Suite, 1 cama King size, para fumadores (Jacuzzi) | Baño | Tina con regadera, tina profunda, amenidades de baño gratuitas, toallas

Opiniones de Americas Best Value Inn & Suites Arkadelphia

2 out of 5
Americas Best Value Inn & Suites Arkadelphia
141 Valley St, Arkadelphia, AR

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 123 de 422 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 118 de 422 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 104 de 422 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 422 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 39 de 422 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yudith

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel muy descuidado me cobraron más de lo que venía en la aplicación, no servía su terminal y tuve que sacar efectivo de su cajero con los respectivos cargos, nada pero nada recomendable, el internet nunca funciono, todo muy sucio…
Se hospedó 1 noche en mayo de 2024
Respuesta de CS, el 19 may. 2024
Thank you for taking time to share your experience with us, we appreciate your feedback and will pass your comments on to the proper department to have this room inspected. We hope to have the chance to welcome you back in the future.

6/10 Aceptable

Manuel

Se hospedó 1 noche en diciembre de 2022
Respuesta de CS, el 24 dic. 2022
Thank you for staying with us. We appreciate your business.

8/10 Bueno

Marcelo

Viaje familiar
Le gustó: Condiciones de la propiedad
El hotel esta decente
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Seguridad
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

liliana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de CS, el 19 oct. 2020
Dear Liliana, Thank you for taking a few minutes to share your experience with us. It gives us great pleasure to know that we provided a service you expected. Should your future plans bring you back to Arkadelphia, we would love to have you stay with us again!

8/10 Bueno

Matthew

Viaje de negocios
Le gustó: Servicio y personal
The place for my need, a clean comfortable bed and a shower. Bathroom could have been in better shape, but the water pressure was excellent. If you are looking at a place like this, you know what to expect.
Se hospedó 1 noche en mayo de 2024
Respuesta de CS, el 19 may. 2024
Matthew, it's great to hear you had a pleasant stay at the America’s Best Value Inn & Suites Arkadelphia. We're pleased our team members hard work is appreciated. Thank you for your recommendation, and we look forward to hosting you again when you're back in town.

10/10 Excelente

Donna

Viaje de negocios
Le gustó: Servicios
Easy, convenient
Se hospedó 1 noche en mayo de 2024
Respuesta de CS, el 6 may. 2024
Donna, Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at America’s Best Value Inn & Suites in Arkadelphia. Have a great day!

8/10 Bueno

Benjamin

Viaje familiar
Le gustó: Servicio y personal
Nice staff, older property, not very clean under beds, mirrors, and such
Se hospedó 1 noche en abril de 2024
Respuesta de CS, el 6 may. 2024
Benjamin, Thanks for the rating! Your feedback is very important for us. We can't wait to see you again soon for another amazing experience at America’s Best Value Inn & Suites in Arkadelphia. Have a great day!

6/10 Aceptable

Raul

Se hospedó 1 noche en abril de 2024
Respuesta de CS, el 4 may. 2024
Raul thank for staying with Americas Best Value Inn & Suites Arkadelphia. We appreciate your business.

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice thanks
Se hospedó 1 noche en abril de 2024
Respuesta de CS, el 5 abr. 2024
Andrea, it's wonderful to know that you had a spectacular experience at America’s Best Value Inn & Suites in Arkadelphia. We will certainly pass along your appreciation to our team. We cherish your delightful comments and look forward to welcoming you back on future visits.

4/10 Malo

Renee

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room stunk had to spray room with air freshener! Very old and out dated. Had tape on wall to hold the base board down. Will not stay again! Not worth what they charged.
Se hospedó 1 noche en febrero de 2024
Respuesta de CS, el 10 mar. 2024
Greetings Renee, it's disheartening to hear that your experience did not meet your expectations, and we regret the discomfort you've highlighted. constructive comments like yours help guide these enhancements. We hope for another opportunity to enhance your perception of the accommodations in this locale.

8/10 Bueno

Darren

Viaje de negocios, Viaje familiar con niños
Close to interstate
Se hospedó 1 noche en enero de 2024
Respuesta de CS, el 14 feb. 2024
We appreciate your business. Hope to see you soon on your next visit to Arkadelphia.

