Ratings based on 951 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 15, 2024 on Expedia
Elevators out of service
by A verified traveler
Posted Jun 14, 2024 on Expedia
We liked the location, breakfast was ok, however the room could use an update and we mentioned a light was not functioning- no effort was made to fix it.
by A verified traveler from Fernandina Beach
Posted Jun 14, 2024 on Expedia
Staff very helpful. Rooms very small, towels in short supply and no tissues. Great location to cruise ship.
by A verified traveler
Posted Jun 13, 2024 on Expedia
Functional hotel for a one night stay prior to a cruise. Near cruise port. Rooms are very small.
by A verified traveler
Posted Jun 11, 2024 on Expedia
Good for an overnight stop between locations.
by A verified traveler
Posted Jun 8, 2024 on Expedia
Pretty small rooms, way to expensive for the condution of the place and rooms.
Comment from Hotel Management
Jun 10, 2024 by Pedro, Hotel Management
Hi Linda, thank you for taking the time to leave us this review. we are happy to hear that you enjoyed your stay, for future reference, our prices fluctuate depending on a variety of factors, including fullness, how close to the checkin date the booking was made, amongst others. We hope to be able to welcome you again soon.
by A verified traveler
Posted Jun 8, 2024 on Expedia
Comment from Hotel Management
Jun 10, 2024 by Pedro, Hotel Management
Hi Nicole, Thank you for leaving us this review! We are happy that you enjoyed your stay and hope yo welcome you again soon!
by A verified traveler
Posted Jun 8, 2024 on Expedia
One night stay prior to cruise excellent location 6 min work from national express bus station. Friday’s rest and McD next door
Comment from Hotel Management
Jun 10, 2024 by Pedro, Hotel Management
Hi Sandra, thank you for leaving us this review! We are happy to hear that you enjoyed your stay and that our convenient location suited your needs. we look forward to welcoming you again soon!
by A verified traveler
Posted Jun 8, 2024 on Expedia
The room is small without chairs but the breakfast is good
Comment from Hotel Management
Jun 10, 2024 by Pedro, Hotel Management
Hi Grace, thank you for leaving us this review! We are happy to hear that you enjoyed your stay and that our breakfast was good. We hope to welcome you again soon.
by A verified traveler
Posted Jun 4, 2024 on Expedia
VERY BARE and very small rooms. If you are from the US its beyond minimal, only one plug outlet in room and not near a mirror. No safe or mini fridge, no carpeting, almost no shelf space
Comment from Hotel Management
Jun 6, 2024 by Pedro, Hotel Management
Hi Jenny, thank you for taking the time to leave us this review. We are sorry to hear that you didn't feel as if your stay lived up to your expectations. For future reference, we have extra stuff available by request at our 24h reception, such as extension cords for extra sockets. We hope to welcome you again in the future.
