Edredón, minibar y caja de seguridad en la habitación
Ver disponibilidad

Opiniones de Crowne Plaza Yichang, an IHG Hotel

4.5 out of 5
Crowne Plaza Yichang, an IHG Hotel
Special No. 169 Yanjiang Avenue, Wujiagang District, Yichang, Hubei

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 29 de 69 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 69 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 69 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 69 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 69 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Lee

A good location for cruise ferries, with great waterfront park
Se hospedó 1 noche en abril de 2024

2/10 Terrible

brian

No le gustó: Servicio y personal y condiciones de la propiedad
Room was hot as hell. AC did not work. Apparently the "management" had not decided to turn on the AC....Paying customers don't get to decide what temp they like their room. Upon checkout girl at front desk acted like I was bothering her to do her job!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Rodney, Virginia Beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast buffet was wonderful! Room temperature controls did not allow us to lower the 25C setting, though the fan worked. The bed was a bit soft in the middle for us. Shower was quite nice.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

zhenlong

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again!
Good stay, I would stay again. We did not buy breakfast because there were many little shops around for far cheaper and lots more options! The shampoo wouldn't come out of the pump in the shower and no microwave in the room but otherwise decent price for a riverfront view room!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

JEFFREY

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Zhouze

Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
The hotel was great. We received an upgrade to an executive level suite. The room was large and very clean. The staff was very friendly and service was outsranding. The hotel is situated across from the bus terminal that brings you to the cruise port. The hotel is situated next to a very clean and modern mall with many western stores and grocery store and Wallmart.
Se hospedó 1 noche en octubre de 2019
Respuesta de lucy, el 9 oct. 2019
Thank you very much for sharing your excellent experience in Crowne Plaza Yichang. We make effort to offer the quality and comfortable service. We have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to meeting you.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

swexplorers18, Australia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location close to the river ferry terminal, river boardwalk, shopping and dining options. Staff extremely helpful, particularly the concierge who was able to organise a Yangtze River day tour at short notice.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centrally located, staff very friendly and helpful
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s ok, but additional service would be great
A very convenient place for a night after the Yangtze cruise. But sadly there is no concierge to help with the luggage. Perhaps the hotel can give a shuttle service to and fro the Terminal.
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Parras

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pleasant stay
Nice hotel. Staff generally friendly, especially at checkin and concierge. F&B staff spent more time playing games on their phones rather than attending to guest needs Good variety for breakfast, considering the location. Comfortable beds and decent sized rooms with baths. Smoking inside the building is a bit of an issue for me
Se hospedó 1 noche en abril de 2019
Respuesta de Hotel management, el 23 abr. 2019
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Yichang feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We hope this would not deter you from choosing Crowne Plaza Yichang again in the future. We look forward to welcoming you back to our hotel again. Thank you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
accommodating
We needed to check out late and paid half rate allowing us to stay till 6:pm Just a few blocks to the Three Gorges cruise terminal making it perfect for a stay before a cruise on the Yangtze river.
Se hospedó 1 noche en febrero de 2019
Respuesta de lucy, el 8 mar. 2019
Thank you very much for sharing your excellent experience in Crowne Plaza Yichang. We make effort to offer the quality and comfortable service. We have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to meeting you.

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
Everything you would expect from Crowne Plaza. Staff friendly and helpful. Rooms very good. Lobby bar layout a little disappointing. Would recommend
Se hospedó 1 noche en enero de 2019
Respuesta de lucy, el 6 mar. 2019
Welcome to Yichang, the city of hydroelectricity. Thank you for sharing your excellent experience in Crowne Plaza Yichang. As Crowne Plaza Brand subordinate to IHG, we are devoted ourselves to offer the best facilities and quality service to guarantee your comfortable stay here. Sincerely, we look forward to seeing you next time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018

8/10 Bueno

Wukong, London,ON

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beside shopping mall and cruise center, location is excellent.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Hotel Management, el 1 may. 2019
We are so honored to know your kind comments! Crowne Plaza Yichang has the best location in Yichang, Equipped with best facilities and quality service, we have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to seeing you. Celebrate your stay in Crowne Plaza Yichang.