2/10 Terrible

Hannah

No le gustó: Limpieza y condiciones de la propiedad
I was placed in the back. Very dark and creepy back there with men going in and out of their rooms. I get to my room after dragging my suitcases up the stairs. The key didn’t even work. I go to the front desk. He moved me to the front. Said he was doing me a favor because the room he was giving me was ($14.00) more. Funny thing is. When we got to the room the window was open. Me and my fiancé tried to shut it. It wouldn’t shut. The clerk wouldn’t refund. So I left and went to the Hamptons. NOTE TO SELF AND EVERYONE ELSE. **** JUST STAY AT THE HAMPTONS!!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de CS, el 9 ene. 2024
Hannah thanks for your review. Our front desk clerk mentioned that you reserved an Economy Smoking room which was on the other side by the truck parking. Only Non smoking room left was a Deluxe King. On your next visit, please call us directly so we can book a room of your choice.

6/10 Aceptable

Tammy

Se hospedó 1 noche en noviembre de 2023
Respuesta de CS, el 21 nov. 2023
Thank you Tammy for your review. We appreciate your business.

8/10 Bueno

Dara

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de CS, el 7 nov. 2023
Dara Thank you for the review. We appreciate your business.

8/10 Bueno

Tibor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The furnishings are bit old and worn, but convenient location
Se hospedó 1 noche en octubre de 2023
Respuesta de CS, el 3 nov. 2023
Thank you for writing a review. We appreciate your business.

6/10 Aceptable

Stuart

Viaje familiar
Le gustó: Limpieza y servicio y personal
We were grateful for the opportunity to rest, however, the room was basically old and needs to be updated. Attempts at repairs/remodeling were poor for room 106. I did not see any bugs at all and the room and bedding seemed clean but very worn. Had plenty of hot water. The tub, controls, and shower head were great. Bathroom and sink areas had ceiling tiles that were in poor condition. Bathroom tile work was rough. Wall work was not done well. Breakfast (continental) was not enticing. For me, I hope for better at a $76 rate tax. The appliances worked well. The mattress was okay but a little on the firm side (personal preference). The host at the desk was very nice. I did not make any requests of the staff, so, nothing to add. McDonalds right next door. Walmart and other restaurants 5 miles away. Very close to the interstate. Check in and out went smoothly. Though everything worked well, I would have to say I was dissappointed in the condition of the room for the money they charged. Thank you.
Se hospedó 1 noche en octubre de 2023
Respuesta de CS, el 3 nov. 2023
Stuart thank you for writing a review. We take your feedback very seriously. We thank you for staying with us. We appreciate your business.

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza y servicio y personal
Weekend getaway
Overall it was a good stay. The room was clean, could stand to be updated, but it was suitable. Was close to Betty's Big Country Dance Hall which was where we were going. Plenty of places to eat all around.
Se hospedó 1 noche en octubre de 2023
Respuesta de CS, el 15 oct. 2023
Thank you for staying with Americas Best Value Inn - Arkadelphia. We appreciate your business.

10/10 Excelente

Riley

Se hospedó 1 noche en septiembre de 2023
Respuesta de CS, el 7 nov. 2023
Riley thank for staying with America’s Best Value Inn Arkadelphia. We appreciate your business.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
OK but old
Older property needing attention on several fronts. The staff were friendly and helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de CS, el 23 sept. 2023
Thank you for staying with America’s Best Value Inn & Suites. We appreciate your business.

8/10 Bueno

Patrick

Se hospedó 2 noches en septiembre de 2023
Respuesta de CS, el 7 nov. 2023
Patrick thank you for writing a review of your stay. Hope to see you soon on your next visit to Arkadelphia.

10/10 Excelente

Kaitlin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good beds.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de CS, el 6 jul. 2023
Debra thank you for your review. We appreciate your business. Hope to see you soon on your next visit to Arkadelphia.

