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Opiniones de Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2306 East Main Street, Albert Lea, MN

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 42 de 98 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 98 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 98 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 98 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 98 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Kyle

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Jon

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for your 5 star review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleasantly surprised by my stay at the Quality Inn and Suites in Albert Lea. The rooms were both affordable and top-notch in quality, and I was impressed by how clean everything was. But the real standout was the amazing food and impeccable service at the hotel's restaurant. If you're looking for a comfortable stay with delicious dining options, this place comes highly recommended from me.
Respuesta de General Manager, el 24 abr. 2024
Thank you Michael for taking the time to write us a great review on Expedia. Main Street Family Restaurant attached to the hotel really is fantastic. I am happy about how affordable we were and impressed in how clean the hotel was. We look forward to you staying with us many more times in the future.

10/10 Excelente

Norman

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had an issue with a room that was assigned. Staff took care of the issue immediately and reassigned the room and apologized. A little out dated but clean room and slept good.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you Norman for taking time to fill out a review of our hotel on Expedia. I am happy our staff was able to fix the issue with your first room. Our staff really do a great job in taking care of our guest and they really do care. We are happy you enjoyed your stay and we look forward to welcoming you back again when your travels bring you back to the area.

10/10 Excelente

Roberta

Le gustó: Limpieza y servicio y personal
Service very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Lori M, el 22 mar. 2024
Thank you for taking the time to rate us and let us know about our service. Please come again

8/10 Bueno

John, Cedar Rapids

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you so much for your review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

DJ

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and clean!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 28 feb. 2024
Thank you DJ for taking the time out of your day to write us a review on Expedia. I am glad you enjoyed your stay, and thank you for the compliments on how comfortable and clean the hotel was. We look forward to welcoming you back again when your travels bring you back to our area.

10/10 Excelente

Connor

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 28 feb. 2024
Thank you so much for your 10 star review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

Khalilah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 24 abr. 2024
Thank you so much for your 10 star review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

Christina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Supervisor Margaret B, el 27 oct. 2023
Thank you so much for your 10 out of 10 review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

8/10 Bueno

bobby

Viaje de negocios
No le gustó: Condiciones de la propiedad
road need works and the front is falling part
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Desk Supervisor Margaret B, el 15 sept. 2023
Thank you for the review of your stay. I am sorry to hear about the concerns you shared about our hotel. I will address these concerns with our team, and we will work to make sure we take care of the issues moving forward. Thank you for your review and feedback of your stay.

10/10 Excelente

Estrella

Viaje con mascota
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
So beautiful,clean everything excellent
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk Supervisor Margaret B, el 31 ago. 2023
Thank you so much for your 5-star review! We are so glad that you enjoyed your stay at the hotel. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

2/10 Terrible

Matt

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Totally disgusting
Se hospedó 6 noches en agosto de 2023
Respuesta de Front Desk Supervisor Margaret B, el 14 ago. 2023
Thank you, Matt, for the review of your stay. I am sorry to hear about the concerns you shared about our hotel. I will address these concerns with our team, and we will work to make sure we take care of the issues moving forward. Thank you for your review and feedback of your stay.

4/10 Malo

Joy

Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 14 ago. 2023
thank you for taking the time to leave a rating.

6/10 Aceptable

Angie

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk Supervisor Margaret B, el 7 ago. 2023
Thank you for taking the time to leave a rating.

4/10 Malo

Bob

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Supervisor Margaret B, el 7 ago. 2023
Thank you for taking the time to leave a rating.

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was the best of 3 Quality Inns that we stayed in on our trip. All of the front desk people were outstanding, just some of the Qualty Inns need some love and maintenance.
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk Supervisor Margaret B, el 1 jul. 2023
Thank you, Patricia, for taking the time to write some comments about our hotel on Expedia. I am glad you found our front desk staff to be friendly. We do everything we can to be welcoming to all our guests. We hope to get a chance to welcome you back again when your travels bring you back to the area.

8/10 Bueno

Fred, San Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for the price, convenient off the freeway, we were towing a truck and staff was very helpful with setting up a simple parking spot for us.
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk Supervisor Margaret B, el 1 jul. 2023
Thank you for your review about our property. We are delighted to you feel your stay was a great value for the dollar. Thank you for all of your kind words and we welcome you back when you come back to Albert Lea, MN!

10/10 Excelente

Sam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk Supervisor Margaret B, el 9 jun. 2023
Dear Sam thank you for the star rating we truly appreciate it.