8/10 Bueno

Lian ying

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2018

8/10 Bueno

DAEHYEON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everytime be satisfied
Whenever I visit Yichang, I use the Crowne Plaza. And every time they provides comfortable/Clean romm/service to me.
Se hospedó 2 noches en agosto de 2018
Respuesta de Hotel Management, el 17 oct. 2018
Welcome to Yichang, the city of hydroelectricity. Thank you for sharing your excellent experience in Crowne Plaza Yichang. As Crowne Plaza Brand subordinate to IHG, we are devoted ourselves to offer the best facilities and quality service to guarantee your comfortable stay here. Sincerely, we look forward to seeing you next time.

10/10 Excelente

Tea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very good hotel in Yichang near a shopping mall
A very good hotel near the cruise terminal. The hotel is near a shopping mall. Very friendly staff and very good rooms.
Se hospedó 1 noche en julio de 2018
Respuesta de Hotel Management, el 17 oct. 2018
Dear guest,Thank you for awarding us 5 stars and for your recommendation.We look forward to welcoming you back as a guest again soon.

8/10 Bueno

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
1st Class property in great location
Very impressive hotel, across from the Yangtze and adjacent to shopping mall.
Se hospedó 1 noche en junio de 2018
Respuesta de Hotel Management, el 17 oct. 2018
Dear guest,Thank you for awarding us 5 score and for recognizing our hotel overall. Thank you again for your comments and we hope to welcome you back as a guest again soon.

8/10 Bueno

Shui Tong Tom

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2018

8/10 Bueno

Jun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Jun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
OK but Club access a bit under par.
The hotel initially could not find our booking, was resolved finally after a few phone calls. We booked a Club room. Room was fine but the Club lounge was open only in the evenings and had very limited drinks and snacks, not really up to normal Club standards. Also breakfast was not offered in the Club lounge as it is normally.
Se hospedó 2 noches en mayo de 2017
Respuesta de lucy, el 13 ago. 2017
Dear Guest, thank you for stay in Crowne Plaza Yichang and sharing your experience. We are so sorry for the Club lounge is failed to meet your expectations. you comments is highly appreciated by us for improving service . We deeply look forward to your next arrival to witness our improvement, thank you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Hotel In Yichang
Huge modern hotel next to shopping mall but Club Room facilities poor by comparison to other hotels. Almost opposite River Cruise Port which offers cheap Yangtze River Cruises (however struggled to find anyone that spoke English).
Respuesta de lucy, el 13 jun. 2017
Dear Guest, thank you for stay in Crowne Plaza Yichang and sharing your experience. We are so sorry for the club room facilities is failed to meet your expectations. you comments is highly appreciated by us for improving service . We deeply look forward to your next arrival to witness our improvement, thank you!

10/10 Excelente

Yung-Tsun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First choice in YiChang
Nice location and friendly staffs.
Respuesta de lucy, el 10 abr. 2017
Dear guest, thank you for sharing your excellent experience in Crowne Plaza Yichang. We are devoted ourselves to be the people oriented hotel and the best choice for your business trip. Continuously, we will work in IHG ways to offer the service exceeding your expectation.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great location with river view
Hotel is close to the shopping mall with a great view, nice staff and well equipped room.
Respuesta de lucy, el 10 abr. 2017
We are so honored to know your kind comments! Crowne Plaza Yichang has the best location in Yichang, equipped with deluxe designed rooms, we have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to seeing you. Celebrate your stay in Crowne Plaza Yichang.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenience place
Very good

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 9 dic. 2016
感谢您选择宜昌万达皇冠假日酒店。希望酒店能成为您在宜昌商旅的首选，我们也将一如既往，为营造宾客挚爱的杰出酒店做出我们的努力！真诚期待您的下次光临。