6/10 Aceptable

COLTON

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The front desk personnel was helpful and nice. We only stayed 1 night and got in around 11p, but the place seemed to be relatively quiet. There were a few hot items for breakfast, oatmeal, biscuits, and gravy with a couple of not-warm options like cereal. While the rooms and property were clean, the property is older and needs some aesthetic attention. There were many scratches and/or white paint on the laminate floor in the room. The tub had some mildew areas on it. Some of the sheetrock needed to be repaired. The place had a small pool and was located next to a McDonalds and was around a few other hotels. The reason we stayed at this hotel was because it appeared to the best option of the only 3 hotels in that town that allowed pets. Given the choice again, I'd probably pick another town to find a hotel that was more updated or newer. This seemed like a property where a lot of transient workers probably just come to lay their head down for the night.
Se hospedó 1 noche en junio de 2023
Respuesta de cs, el 4 jul. 2023
Thank you for the review. We have forwarded your review to the appropriate dept. Thank you for staying with America's Best Value Inn Arkadelphia.

4/10 Malo

DANIEL, Jasper

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room we had was gross: it smelled so bad. The flooring was all warped. The very bright fluorescent bedside lights made reading impossible. I had to use my phone flashlight to read. The desk clerk was very negative toward service dogs, stating that most people with them are not genuine service dogs and that people try to claim they are so they dont have to pay the fee for them. Would never stay here again. We didn’t even sleep in the bed, opting to sleep on top of the covers
Se hospedó 1 noche en junio de 2023
Respuesta de CS, el 28 jun. 2023
Thank you for letting us know about your stay. Next time please let us know if you have any issues in the room so we can address it right away.

2/10 Terrible

Darin

Se hospedó 1 noche en junio de 2023
Respuesta de CS, el 14 jun. 2023
Thank you for your feedback of your recent stay. I am sorry to hear we were unable to fully satisfy your expectations during your stay. I would love the opportunity to review your stay with you and invite you to reach out to the hotel directly to clarify any areas of concerns you may have.

6/10 Aceptable

Amit

Viaje familiar
No le gustó: Comodidad de las habitaciones
You get what you pay
Se hospedó 2 noches en mayo de 2023
Respuesta de CS, el 30 may. 2023
Thank you for staying with America’s Bedt Value Inn.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de CS, el 29 may. 2023
Thank you for staying with America’s Best Value Inn & Suites Arkadelphia.

6/10 Aceptable

Robin

Le gustó: Servicio y personal
Highway stop
The room was in OK condition, clean etc. Needed repainting and was a bit on the shabby side. Breakfast was there, but was decidedly un-impressive. Overall, about what I'd expect if it was one of the "Motel ##" type places. Fine for getting a nights sleep and a shower.
Se hospedó 1 noche en mayo de 2023
Respuesta de CS, el 23 may. 2023
Thank you for your review. Your feedback is much appreciated. Thank you.

2/10 Terrible

David

Se hospedó 1 noche en mayo de 2023
Respuesta de CS, el 14 jun. 2023
Thank you for your feedback regarding your recent stay. I am sorry to hear we were unable to fully satisfy your expectations during your stay. I would love the opportunity to review your stay with you and invite you to reach out to the hotel directly to clarify any areas of concerns you may have.

10/10 Excelente

sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very good
Se hospedó 2 noches en mayo de 2023
Respuesta de CS, el 29 may. 2023
Sandra thank you for the review. We appreciate your business.

10/10 Excelente

Marci

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff
Se hospedó 1 noche en mayo de 2023
Respuesta de CS, el 29 may. 2023
Marci thank you for the five star review. We appreciate your business.

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Keep on moving past this hotel
Stay clear of this place. We got 2 rooms. One room was overcome with cigarette smoke and many flies in the room. The other room was in between people that live there, and were bbqing out side late at night. Along with people upstairs vacuuming a bar floor at 2am and pounding on the floor. The itchy feeling all parties in different rooms had had us go get another hotel to bathe in. Surprised it hadn't been shut down.
Se hospedó 1 noche en mayo de 2023
Respuesta de CS, el 9 may. 2023
All guests love our rooms but we certainly fell short of your expectations. You had reserved a smoking room. We don’t allow guest to stay permanently, but out of town construction crew are welcomed. We will investigate the concerns you had. Hope you had stopped by at the office and could have help.

