危地马拉便宜度假套票

The stay was adequate and the SPA service recommendable as always (this is the second time we've been here), but this time around we did leave w/ a bitter taste. My wife had an unfortunate incident during the night of monday 7/6 when a hotel staff entered our room when my wife was in the bathroom and unpresentable. We brought this up w/ the night-shift staff in the reception as well as the manager on duty the next day, but we didn't receive any convincing feedback that this unfortunate incident was going to be addressed in the future. Furthermore, I wasn't expecting any type of compensation, but it would've been well received given that it's not common for a hotel personnel to barge in our room at night even though it was by accident. The hotel needs to review their internal protocol and understand that a courtesy room service at night time is a good initiative, but also risky given that it is during sensitive hours.

Excelente como siempre

Buen servicio, me atendió bien amable.

除了从大厅打车出发不是特别方便之外，酒店其他都不错。

Buen servicio, me atendió bien amable.

The stay was adequate and the SPA service recommendable as always (this is the second time we've been here), but this time around we did leave w/ a bitter taste. My wife had an unfortunate incident during the night of monday 7/6 when a hotel staff entered our room when my wife was in the bathroom and unpresentable. We brought this up w/ the night-shift staff in the reception as well as the manager on duty the next day, but we didn't receive any convincing feedback that this unfortunate incident was going to be addressed in the future. Furthermore, I wasn't expecting any type of compensation, but it would've been well received given that it's not common for a hotel personnel to barge in our room at night even though it was by accident. The hotel needs to review their internal protocol and understand that a courtesy room service at night time is a good initiative, but also risky given that it is during sensitive hours.

Excelente como siempre

Buen servicio, me atendió bien amable.

Excelente como siempre

The stay was adequate and the SPA service recommendable as always (this is the second time we've been here), but this time around we did leave w/ a bitter taste. My wife had an unfortunate incident during the night of monday 7/6 when a hotel staff entered our room when my wife was in the bathroom and unpresentable. We brought this up w/ the night-shift staff in the reception as well as the manager on duty the next day, but we didn't receive any convincing feedback that this unfortunate incident was going to be addressed in the future. Furthermore, I wasn't expecting any type of compensation, but it would've been well received given that it's not common for a hotel personnel to barge in our room at night even though it was by accident. The hotel needs to review their internal protocol and understand that a courtesy room service at night time is a good initiative, but also risky given that it is during sensitive hours.