10/10 Excelente

Simon, Christchurch, New Zealand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top level Chinese hotel
Visited Yichang with my wife and son in mid-November to visit the Three Gorges dam. Arrived at the hotel and everything they told us on the website was correct - restaurants, English-speaking staff, bars. Not inexpensive (by Chinese standards) but really top-notch hotel, but still with hutongs about worth visiting. Very friendly staff. Only annoyance is if you prepay breakfast there is a set price, but if you don't pay for it until you actually have breakfast 60% more. Not explained well at check-in.
Respuesta de lucy, el 1 dic. 2016
Thank you very much for sharing your excellent experience in Crowne Plaza Yichang. We make effort to offer the quality and comfortable service. We have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to meeting you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 14 oct. 2016
欢迎光临宜昌万达皇冠假日酒店，我们尊崇能为您提供优质、高效、舒适的服务体验而不断努力。我们有信心让每位下榻宜昌万达皇冠假日酒店的宾客获得物有超值称心如意的独特享受。愿您在宜昌万达皇冠假日酒店有一段愉悦的休憩时光！

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 8 oct. 2016
Welcome your stay! Crowne Plaza Yichang is the only five stars hotel in Yichang. Equipped with best facilities and quality service, we have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to seeing you. Celebrate your stay in Crowne Plaza Yichang.

8/10 Bueno

UNG JAE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yichang 에서 최고의 호텔 : Crowne Plaza 호텔
Yi Chang Crowne Plaza 호텔은 2번째 묵었는데요.... 개인적으로 Crowne Plaza 체인호텔을 좋아합니다. 편안한 잠자리와 숙박객을 고려한 전체적인 가구 및 욕실 설계.... 특히나 베게가 편해서 편안히 잠을 잘 수 있었습니다. 또다시 Yi Chang 을 가게 되더라도 다른 호텔은 생각도 안할 것 같습니다.
Respuesta de General Manager, el 30 sept. 2016
Dear guest, thank you for sharing your excellent experience in Crowne Plaza Yichang. We are devoted ourselves to be the people oriented hotel and the best choice for your business trip. Continuously, we will work in IHG ways to offer the service exceeding your expectation.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 19 sept. 2016
非常感谢您能亲临体验宜昌万达皇冠假日酒店的美妙旅程，我们尊崇能为您提供优质、高效、舒适的服务体验而不断努力。我们有信心让每位下榻宜昌万达皇冠假日酒店的宾客获得物有超值称心如意的独特享受。愿您在宜昌万达皇冠假日酒店有一段愉悦的休憩时光！

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good concierge service
Hotel is next to a shopping mall with many eateries. My baggage did not arrive as it was lost during transit. The concierge service was excellent as they helped me to call the airport several time (if not mistaken 6 times). Whenever they see me, they informed me about the status of my baggage
Respuesta de lucy, el 14 jul. 2016
Welcome your stay! Crowne Plaza Yichang is the only five stars hotel in Yichang. Equipped with best facilities and quality service, we have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to seeing you. Celebrate your stay in Crowne Plaza Yichang.

4/10 Malo

Michael

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
服務很差的酒店
尊敬的贵宾，非常感谢您莅临宜昌万达皇冠假日酒店。让每位客人都能享受宾至如归体验是我们不懈的奋斗目标！但我们也遗憾地看到酒店细节问题的存在，你的期望就是酒店用心的方向，它将帮助我们不断完善我们的服务细节，并为我们的客人带来一个真正难忘的真实体验。再次感谢你的惠顾莅临！

8/10 Bueno

名古屋から三峡ダム訪問, KT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
長江沿いの便利な一流ホテル
3泊しました。 長江沿いの便利なホテルです。 併設するワンダシティはショッピングモールでユニクロや多くの飲食店があります。 目の前が船着場で三峡ダムクルーズの乗船には大変便利です。 朝食会場の雰囲気も良く、メニューも豊富です。 部屋は広く立派ですが、バスタブの排水口が流れなかったとか細かい点はありますが。 宜昌は宜昌東駅からウーハンや重慶、南京などとの新幹線も1時間おきに出ていて便利な街でかなり都会です。
Respuesta de lucy, el 20 may. 2016
Thank you very much for sharing your excellent experience in Crowne Plaza Yichang. We make effort to offer the quality and comfortable service. We have confidence to guarantee guests have the most comfortable stay. Sincerely, we look forward to meeting you.