6/10 Aceptable

Roger

Le gustó: Servicio y personal
Ok,
Se hospedó 1 noche en abril de 2023
Respuesta de CS, el 4 may. 2023
Thank you for staying with America’s Best Value Inn - Arkadelphia.

4/10 Malo

Danny

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Looked nothing like the pictures online. Bed was rock hard, water didn’t get hot, and the room stunk so bad we woke up with headaches.
Se hospedó 4 noches en abril de 2023
Respuesta de CS, el 22 abr. 2023
Danny thank you for writing a review. We were out of non smoking room. Since you reserved a smoking room, those rooms do have a some smoke smell. Other than that if anything is not right, please let us know. we like to make it an enjoyable stay for our guest. Hope to see you soon on your next visit.

8/10 Bueno

Tanvria

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall nice place to stay. Breakfast was basic but decent. I would stay again
Respuesta de cs, el 9 jun. 2023
Thank you for staying with us.

8/10 Bueno

HORACE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
More bang for your buck
It was a better stay than i expected. Upon confirming my stay there, the gentleman, Paul was very nice and made sure I was set. The staff was very courteous as well. For the price, I thought it was great.
Se hospedó 3 noches en abril de 2023
Respuesta de cs, el 9 jun. 2023
We appreciate you noticing the hard work of our team members. We will surely share your comments with them. We appreciate your business.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice clean room at a fair price. Food available at the exit. Kevin was helpful at check in. I’m
Se hospedó 1 noche en febrero de 2023
Respuesta de CS, el 6 mar. 2023
Thank you for your nice comment. Your feedback boosts our confidence in teamwork. We appreciate your business.

10/10 Excelente

Andres

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and very clean
Se hospedó 2 noches en febrero de 2023
Respuesta de CS, el 6 feb. 2023
Andres thank you for writing a review. Our staff will be pleased to know that you have appreciated their hard work. Hope to see you soon on your next visit to Arkadelphia.

6/10 Aceptable

Ashley

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de CS, el 18 ene. 2023
Thank for staying with America’s Best Value Inn & Suites- Arkadelphia.

8/10 Bueno

David

Viaje en grupo
Le gustó: Limpieza y servicio y personal
I did not like the "Fee" we had to pay for a service animal traveling with us.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

deborah

Le gustó: Servicio y personal y servicios
The staff was very helpful and willing to go an extra mile to make my stay affordable and comfortable! Thank you!
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Price

Viaje familiar
Le gustó: Limpieza y servicio y personal
Updated but could use work
Updated but still needs some work. No carpet, great for allergies.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would highly recommend for a no frills overnight stay. Excellent location close to plenty of great places to eat and several places with lower gas prices.
Se hospedó 1 noche en noviembre de 2022
Respuesta de CS, el 4 nov. 2022
Dear David, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable overall. Our team works hard to provide a pleasant stay and experience. We thank you for your patronage and hope to be your hotel of choice in the area.

8/10 Bueno

Catherine

Viaje solo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 1 noche en octubre de 2022
Respuesta de CS, el 25 oct. 2022
Thank you for the review. It means a lot to our crew memebers.

8/10 Bueno

Yvonne L

Viaje en pareja
Le gustó: Limpieza y servicio y personal
People were very friendly, easy to work with when a problem occurred in our room. Would have like the breakfast to be a little better and a currrent day newspaper.
Se hospedó 1 noche en octubre de 2022
Respuesta de CS, el 25 oct. 2022
We will surely appreciate for noticing the hard work of our team members. We appreciate your business.

10/10 Excelente

chad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

TODD, Hayti

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When checking in, the staff member that checked me in was very polite and nice. The hotel was an older building, but had been remodeled. It was clean, nice and comfortable. The only thing that I would have preferred to have, but didn't was shampoo in the bathroom.
Se hospedó 1 noche en septiembre de 2022
Respuesta de CS, el 11 oct. 2022
We appreciate your review. Hope to see you soon.