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Opiniones de Americas Best Value Inn Amarillo Airport

2 out of 5
Americas Best Value Inn Amarillo Airport
3930 I-40 East, Amarillo, TX

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 78 de 407 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 407 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 407 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 407 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 112 de 407 opiniones" "

5.6/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Vicente

G
Se hospedó 1 noche en mayo de 2024
Respuesta de America's Best Value Inn, el 7 may. 2024
Thank you for your review, We greatly appreciate your business and if your travels bring you back through the area you stop by again

2/10 Terrible

Jorge Moises

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was very dirty and there were many homeless people.
Se hospedó 1 noche en abril de 2024
Respuesta de America's Best Value Inn, el 9 abr. 2024
Thank you for your review, we greatly appreciate your business, we have forwarded your complaint to the management team, We are sorry that your stay wasn't a 5/5

2/10 Terrible

Edwin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mal olor en la habitacion
Se hospedó 1 noche en marzo de 2023
Respuesta de ABVI, el 8 mar. 2023
Hola Edwin,Lamentamos que no haya tenido una excelente estadía con nosotros. Queremos que nos dé otra oportunidad y si no está satisfecho con la habitación en la que se encuentra, háganoslo saber de inmediato para que podamos acomodarlo mejor.

10/10 Excelente

Joel

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 27 mar. 2023
Thank you for staying at America's Best Value Inn Amarillo Airport. We greatly appreciate your business and hope if your travels bring you back through the area you stop by

4/10 Malo

Rafael B

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2021
Respuesta de ABVI Staff, el 19 jul. 2021
Thank you for your stay.

6/10 Aceptable

Henry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de ABVI staff, el 8 mar. 2021
Thank you for staying with us.

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La compresora de la calefaccion en malas condiciones.la programavion de tv no tenia guia..
Se hospedó 1 noche en diciembre de 2018
Respuesta de ap, el 7 ene. 2019
Thank you for your stay we hope to see you again soon.

4/10 Malo

Servando Alfredo

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Olor muy desagradable
La habitación tenía un olor muy desagradable fue casi imposible dormir el hotel en general no está limpio y esta descuidado
Se hospedó 1 noche en octubre de 2017
Respuesta de Cody, el 28 may. 2018
¡Sentimos mucho no haber cumplido con sus expectativas! ¡Hemos cambiado mucho esta propiedad desde su última estadía y nos honraría si nos diera otra oportunidad! ¡Muchas gracias por tu retroalimentación! ~ABVI

8/10 Bueno

ADAN HUSSEIN

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel económico
Buena opción para pasar una noche barato, cercano al aeropuerto
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, AP

2/10 Terrible

Naomi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I won’t recommend this place
Se hospedó 3 noches en mayo de 2024
Respuesta de America's Best Value Inn, el 10 may. 2024
We are sad to hear that after you stayed at the property during your entire stay and tried to get your room for free by complaining about issues that you didn't even notify the front desk about. After further review we are sorry about the burn mark in the comforter but what you called blood stain was not a blood stain also you abandoning one of your pets when you checked out.

4/10 Malo

Ruth

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very run down
Se hospedó 1 noche en abril de 2024
Respuesta de America's Best Value Inn, el 29 abr. 2024
Thank you for your review, we have forwarded your complaint to the management team

10/10 Excelente

Harmony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de America's Best Value Inn, el 11 abr. 2024
Thank you for your kind review, We greatly appreciate your business and hope if your travels bring you back through you stop by again

2/10 Terrible

candelaria

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff is extremely rude. i travel for work & i’ve stayed in americas best value inns all over america. this is by far the dirtiest, the staff is the rudest. spend the couple extra dollars to go literally anywhere else. their sinks leak & they have BUGS. not to mention all the people on drugs that live here. cops are here every night. i do not recommend!!
Se hospedó 1 noche en abril de 2024
Respuesta de America's Best Value Inn, el 4 abr. 2024
Thank you for staying with us. We are sorry to hear about your stay. We will look into your comments regarding staff. I wish you would have contacted the front office so that we could address some of the issues that you had. We have on record that you stayed in the room from March 14th and continued to book your room up until April 3 when you checked out.... We also had several complaints from other guests about dog feces around property that was located around your room. Also, regarding your comment about the people that live/stay here; you failed to mention that one of those people staying here was your mom who we had to remove off the property due to non-payment which is why I think this review was left in very poor taste. We hope you do what is morally right and remove this factually incorrect review.

