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Opiniones de Americas Best Value Inn & Suites Ada

2 out of 5
Americas Best Value Inn & Suites Ada
1003 Lonnie Abbot Boulevard, Ada, OK

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 121 de 425 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 146 de 425 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 425 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 425 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 425 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Amy

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
The bed was comfortable, & bedding was clean. The staff was courteous. The property was cleanish. The negatives - the place was loud, towels were in poor shape, & needed blackout curtains. A little overpriced
Se hospedó 2 noches en mayo de 2024
Respuesta de MIKE, el 20 may. 2024
Thank you for sraying with us we are vry sorry for your inconvenence .

8/10 Bueno

Fallon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de mike, el 10 may. 2024
thank you for staying with us, we appreciate your feedback , i hope you enjoyed your stay, we hope to seeyou soon again. once again thank you

6/10 Aceptable

Gail

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Very friendly people. Plus Pet Friendly 😊
Se hospedó 1 noche en abril de 2024
Respuesta de MIKE, el 12 abr. 2024
Thank for staying with us .

4/10 Malo

Tania

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I hate leaving a review like this but, it’s absolutely necessary. Keep in mind, I have stayed at this property many times over a five year period. I was very disturbed upon our arrival 1/1/24. When we arrived to the property, we rang a bell for the attendant to check us into our rooms which isn’t so unusual but, we never seen him again. No attendant or security staff ever seen again at the front desk or elsewhere on the property. The doors to the front office and hotel were left completely unlocked, unattended and unsecured the entire time. Even the door lock mechanisms were missing for anyone to walk in and do a “stick up” to rob guests, room to room. It was like a ghost town hotel, nothing was operable. The coke and ice machines were all rusted out, didn’t work. We had to search for someone to get ice and when the guy got us ice from the office supply room, we watched him get our ice with his bare hands. Sorry but, I have no clue where his hands have been. The room itself was ok but in cleanliness, it wasn’t a fail, hadn’t been cleaned and disinfected. There was dust all over including in the ice bucket, dirt accumulation on the light switches that I had to wipe down with a Lysol wipe, there was pubic hairs in our shower and drops of blood on the floor. You can tell the shower curtain hadn't seen Clorox ever in its existence. It was a very uneasy stay and so sad. This hotel use to be filled with guests, attendants, maintenance and cleaning personal on the property.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations, el 12 ene. 2024
Your loyalty is appreciated, and we want to thank you for choosing to stay with us many times over a five-year period. However, we are disappointed that we were unable to meet all of your expectations. As you know, this is not typical of our high standards, and we will be sure to discuss your feedback with our team immediately. We apologize for your recent experience with us, and we hope that you will give us another chance in the future so we can show you a much better experience.

10/10 Excelente

Shiann

Se hospedó 7 noches en diciembre de 2023
Respuesta de MIKE, el 21 ene. 2024
thank you for staying with us we appreciate your feedback

10/10 Excelente

Terrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room 116
Everything was perfect! Except the mirrors in the room were facing each other, and ithe made me a little uncomfortable.
Se hospedó 2 noches en diciembre de 2023
Respuesta de MIKE, el 5 ene. 2024
thank you for staying with us we appreciate your feedback.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Very friendly staff, but the bathroom floor had spots of blood on it and the sheets weren’t clean. Breakfast didn’t have any protein options.
Se hospedó 1 noche en diciembre de 2023
Respuesta de MIKE, el 20 dic. 2023
THAK FOR STAYING WITH US , WE ARE VERY SORRY FOR ANY INCONVENIENCE , GIVE US ANOTHER CHANCE WE AILL SERVE YOU BETTER. ONCE AGAIN SORRY

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The breakfast offered seems to be going downhill, biscuits hard as a rock, no protein offered
Se hospedó 2 noches en noviembre de 2023
Respuesta de MIKE, el 5 ene. 2024
thank for styaing with us .