10/10 Excelente

CHRISTINE, Lewellen

Viaje en pareja
Le gustó: Limpieza
The front desk staff was very professional and helped me get a new room when the original room had strong cigarette odor.
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk Supervisor Margaret B, el 4 jun. 2023
Thank you, Christine, for taking the time out of your day to write us a review on Expedia. I am glad we were convenient for your travels. I am glad you like the hotel and I really appreciate the compliment of the staff. We look forward to welcoming you back again when your travels bring you back to our area.

10/10 Excelente

Kim

Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk Supervisor Margaret B, el 4 jun. 2023
Thank you so much Kim for the star rating.

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We were surprised to be on second floor and while we made it work, we're both older and one of us uis disabled. We'll specify ground floor next time
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Supervisor Margaret B, el 17 abr. 2023
Thank you, Jane, for the review of your stay. I am sorry to hear about the concerns you shared about our hotel. I will address these concerns with our team, and we will work to make sure we take care of the issues moving forward. Thank you for your review and feedback of your stay.

8/10 Bueno

Marc

Le gustó: Limpieza y servicio y personal
Bathroom was small but everything in the room was clean. Nice room for the price. Parking lot looks like a battlefield, though.
Se hospedó 2 noches en marzo de 2023
Respuesta de Front Desk Supervisor Margaret B, el 16 mar. 2023
Thank you for your review about our property. We are delighted to hear you feel your stay was a great value for the dollar. We recently renovated the hotel and it is wonderful to here you were impressed. We are sorry to hear about the concerns you shared with us. Thank you for all of your kind words and we would gladly welcome you back when your travels bring you back to Albert Lea, MN!

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This motel was older but it was great at half the price of others in the area. Very clean. The bed was very comfortable. Better then the Ramada
Se hospedó 1 noche en marzo de 2023
Respuesta de Front Desk Supervisor Margaret B, el 7 mar. 2023
Thank you, Catherine, for taking the time to fill out a review of our hotel on Expedia. I am happy to read how great of a stay you had. Our staff really do a great job in taking care of our guest and they really do care. We are happy you enjoyed your stay, and we look forward to welcoming you back again when your travels bring you back to the area.

10/10 Excelente

Stephanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing staff
I will stay again. Hotel staff were very friendly.
Se hospedó 2 noches en febrero de 2023
Respuesta de Front Desk Supervisor Margaret B, el 25 feb. 2023
Thank you, Stephanie, for taking the time out of your day to write us a review on Expedia. I am glad we were convenient for your travels. I am glad you like the hotel and I really appreciate the compliment of the staff. We look forward to welcoming you back again when your travels bring you back to our area.

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is our go-to spot in southern Minnesota as it is near the freeway, main roads and many destinations. We need a quiet, clean place to stay oin our trips and this is where we always land.We do miss the pool.
Se hospedó 1 noche en febrero de 2023
Respuesta de Front Desk Supervisor Margaret B, el 5 feb. 2023
Thank you, Jane, for taking the time to write some comments about our hotel on Expedia. I am glad you found our rooms to be comfortable and quiet. We do everything we can to be welcoming to all our guests. We hope to get a chance to welcome you back again when your travels bring you back to the area.

8/10 Bueno

MARY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs up date on linens & little more selection on the breakfast
Se hospedó 1 noche en diciembre de 2022
Respuesta de Front Desk Supervisor Margaret B, el 25 dic. 2022
Thank you, Mary, for the feedback about your recent stay. I am sorry to hear the linens and breakfast were not up to your expectations, and we will be sure to do everything we can to focus on improving in those areas in the future. Thank you again for your feedback

10/10 Excelente

Thomas, Lakewood

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, very clean, pleasant staff free breakfast!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Desk Supervisor Margaret B, el 11 nov. 2022
Thank you, Thomas, for taking time to fill out a review of our hotel on Expedia. I am happy to read how great of a stay you had. Our staff really do a great job in taking care of our guest and they really do care. We are happy you enjoyed your stay, and we look forward to welcoming you back again when your travels bring you back to the area.

6/10 Aceptable

Kathleen

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2022
Respuesta de Front Desk , el 17 ago. 2022
We truly appreciate the feedback you have provided us on the hotel. We are consistently looking for opportunities to improve our building. We look forward to welcoming you back again when your travels bring you back to the area!

2/10 Terrible

eduardo, Raymond

Se hospedó 1 noche en junio de 2022
Respuesta de General Manager, el 24 abr. 2024
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. In your case it seems as though we could have done better. I'm very sorry that we did not provide a memorable experience, and I hope that you will consider us in the near future.