2/10 Terrible

Patrycja

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de America's Best Value Inn, el 19 mar. 2024
Thank you for your review, Wish that you had put the reason why you left us at 1/5 on score so we can improve. We hope your travels have been well

4/10 Malo

Kim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de America's Best Value Inn, el 18 mar. 2024
Thank you for your review, We wish you had put a reason behind the 2/5 so we can work on getting better. Hope your travels bring you back through the area

8/10 Bueno

Alison

Viaje en pareja
It was good cheap place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de America's Best Value Inn Front Desk, el 13 mar. 2024
Thank you for your kind review, We greatly appreciate your business and if your travels bring you back through the area you stop by

6/10 Aceptable

Kristi

No le gustó: Servicio y personal y condiciones de la propiedad
My bathroom had hair all over the floor and shower. Also would it cost to much to put a box of Kleenex in every room?
Se hospedó 2 noches en febrero de 2024
Respuesta de America's Best Value Inn Front Desk, el 13 mar. 2024
Thank you for bringing this to our attention, we greatly appreciate your business. We have forwarded this to management of the housekeeping dept.

2/10 Terrible

LaAsia

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Room I got the heater didn’t work and the sheets on the bed was not changed it had urine on them I really would like a refund
Se hospedó 2 noches en febrero de 2024
Respuesta de America's Best Value Inn, el 10 feb. 2024
Thank you for your review, we are sorry that the heater not working and the sheets being stained in Urine, We did move you to a different room so there will be no refund on our end.

10/10 Excelente

Helen

Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 31 ene. 2024
Dear Helen,It was great to have you staying with us at Americas Best Value Inn Amarillo Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Aceptable

Zwe

Se hospedó 1 noche en diciembre de 2023
Respuesta de America's Best Value Inn, el 3 ene. 2024
Thank you for your review, We are sorry that your stay was not a 5/5. We hope your holidays were great and if your travels bring you back through the area you stop by and see us

10/10 Excelente

Destinee

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
It was an ok stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de America's Best Value Inn, el 28 nov. 2023
Thank you for your kind review, We greatly appreciate your business and if your travels bring you back through the area please stop by

2/10 Terrible

Helen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night only stay !
This hotel is not what it appears to be online. The only accurate item was the walk in shower. This whole place need to be replaced inside and out. Room look to be clean once you first step in , but with further investigation, you will see all the roaches come out like crazy ! Then for some reason flys where in my room even though i never had door open enough for them to come in. Convenient, yes , but for a long stay. NEVER AGAIN !
Se hospedó 3 noches en noviembre de 2023
Respuesta de America's Best Value Inn, el 18 nov. 2023
Thank you for your review, We are truly sorry that your stay was not a 10/10. You could have contacted the front office and we would have been gladly to move you rooms.

