"Everything that caused a two star review: stains everywhere, ripped shower curtain, dirty playpen, broken sink handle, inaccurate description of Mountain View and baby “crib” which was a dirty pack and play.
On Expedia it says “Mountain View room” and the pic is cropped above the now current hotel in front of it. The baby crib described was a pack and play. The one first given was so dirty and then was given a different one which was cleaner but still stained. The shower curtain was torn all across the top and they brought a new one to our door but didn’t install it. So I guess that was meaning I was supposed to do it? The sink handle also broke off when turning it on. The floor wasn’t vacuumed well at all while we were staying there. The couch chair, the office chair, the floor, the curtain, all had stains on them.
No idea how this hotel had four stars it does not deserve it."