10/10 Excelente

Corie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love this place the new owner is awesome and friendly very helpful with anything you may need to make your stay pkeasant!
Se hospedó 6 noches en noviembre de 2023
Respuesta de mike, el 12 nov. 2023
Thank for staying with us & gave us wonder review, we are very happy that your stay was very excellent , we can't wait to see you again for your future stay. once again thank you so much

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Mike , el 5 nov. 2023
Thank you for staying with us.

8/10 Bueno

lynn

Se hospedó 1 noche en octubre de 2023
Respuesta de mike, el 4 dic. 2023
Thank you for staying with we appreciate your feedback.

4/10 Malo

Brandon

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y comodidad de las habitaciones
Get what pay for
Cleanliness is lacking however inside rooms is a plus
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 26 oct. 2023
Thank you for staying with us , we are very sorry for cleanly issue , we will address to housekeeping departments to look into. Once again sorry

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de mike, el 22 oct. 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay at our property, we want to see you again for your future stay with us .once again thank you so much

8/10 Bueno

Tommy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de mike, el 22 oct. 2023
Thank you for staying with us and gave us good rating. i hope that you enjoyed your stay.

10/10 Excelente

J Yolanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Management was very considerate by having an iron available upon my arrival due my needing it for pressing garments for an upcoming wedding.
Se hospedó 2 noches en octubre de 2023
Respuesta de mike, el 15 oct. 2023
Thank you for staying with us , we are very happy that you enjoyed your stayed and we able to fufill your needs, we want to see you again for your future stay.

10/10 Excelente

Kevin

Se hospedó 1 noche en octubre de 2023
Respuesta de mike, el 8 oct. 2023
Thank for staying with us , we are thrilled that you enjoyed your stay , we want to see you again for your future stay with us. once again thank you so much

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was just an overnight trip
Se hospedó 1 noche en octubre de 2023
Respuesta de mike, el 6 oct. 2023
Thank you for staying with us , we appreciate your feedback.

10/10 Excelente

linda

Se hospedó 1 noche en septiembre de 2023
Respuesta de mike, el 22 oct. 2023
Thank you for staying we appreciate your feedback.

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s an okay place for a one night.
Se hospedó 1 noche en septiembre de 2023
Respuesta de mike, el 30 sept. 2023
Thank you for staying with us.

6/10 Aceptable

BillyJack

Le gustó: Comodidad de las habitaciones
Poor staff customer service
It was a pleasure stay and my only complaint was the way the staff was about me over sleeping and the house keepers waking me up for check out totally rude and just pissed me off waking up to such nonsense we’ve all over slept it’s not like I was five hours late like 10 min
Se hospedó 1 noche en septiembre de 2023
Respuesta de mike, el 18 sept. 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one rude but you not opening the door after checkout time .

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I was comfortable there
Se hospedó 2 noches en septiembre de 2023
Respuesta de mike, el 16 sept. 2023
Thank you for staying with us .

6/10 Aceptable

Janice, Ponca City

Le gustó: Limpieza y servicio y personal
A/C not working well, it was 105 degrees, wasnt told about it. Beverage machibe n ice machibe not working
Respuesta de mike, el 7 sept. 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one complains about if you have any problem we would take care of that for you, gave us another chance to make you stay excellent once again sorry .

10/10 Excelente

Susanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in staff is very friendly and accommodating!
Se hospedó 1 noche en agosto de 2023
Respuesta de mike, el 25 ago. 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay we want to see you soon again for your future reservation. once again thank you so much for staying with us.

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de mike, el 12 ago. 2023
Thank for staying with us , we appreciate your feedback.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not as good as used to be
The breakfast options aren’t what they used to be and I asked about it and basically said there is no longer a meat option, like sausage, bacon, ham, etc. just eggs, biscuit, and gravy
Se hospedó 1 noche en junio de 2023
Respuesta de mike, el 1 jul. 2023
Thank you for staying we appreciate your feed back, we always try to make guest happy.