10/10 Excelente

Mary

Le gustó: Limpieza y servicio y personal
It was fine for one night it just needs updating
Se hospedó 1 noche en septiembre de 2023
Respuesta de America's Best Value Inn, el 3 oct. 2023
Thank you for staying with us at America's Best Value Inn. We have forwarded your suggestion to management. If your travels bring you back through the area stop by

2/10 Terrible

Whitney

Se hospedó 1 noche en septiembre de 2023
Respuesta de America's Best Value Inn, el 3 oct. 2023
Thank you for your review, We are sorry that your stay wasnt a 5/5. We wish you would have put the reason behind your scoring so we can work on getting better

6/10 Aceptable

Jatinder

Se hospedó 3 noches en septiembre de 2023
Respuesta de America's Best Value Inn, el 29 sept. 2023
Thank you Jatinder for staying with us at America's Best Value Inn. We greatly appreciate your business

2/10 Terrible

Anthony

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de America's Best Value Inn, el 31 ago. 2023
Thank you for your review, we are sorry your stay wasnt a 10/10. If you would have put a reason behind the rating we could have made sure we handled any issues

10/10 Excelente

Lil

Se hospedó 1 noche en agosto de 2023
Respuesta de America's Best Value Inn, el 2 sept. 2023
Thank you for your kind review, we greatly appreciate your business and hope if your travels bring you back through the area you stop by again

10/10 Excelente

Jorge

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay overall clean and safe place
Se hospedó 1 noche en agosto de 2023
Respuesta de America's Best Value Inn, el 12 ago. 2023
Thank you for your kind review, we greatly appreciate your business and if your travels bring you back through the area you stop by

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service
Front clerk was polite, kind, and very helpful. The room was great. Had a good nights sleep.
Se hospedó 1 noche en agosto de 2023
Respuesta de America's Best Value Inn , el 7 ago. 2023
Thanks for the kind review, we greatly appreciate your business and hope if your travels bring you back through the area you stop by

4/10 Malo

Eric, Pflugerville

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Definitely an old ran down, not maintained property. Looks and feels exactly like a hooker for the hour type of place. After 12 hrs on the road, this is a cheap place for a quick night sleep but DEFINITELY wouldn't stay here longer than that. This place is in need of serious updating and repair, not to mention the shady questionable environment around seems unsafe of unsavory characters. The office staff are nice but thats literally all this place has going for it. I surely wouldn't bring little kids here. The room was bare, old, basic, shower stall too too small. Overall, for the one night price, it was doable. But beyond that, I'd go somewhere else.
Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 1 ago. 2023
Thank you for staying with us at America's Best Value Inn, We are sorry that your stay was not a 5 out of 5. We have forwarded your complaints to management. Thanks again for staying with us

6/10 Aceptable

Karla

Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn, el 22 jul. 2023
Thank you for your kind review, we greatly appreciate your business and hope if your travels bring you through please stop by

2/10 Terrible

Christina

Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn, el 18 jul. 2023
Thank you for your review, We are sad to see that your stay wasnt a 10/10

10/10 Excelente

Saw

Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn, el 18 jul. 2023
Thank you for your review, We are glad to see that your stay was a 10/10.

8/10 Bueno

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent place to stay for the price. Front desk guy was nice. If you’re looking just to sleep, this is the place. AC was extremely cold.
Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn, el 11 jul. 2023
Thanks for your kind review, we greatly appreciate your business and hope if your travels bring you back through the area you stop by

10/10 Excelente

Cavis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My favorite go to
Se hospedó 1 noche en julio de 2023
Respuesta de America's Best Value Inn, el 4 jul. 2023
Thank for the kind review, we greatly appreciate your business

10/10 Excelente

Cavis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is amazing. Always above and beyond.
Se hospedó 1 noche en junio de 2023
Respuesta de America's Best Value Inn, el 1 jul. 2023
Thank you for your kind review, We greatly appreciate your business and if your travels bring you back through the area please stop by

10/10 Excelente

Cavis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is awesome
Se hospedó 3 noches en junio de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 29 jun. 2023
Thank you for your kind review, we greatly appreciate it and if your travels bring you back through the area stop by

10/10 Excelente

Cavis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great customer service
Se hospedó 2 noches en junio de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 26 jun. 2023
Thank you for your kind review, we greatly appreciate your business and if your travels bring you back through our area stop by

10/10 Excelente

Cavis

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 23 jun. 2023
Thank you for your 5 star review, we greatly appreciate your business and if your travels bring you back through the area stop by again

8/10 Bueno

Brady

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de America's Best Value Inn, el 20 jun. 2023
Thank you for your review, we greatly appreciate it and hope if your travels bring you through the area you stop by again

10/10 Excelente

Ricardo

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
Se hospedó 1 noche en junio de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 16 jun. 2023
Thank you for your kind review, we greatly appreciate your business and if your travels bring you back through our area you stop by again.