8/10 Bueno

Scott

Se hospedó 1 noche en junio de 2022
Respuesta de Front Desk , el 21 jun. 2022
We truly appreciate the feedback you have provided us on the hotel. We are consistently looking for opportunities to improve our building. We look forward to welcoming you back again when your travels bring you back to the area!

8/10 Bueno

Bradley

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 29 sept. 2022
Thank you for taking the time to fill out a review on Expedia. We do apologize about the concerns you had with our property. We certainly want to make sure that all of our guest can experience a comfortable stay and we are sorry that your stay was not. We will use your comments to help us fine tune our operations in hopes that future stays will be better.

10/10 Excelente

JUDITH

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Toilet did have a slow issue flushing but ok. Tv shows a number of channels on list but not available. The rest all pretty good. Thank you 😊
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 16 abr. 2022
Thank you so much for your 5 star review! We are so glad that you enjoyed your stay. We hope that we will be able to welcome you back the next time you are in the Albert Lea Area!

10/10 Excelente

RUTH, Stone Lake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly. Motel is old but clean. Breakfast was very good.
Se hospedó 1 noche en marzo de 2022
Respuesta de General Manager, el 4 abr. 2022
Thank you Ruth for taking the time to write some comments about our hotel on Expedia. I am glad you found our staff to be friendly. We do everything we can to be welcoming to all our guests. We hope to get a chance to welcome you back again when your travels bring you back to the area.

8/10 Bueno

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 28 feb. 2022
Thank you for taking the time to provide a rating on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The gentleman at the front desk was very friendly, check in/out was easy, and you can tell there has been work done to update an older property. Room was clean and there were several interesting dining options nearby that were available through delivery. Would absolutely stay here again if I'm in the area.
Se hospedó 1 noche en febrero de 2022
Respuesta de LM, el 22 feb. 2022
Thank you for the fabulous review we look forward to seeing you again.

8/10 Bueno

Peter

Le gustó: Servicio y personal y condiciones de la propiedad
Good
Se hospedó 2 noches en noviembre de 2021
Respuesta de Lori M, el 2 dic. 2021
Thank you for taking the time to review us. Please stop by again next time you come to town.

10/10 Excelente

Jennie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Lori M, el 29 nov. 2021
thank you for taking the time to review us we appreciate it.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was very clean and cozy. Felt very comfortable here. It was quiet also. Refrigerator kept stuff very cold. There were four pillows on a king size bed. Would definitely stay again.
Se hospedó 1 noche en octubre de 2021
Respuesta de LM, el 28 oct. 2021
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Bueno

Josephine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a nice stay at quality inn! Clean and quiet and staff was awesomely helpful! We'd return to this place again!
Se hospedó 1 noche en octubre de 2021
Respuesta de Lori M, el 20 oct. 2021
Thank you for taking the time to review us and the nice things you said. I will share with the staff.

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de General Manager , el 28 sept. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

Michelle, North Pole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet area, clean and comfortable room. Close to dining options. Easy access to interstate hwy.
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 10 sept. 2021
We are delighted you had a good experience at our hotel. We truly appreciate the feedback you have provided us on the hotel. We are consistently looking for opportunities to improve our building. We look forward to welcoming you back again when your travels bring you back to the area

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No problems. Disappointed that breakfast is a bag, even though attached restaurant is open. Toilet seat is wrong shape for the toilet, odd, but not serious problem.
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 10 sept. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

8/10 Bueno

Anita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was just fine. No complaints. Friendly staff. We will definitely stay there again.
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Office Supervisor, el 23 ago. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Nice and clean but a little out dated.
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 10 sept. 2021
We truly appreciate the feedback you have provided us on the hotel. We are consistently looking for opportunities to improve our building. We look forward to welcoming you back again when your travels bring you back to the area

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is close to the interstate. Clean room. Dining close by. There is a restaurant attached to the hotel. The restaurant must be good because it was full.
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Office Supervisor, el 15 ago. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Old but clean and adequate. Morning staff not particularly friendly.
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Office Supervisor, el 15 ago. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 28 sept. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice stay
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Office Supervisor, el 8 ago. 2021
Thank you for taking the time to provide feedback on your recent stay. The feedback is very important to us as we strive to always provide a positive experience. We hope that we will be able to welcome you back the next time you are in the Albert Lea area!

8/10 Bueno

Shawn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 7 mar. 2022
Thank you for taking the time to complete a star review on our hotel. We appreciate your feedback. We use this information to continually improve our services.