萨摩亚豪华假期

Spacious and extremely clean room but there is no enclosed shower or bathtub that makes the toilet floor all wet every time after shower. Overall nice and friendly hotel staff with good and immediate service. Food from the hotel is good especially salad, seafood and the fruit smoothies!

The resort does seem to be the most up market in the area but it has a long way to go before it rates as well as a 5 star resort at say, Fiji. The rooms are nice but are not regularly deep cleaned. Washing machine and shower frames all dirty. The beds are terrible, I asked for a new mattress but it was no better. They are noisy with any movement, you can feel the springs and they are very firm. The shower head holder in my room was broken, reported it and maintenance replaced the head but left the actual broken part, so still no good, but I gave up on it and used as is. The staff are mostly lovely, I liked the waiters and the activity team, but some of the managers are not very friendly. I asked for a banana at breakfast, waiter had to ask the chef. The chef came out with the bananas and gave me an absolute filthy look over it ( im not sure why?). I have found that although the activity staff as nice guys alot of the activities dont go ahead or aren't really advertised when starting. For example every day pool volleyball is advertised, a net was never put up. Food is ok, but takes a long time to be served and several times parts of our orders were missed. One manager made me provide a receipt for missed fries as he didn't believe I had paid for them, yet he wasnt even there when I ordered. Main pool has some lining missing from the bottom, 5 star resort should have this fixed. The resort would benefit having waiters work the pool decks for drink orders saves us going to bar

Awesome! Nice Hotel and staff. Very kind and sweet service during our stay.

Very beautiful and relaxing stay

The staff are exceptional and everything within the resort is easily reached. The DVD selection for kids is limited and the internet was really only accessible near reception, so download some movies for those moments you need them beforehand.

Spacious and extremely clean room but there is no enclosed shower or bathtub that makes the toilet floor all wet every time after shower. Overall nice and friendly hotel staff with good and immediate service. Food from the hotel is good especially salad, seafood and the fruit smoothies!

Spacious and extremely clean room but there is no enclosed shower or bathtub that makes the toilet floor all wet every time after shower. Overall nice and friendly hotel staff with good and immediate service. Food from the hotel is good especially salad, seafood and the fruit smoothies!

The resort does seem to be the most up market in the area but it has a long way to go before it rates as well as a 5 star resort at say, Fiji. The rooms are nice but are not regularly deep cleaned. Washing machine and shower frames all dirty. The beds are terrible, I asked for a new mattress but it was no better. They are noisy with any movement, you can feel the springs and they are very firm. The shower head holder in my room was broken, reported it and maintenance replaced the head but left the actual broken part, so still no good, but I gave up on it and used as is. The staff are mostly lovely, I liked the waiters and the activity team, but some of the managers are not very friendly. I asked for a banana at breakfast, waiter had to ask the chef. The chef came out with the bananas and gave me an absolute filthy look over it ( im not sure why?). I have found that although the activity staff as nice guys alot of the activities dont go ahead or aren't really advertised when starting. For example every day pool volleyball is advertised, a net was never put up. Food is ok, but takes a long time to be served and several times parts of our orders were missed. One manager made me provide a receipt for missed fries as he didn't believe I had paid for them, yet he wasnt even there when I ordered. Main pool has some lining missing from the bottom, 5 star resort should have this fixed. The resort would benefit having waiters work the pool decks for drink orders saves us going to bar

The staff are exceptional and everything within the resort is easily reached. The DVD selection for kids is limited and the internet was really only accessible near reception, so download some movies for those moments you need them beforehand.