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Opiniones de Studio 6 Suites Norcross, GA

2 out of 5
Studio 6 Suites Norcross, GA
6650 Bay Circle, Norcross, GA

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 7 de 68 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 68 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 68 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 68 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 68 opiniones" "

5.6/10

Limpieza

6.0/10

Servicio y personal

3.6/10

Servicios

5.2/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en diciembre de 2019
Respuesta de Cheshta, el 5 dic. 2019
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El dìa que llegue me dieron una habitaciòn que no estaba habilitada. Luego varios dias de mi estancia no hicieron limpieza en mi habitaciòn. y para colmo habiendo pagado por adelantado uno de los dìas encontrè todas mis cosas en la recepciòn.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Cheshta, el 7 dic. 2019
Hola, Le pedimos disculpas por saber que su experiencia con nosotros no ha sido agradable y definitivamente trabajaremos en sus comentarios, a fin de garantizar que los problemas relacionados sean cuidadosamente monitoreados y eliminados en su máxima extensión. Saludos, Cheshta

2/10 Terrible

Raitza, Norcross

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las imágenes fueron un engaño total. Establecimiento súper sucio, asqueroso y antihigiénico. Mal servicio y no estaba todo instalado a la hora de hacer nuestro check in. Luego de que nos pidieran tiempo para arreglar la habitación.
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Mejorar la atención en recepción, activar piscina
La verdad el hotel está muy descuidado, desde la recepción sientes deficiencia en el servicio, la piscina inoperativa, fuerte olor a cigarrillo en pasillos
Se hospedó 4 noches en septiembre de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza
el aire acondicionado obsoleto y deficiente, la habitacion sin luz y limpieza cero, camine con calcetines y enseguida se me pusieron negros, el olor ambiental no era fresco yo podria pensar que no lo limpiaron o medio lo hicieron.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Cheshta, el 5 oct. 2019
Algo como esto no debería haber sucedido, GuestName! Nos disculpamos mucho al escuchar este tipo de problemas, sin embargo, esto se ha destacado en nuestro equipo para tomar las medidas necesarias para que dichos problemas no se repitan. Saludos, Cheshta...

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Cheshta, el 5 sept. 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Cheshta

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

LaToya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Cheshta, el 11 ene. 2020
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta

6/10 Aceptable

LaToya

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2019
Respuesta de Cheshta, el 7 dic. 2019
Hi, Latoya! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

8/10 Bueno

Yesenia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a very nice spent my week at this Hotel excellent services very clean area and nice price!
Se hospedó 3 noches en noviembre de 2019
Respuesta de Cheshta, el 5 dic. 2019
Thanks for such a lovely review, Yesenia! We will strive to keep up with your expectations always. Regards, Cheshta

8/10 Bueno

Ruben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2019
Respuesta de Cheshta, el 5 dic. 2019
Thanks for the positive rating, Ruben! Hope to host you soon :) Regards, Cheshta

10/10 Excelente

Angela, Montgomery

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never stayed ask for a refund and refused. Thanks.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Cheshta, el 3 dic. 2019
We truly regret the distress caused, Angela! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta

2/10 Terrible

Sul

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was roaches everywhere. Staff was abusing and rude to customers. No one was present at front desk for 4-5 hours and also locked out my room and grab all my stuff out of the room even when i was not suppose to check out two days later. Hotel staff misplaced or stole my watch.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Cheshta, el 2 dic. 2019
We truly regret the distress caused, Sul! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta

8/10 Bueno

Vijay

Viaje de negocios
Se hospedó 1 noche en noviembre de 2019
Respuesta de Cheshta, el 30 nov. 2019
Thanks for the positive rating, Vijay! Hope to host you soon :) Regards, Cheshta

6/10 Aceptable

Cliente verificado

Viaje de negocios
The property is close to main roads so there is access to a lot of business and reastaurants. There is some upgrading being done on the rooms.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Cheshta, el 30 nov. 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Tried to charge me 100 dollar cash deposit after i paid on line through expedia. Nothing said initially about a cash deposit until after it was taken off my card. Tha man tried to tell me that every hotel in the states charges 100 cash depost. Wrong
Se hospedó 1 noche en noviembre de 2019
Respuesta de Cheshta, el 29 nov. 2019
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje de negocios
Do NOT BOOK HERE. I called at 4 pm the same to inform that I will arrive 2 am where the agent told me that they secured me a room. When I arrived I was told that the hotel is sold out and I have to call a number they gave to find another place. I called and after multiple holds they told that we don’t have anything available!!!!!!
Se hospedó 2 noches en noviembre de 2019
Respuesta de Cheshta, el 29 nov. 2019
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2019
Respuesta de Cheshta, el 18 nov. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

