Ratings based on 4,153 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 20, 2024 on Expedia
I didn’t like how I found 2 roaches in my room. The buffet food is cold and mediocre. Check-in and Check-out was easy.
by A verified traveler
Posted Jun 20, 2024 on Expedia
It was quiet & clean.
I didn't like that the only thing open was buffet & other restaurants for dinner were always booked by 6pm
by A verified traveler
Posted Jun 20, 2024 on Expedia
Liz was fantastic. She checked us in at the front desk and greeted us in a very welcoming way. Alex handled our bags and was super nice ! I was comfortbale leaving my bags without a worry. I also had an issue with my bag. And Alex did not stop until it was found. I am very Satisfied with the staff's performance.. I found this resort perfect Because not only does it have a party vibe but you can find many spots where you can just sit back and relax. Max, that works at the Italian restaurant and the Japanese restaurant was the best waiter in the whole resort to me. I witnessed him treat everyone like family and his service was up to par. Lastly, syl Sylvia, the housekeeping lady was fantastic and I had to leave her with a review. Many people are curious about cleanliness of the rooms , because of staff like her, your room Will always feel brand new, fresh, and clean. I will definitely be returning because of these 4 staff members who stood out to me the most, although everyone else was great as well. Thank you, RIU palace Peninsula for a phenomenal vacation with my family at your resort .
by A verified traveler
Posted Jun 20, 2024 on Expedia
by A verified traveler from Bellflower
Posted Jun 19, 2024 on Expedia
Excellent vacation stay! All amenities were awesome! Recommend it to everybody no matter your age! Will be back!
by A verified traveler
Posted Jun 19, 2024 on Expedia
by A verified traveler
Posted Jun 19, 2024 on Expedia
The property is beautiful, very clean, and personal is friendly and quick to cater to your needs.
by A verified traveler
Posted Jun 18, 2024 on Expedia
No comments
by A verified traveler
Posted Jun 18, 2024 on Expedia
by A verified traveler
Posted Jun 18, 2024 on Expedia
We really enjoyed our time here. The beach was beautiful and swimmable. The food was good. The rooms could have been cleaner.
