pool was completely enclosed inside building and water was murky. Hot Tub did not work. Elevator out of order for months and no access for handicapped other than first floor. No outside space to sit.
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“The staff was terrific from the front desk to the ladies who prepared the complimentary breakfast. Great assortment of breakfast items either to eat in the breakfast area or to take with you. Everything was fresh and prepared at an early time. The room & bathroom were very clean. I don't know if this is a new property or a newly renovated property but it was up to date. Pro and Con: the property is located close to the highway although not exactly easy to get to. We traveled a couple of blocks……
“Comfortable room with many conveniences. The kitchenette was most welcome. Only negative I can think of is the bed was way soft and had a dip in the middle. Location is convenient to downtown. Would not hesitate to stay here again. ”
“The owner and staff are very friendly and kind people the brand may not get much attention on Expedia but we had a huge bed and a nice little area to cook and eat a lot of amenities I didn’t expect to have here. It’s off the beaten path but it’s a good place for the average person or family and I recommend them!
Mary Klemm”
“The first room we got main door was not getting unlocked at all. We were moved to another room with smoke smell and the bath door lock is faulty. Tte bath tub is rusty in few places.”
“Looked like still was transitioning from Best Western. Lobby looks nice but the Room showing age. Rust , A/c grate was poor condition, shower area really needing updating.”