2/10 Terrible

Prentice, Ellenwood

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I went to hotel to check in and was told there was no room for me. Someone should have called and told something. I had a late check in at 10. So I had to find another hotel to stay an 11pm. I don't think I'll be using your hotel again for lack of communication
Se hospedó 2 noches en noviembre de 2019
Respuesta de Cheshta, el 18 nov. 2019
Something like this should not have happened, Prentice! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje familiar
Hotel sold my room we went to relocation team with orbitz and they did amazing getting us into a new room and taking care of it but this hotel still charged my card
Se hospedó 2 noches en noviembre de 2019
Respuesta de Edward, el 18 nov. 2019
Hey! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Edward

2/10 Terrible

Emily, Norcross

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
HORRIBLE. ROACHES LITERALLY EVERYWHERE. In bed, in microwave, in fridge ALL OVER . This is not worth it be careful and a lot of people live at hotel . Kids running through hallway and trash in Hallway . Do not waste your money
Se hospedó 1 noche en noviembre de 2019
Respuesta de Edward, el 6 nov. 2019
Hi, Emily! We’re deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we’re peculiar about and can’t compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we’ll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Edward

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Property is close to major roads. The property owners are in the process of upgrading rooms.
Se hospedó 4 noches en octubre de 2019
Respuesta de Edward, el 7 nov. 2019
Hi! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Edward

6/10 Aceptable

Cliente verificado

Viaje de negocios
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 1 nov. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

8/10 Bueno

Marcus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Cheshta, el 31 oct. 2019
Thanks for the positive rating, Marcus! Hope to host you soon :) Regards, Cheshta

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 30 oct. 2019
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Did ask for more with the price range. Would seek for it next time in Norcross.
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 30 oct. 2019
Hi, Thanks for spending your valuable time to write the review. Surely, we will work on your feedback for a better guest experience in the future. Hope to host you soon :) Regards, Cheshta

8/10 Bueno

Tyree

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Ty OYO
The trip was very good. The location of property was very convenient.
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 29 oct. 2019
Hi, Tyree! Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal
Website said nothing about cash deposit. This the second time that has happened to me.
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 28 oct. 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
2 murders on the property during my 8 days of hell in this crap hole ports John of a motel. Never again. Lucky to be alive and no staff infections or respiratory problems
Se hospedó 4 noches en octubre de 2019
Respuesta de Edward, el 22 nov. 2019
This is not the experience we would like you to have! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Edward

10/10 Excelente

Michele

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
If u r ln a budget need an uninvested place for a period of time. Meets needs with imaginary bells n whistles. Go to work.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Cheshta, el 22 oct. 2019
Thank you for rating us super, Michele! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Cheshta

6/10 Aceptable

Ah, Norcross,GA

No le gustó: Limpieza, servicios, condiciones de la propiedad
Bugs and the room was not clean. For what they charge.
Se hospedó 2 noches en octubre de 2019
Respuesta de Cheshta, el 23 oct. 2019
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked a handicap accessible with queen beds. I was not given a handicap accessible room with queen beds. While we were checking in, the front office person told me that if my room was dirty to call him and let him know because the new cleaning girl was not marking what rooms were clean and not clean. We got a room on the third floor because all the handicap rooms were given to long term residents. We were given a room at first with a broken toilet, the second room we were moved to had cracked tiles in the bathroom, stains in the bathtub, the bed skirts were completely wrinkled, and there was a hole in our floor that was just covered with the carpet. Our "view" from the room consisted of discarded mattresses, chairs, couches, bedside tables, and semi trailers trying to hide the discarded furniture.
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 21 oct. 2019
Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Cheshta

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2019
Respuesta de Cheshta, el 20 oct. 2019
Thanks for the positive rating, Kenneth! Hope to host you soon :) Regards, Cheshta