2/10 Terrible

Ro

Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 24 jun. 2023
Thank you for your review, I am sorry that your stay wasnt a 5 out of 5. Since you didn't let us know what the issues were during your stay we can't work to get better.

4/10 Malo

Scott

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
If you are on a VERY low budget this is youd place. I traveled with dpousr, dog snd cat. Im sorry just because I have animals doesnt mean I have to sleep in a dog pin. When the A/c kicked in it made the smell worse. Im not totally blaming motel. Shame on other people for not potty training your animals . I will suggest for hotel to invest in a product called Alive. It kills the urine smell where other animals wont mark their territory. I had to use the sheet as a face mask as I slept. The picture on Expedia did not match what I saw in person. Not even the landscaping. I will no longer trust Expedia on booking hotels.
Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn, el 1 jun. 2023
Thank you for your review, We are truly sorry that your stay was not up to your standards. We have forward your complaints to the management team and will work to get better. Thanks again for staying with us

6/10 Aceptable

Karen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
The staff member at the reception desk was helpful, friendly and kind. The room was clean and comfortable. The grounds were improved from our last visit. There was less trash and less dog droppings.
Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn, el 28 may. 2023
Thank you for staying with us at America's Best Value Inn. We greatly appreciate your business and area glad to see that we have improved since your last visit. We strive to make sure customers are taken care of.

10/10 Excelente

Alex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean facilities. Smelled a little stuffy but we turned on the a/c and it felt much better after. The mini fridge re-froze our ice, which is more than can be expected from most mini refrigerators. Building looks old but some stuff looks redone and its clean. Would stay here again. :)
Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn, el 27 may. 2023
Thank you for staying with us at America's Best Value inn. We greatly appreciate your business and hope if your travels bring you back through our area you stop by

2/10 Terrible

Ro

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were still dirty old food still in the fridge
Respuesta de America's Best Value Inn , el 4 jun. 2023
We are truly sorry that happened during your stay, did you notify that front desk in regards to this we would have gladly moved you to a different room with no issues.

6/10 Aceptable

Jessica

Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn, el 6 jun. 2023
Thank you for your review, we greatly appreciate your business. If your travels bring you back through the area please stop by

10/10 Excelente

Karen

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
Room is clean and bed’s comfortable. Shower head in our room (106) drips onto the floor creating a possible slip hazard, helps to aim it to the back of shower. The grounds are unkempt with occasional piles of dog poop. Staff members are friendly and helpful.
Se hospedó 1 noche en mayo de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 15 may. 2023
Thank you for you review, we greatly appreciate guests like yourself. We have passed on your complaints in regards to shower head and the grounds being unkempt.

8/10 Bueno

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Retired vet
For 44$ a night it’s worth the money and the morning take along grab bag is a good idea, it just needs juice choices to elevate the idea. …. Staff was very helpful and full of kindness …. I can say yes stay here when money is your main issue… it’s a good bed to sleep on.
Se hospedó 2 noches en mayo de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 15 may. 2023
Thank you for your kind review, we greatly appreciate your business and hope if your travels bring you back through the area you stop by. We have also notified management in regards to your suggestions

10/10 Excelente

Sara

Se hospedó 1 noche en abril de 2023
Respuesta de America's Best Value Inn Amarillo Airport, el 22 abr. 2023
Thank you for your kind review, we greatly appreciate your business and hope if your travels bring you back through the area you stop by. RR