10/10 Excelente

zhiping

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
不止一次住过，因为离自己父母家比较近，回来探亲时候的首选。这次感觉服务比以往有所提升。虽然赶上五一小假期，停车位比较紧张，但是服务人员还是做了妥当的安排。以后仍然会来
Respuesta de lucy, el 23 jul. 2016
尊敬的贵宾，非常感谢您入住宜昌万达皇冠假日酒店，您的肯定是对我们最大的鼓励，也是我们一直以来努力的方向，我们期望您出行的每时每刻，都能享受洲际酒店集团“每一餐、每一宿、每一步”的悉心照顾。愿您在宜昌万达皇冠假日酒店有一段愉悦的休憩时光！

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel with great breakfast
Great breakfast!

4/10 Malo

Riikka

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Ron, Auckland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel if visiting Three Gorges Dam
Great location and a lovely hotel, however only one of the staff spoke English and the concierge was missing through our entire stay.

10/10 Excelente

Robert, Auckland

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel for three gorges dam
Great hotel, need staff that speak better English.

8/10 Bueno

jari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

binghua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

DEN, 神奈川県相模原市

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
居心地の良いホテル
長江のすぐ傍にあるホテルで、周辺にはショッピングモールがあり買い物に便利で飲食店も多いです。 宜昌三峡空港からタクシーで40分ほどかかります。 部屋の清掃はとても良く出来ていて、気持ちよく利用できました。
Respuesta de lucy, el 20 may. 2016
Dear guest, thank you for sharing your excellent experience in Crowne Plaza Yichang. We are devoted ourselves to be the people oriented hotel and the best choice for your business trip. Continuously, we will work in IHG ways to offer the service exceeding your expectation.

4/10 Malo

Heather, Calgary, Canada

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Room could double as a sauna
This hotel is very beautiful and luxuriously appointed. The staff are polite and gracious. There is a huge problem with their heating /air conditioning system. We turned on the ac....2 hours later the room was hotter so we called the front desk who said they would send someone....an hour and a half later we called again because no one showed up. The tech came and fiddled with the panel, opened a window and left....no temp change. At midnight I called for a fan because the room was getting even warmer....it didn't work. Another team came and fiddled with both the ac and the fan and finally pronounced that everything was broken. Long and uncomfortably hot night.

4/10 Malo

Steve, Collegeville, PA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Nice but cheeting
Nice hotel in nice area. Some employees even speak English. But when I lined up behind one person for the checkout, 20 minutes later the two receptionists still have not finalized that one person's checkout. Since I had a flight to catch, did not waited longer. Got into the taxi which was reserved in the meantime. There the receptionist together with the driver demanded in advance to pay 120 Yuans for the ride to the airport. The taximeter was not disconnected so one could easily see in the end of the ride that it costs only 85 Yuans. Not expensive either way but the advance ultimatum is a dirty business.

8/10 Bueno

John, NSW, Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel... pity about the restaurant.
We were warned not to stay in Yichang after our river cruise, so we booked the best hotel we could find. First, the good news. The limousine from the wharf wound through the poorest suburbs, on broken pavements - interesting but confronting. The hotel is delightfully located in a busy part of town, surrounded by shops large and small - even a Walmart is in the same building, which is ideal for those small things or a couple of beers at one tenth the price from the minibar. The staff were delightful. Most of the items on the restaurant menu were unavailable, including wines (see below). The only choice was Goulash made with slow cooked shanks. Since when is Beef Goulash stir-fried tiny cubes of beef (topside?) with vegetables, sauce (from a bottle?) and a pile of dry spaghetti? Whiskey sours made with Coke and no egg white? It takes skill to destroy such a simple drink so comprehensively. Limited space prevents a full listing of the fun we had that evening. You have been warned.