10/10 Excelente

Toni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff (:
Se hospedó 1 noche en junio de 2023
Respuesta de mike, el 25 jun. 2023
Thank you for staying with us we hope that you enjoyed your stay at our property. once again Thank you.

4/10 Malo

Sheri

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Room and bathroom not clean at all. Dirty mirrors, bathroom walls and floor dirty.
Se hospedó 1 noche en junio de 2023
Respuesta de mike, el 25 jun. 2023
Thank you for staying with us , we are very sorry for your inconvenience , we will address this issue to housekeeping team , once again sorry.

8/10 Bueno

Tami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room layout was great. The room was spacious.
Se hospedó 1 noche en abril de 2023
Respuesta de Abvi-MGM, el 24 abr. 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

8/10 Bueno

Nathan

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Stained sheets
Se hospedó 1 noche en abril de 2023
Respuesta de Kasey, el 21 abr. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our housekeeping team to see the issue. We strive to be better, thank you for staying with us

2/10 Terrible

Shelia

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de MGM-Ada, el 19 abr. 2023
Thank you for your feed back. We really appreciate your business.

10/10 Excelente

Betty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean but people upstairs above us was loud.
Se hospedó 1 noche en marzo de 2023
Respuesta de MGM-Ada, el 30 mar. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Kevin O., el 15 mar. 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

4/10 Malo

Cindy

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Don’t waste your money
Check in was okay. There was no fridge in the room and when I asked about it, she acted like she didn’t know but followed me in to check. Like I was lying. She went back to the front desk and we left to run to the store. When we got back I had to ask again and she said they could move us to a different room. I passed. Later that night as we were trying to sleep there was people right outside our door being loud and obnoxious. I opened the door and told them people are trying to sleep. I went back to bed and they got loud again. My room was very close to the front desk and nothing was done. The room was not clean either. Luckily we only stayed 1 night. Won’t be back.
Se hospedó 1 noche en marzo de 2023
Respuesta de Kevin O., el 13 mar. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our maintenance team to see the issue. We strive to be better, thank you for staying with us

2/10 Terrible

Andres

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay away! Bed bugs!
Do not stay here! Got a room where the bed had bed bugs. Got up around midnight itching and had boils on my arms and saw bed bugs retrieving to the side of the bed when i turned on the lights. Complained to the front desk around midnight because i woke up , guy did not know what to do. Ask if i can just get another room because was too late to look for another hotel. When we got to another room we heard noise from the old room as someone cleaning and moving stuff around.The next morning I asked for just a partial refund back. They declined and said they will just give me a discount next time. I was told i would need to show proof next time. I have bite marks all over my arms and pictures of the bugs is that proof enough?! When driving out noticed a bunch of mattresses out in the dumpster. Out of money for such an experience. Never again.
Se hospedó 1 noche en febrero de 2023
Respuesta de Kevin S. - CSR, el 25 feb. 2023
Thank you for your review and feedback, ABVI of Ada has routine pest control to ensure guest satisfaction. If any guest has an issue with their room we ask them to let Front Desk know so they can make changes and accommodate accordingly. We are reviewing this matter further and follow up with you if there are any updates. We apologize for any inconvenience during your stay and we hope to earn your business again in the future!

2/10 Terrible

Brittany

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sheets and bedding was nasty with stains, trash hadn’t been emptied, nothing was even wiped down!
Respuesta de Kevin O. , el 11 dic. 2022
Thank you for your feedback and review, we ask all guest to let Front Desk know of any issues during their stay so that they can fix the problem. We will forward your concerns to our housekeeping and ensure that our housekeeping standards are adhered to, thank you for letting us know and we hope to earn your business again!

4/10 Malo

Kristen

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room smelled musty. Latch lock in door removed. Mattress cover filthy.
Respuesta de Kevin O., el 1 dic. 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay.Sorry for the inconvenience, we ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. we had deadbolt in all rooms.We'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Ciera

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Review for improvements
The toilet didn't flush easily. I had to hold the handle for about 20-30 seconds until it flushed fully. The room was an accessible room, so I could see where this would be a problem. The room looked tidy but the bathroom was questionable. The bottom of the shower I didn't trust to walk into with my bare feet. The towels were worn out. The towel I had was ripped. Also, I was working at the desk and I looked down to a roach coming my way. I killed it and flushed it. I feel the hotel is overpriced. I have stayed in better quality hotels for cheaper. Suggestions I have are to replenish with new towels, spray the hotel regularly, and update the showers for easier cleaning. Thank you.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kevin O., el 13 nov. 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We have routine pest control sprayings in all rooms. If there is ever an issue with your room or your stay please let Front Desk know so that they may better assist you. We appreciate your stay with us and hope you will give us another chance to earn your business.

4/10 Malo

Jimmy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not for us
Sheets have stains. Trash and debris on the floors. The is a stain on the sheets. We are not sure if the cleaned the room. This is a very low end hotel, but that is no excuse for not cleaning the rooms. There is no elevator to the second floor. Not good for those of us who have difficulty climbing stairs.
Se hospedó 1 noche en octubre de 2022
Respuesta de Kevin O. - CSR, el 2 nov. 2022
Thank you for your review and feedback, we read all reviews and will talk with our housekeeping to ensure all rooms are cleaned thoroughly. If there is ever a complication during, before or after your stay please notify Front Desk so that they can make it right! We want to promote a family friendly atmosphere and we apologize for any inconvenience during your stay.

6/10 Aceptable

KIM

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Room floor was dirty and tub stained. Very noisy outside in the middle of the night. Ran out of breakfast items and did not re-stock. Cold sausage.
Se hospedó 1 noche en octubre de 2022
Respuesta de MGM-Ada, el 19 oct. 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

8/10 Bueno

BRIAN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de MGM-Ada, el 14 oct. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Bueno

Kurt

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2022
Respuesta de MGM-Ada, el 14 oct. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed
The bathroom was not clean, the bed was not comfortable there was barely any hot water and the outside lights right outside the window were on all night and made it seem like daylight in the room.
Se hospedó 1 noche en octubre de 2022
Respuesta de MGM-Ada, el 11 oct. 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

10/10 Excelente

Vicki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Kevin O., el 27 sept. 2022
Thank you for your kind review, we appreciate your stay with us and we hope you will stay with us again soon!

4/10 Malo

destinies

Viaje familiar con niños
Le gustó: Servicio y personal
Online advertisement said it had fridge, microwave and a safe, the breakfast bar is terrible, left over gravy, the sausage were still cold and the pan cake batter dispense yellow liquid only guessing it was left from the day before.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Kevin O., el 27 sept. 2022
Thank you for your review and feedback, the microwave and safe are available upon request if the room you receive does not have those items. We will address your concerns with of the breakfast with our Chef and look at ways to improve!

8/10 Bueno

Eric

Se hospedó 1 noche en septiembre de 2022
Respuesta de Kevin O. , el 19 sept. 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

10/10 Excelente

Lisa

Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Truman

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de bipin, el 28 jul. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Kevin O. - MGMT, el 17 jul. 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

4/10 Malo

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Overpriced for what you got.
The people were friendly and helpful. The room was large and had a flat screen TV. The mattress on the bed was reasonable. Free WIFI. Free parking. Mini fridge. There was a breakfast and vending machines. The breakfast was very heavy on carbs -- cereal, bread, muffins, waffles, and biscuitts. There were eggs, but they were cold. NO butter or margarine, no fruit or yogurt. There was juice. No fitness center or pool. No elevator. There was a phone in the room, but it was not connected to the front desk or any outside line.
Se hospedó 2 noches en mayo de 2022
Respuesta de Kevin O., el 14 jun. 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.