2/10 Terrible

OogaWooga, Norcross Ga

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
After a week with my room cleaned on the first day of my stay only, I went to ask why and the receptionist couldn’t explain other than because I was a stay over. I was allowed to keep my room at the AGREED PRICE THROUGH EXPEDIA only till I made the mistake of telling the receptionist what my rate was, then it immediately was raised $25/per day. I heard women screaming at all hours and every time I went out of my room I was overwhelmed by the smell of weed and what al else I’m not sure. Never gonna be here again
Se hospedó 3 noches en octubre de 2019
Respuesta de Edward, el 22 nov. 2019
Sincere apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Edward

2/10 Terrible

Cassandra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I booked my room, they took my money only to be told there was a $100 deposit required when I arrived. There was no mention of this in the advertisement and no phone number to call the hotel directly. The clerk was rude and would not come back to the window once he realized there was a problem. I have contacted the hotel and they will not refund my money, do not go to this hotel
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 22 nov. 2019
Hi, Cassandra! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Servicios
We only stayed one night. The hall ways smelled like cigarettes, This hotel was just ok. They required $100 cash deposit instead of a credit card. And our room didn’t have toilet tissue
Se hospedó 1 noche en octubre de 2019
Respuesta de Cheshta, el 14 oct. 2019
Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Cheshta

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing to like about this hotel. Upon checking in the front desk required a $100 cash deposit that was never mentioned on the website or on booking confirmation. We get to the room and the hallways smell like weed. I checked the bed just to inspect and the sheets were dirty. Dark brown stains. Called front desk to get a new set and those were dirty as well. None of the lights hardly worked. The shower was nasty and the water was either too hot or too cold no in between. Everything was outdated. Just disgusting.
Se hospedó 2 noches en octubre de 2019
Respuesta de Cheshta, el 12 oct. 2019
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They are in the midst of remodeling the hotel. 100 dollar cash deposit required.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Cheshta, el 10 oct. 2019
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

10/10 Excelente

Hope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2019
Respuesta de Cheshta, el 10 oct. 2019
Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Cheshta

10/10 Excelente

Rodrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward , el 9 oct. 2019
Hey, Rodrick! Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Edward

6/10 Aceptable

Akh, Norcross

Viaje de negocios
Le gustó: Servicio y personal
No comment. For the reason I am here is a little more than welcome.
Se hospedó 2 noches en octubre de 2019
Respuesta de Barbara, el 9 oct. 2019
Hey, Akh! It is always good to see our guest happy. Such feedback helps us. Keep them coming :)

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Roaches and flies in the room and they did not have the room I had already reserved Available. I’m never going there again.
Se hospedó 2 noches en octubre de 2019
Respuesta de Cheshta, el 9 oct. 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

8/10 Bueno

Navdeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Cheshta, el 9 oct. 2019
Hi, Navdeep! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Cheshta

10/10 Excelente

Rodrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just had roach other than that good hotel
Se hospedó 2 noches en septiembre de 2019
Respuesta de Cheshta, el 7 oct. 2019
Hi, Rodrick! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

8/10 Bueno

Rodrick

Le gustó: Limpieza y servicio y personal
Bugs in room
Roaches in the room very unpleasant stay with bugs crawling on you
Se hospedó 3 noches en octubre de 2019
Respuesta de Cheshta, el 6 oct. 2019
Hi, Rodrick! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

6/10 Aceptable

Alysse

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 12 noches en septiembre de 2019
Respuesta de Cheshta, el 3 oct. 2019
Hi, Alysse! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
They advertised a swimming pool and it was closed. The water was turned off for a day due to "Low pressure" a clogged valve. They gave me $ 15.00 cash for the inconvenience of no water. I think they should have provided bottled water.Everything else was good.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Edward, el 1 oct. 2019
Something like this should not have happened! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Edward

4/10 Malo

Jerald

Se hospedó 2 noches en septiembre de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios
Quick access to major roads. View out the window was a major road.The room was spacious and adequate for my needs. Parking was easy. B e prepared to have the required cash deposit. Your credit card will not be accepted for the deposit which is returned to you upon checkout provided the room is not damaged.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Edward, el 29 sept. 2019
Hi, Thanks for sharing your concern, we regret the hassle faced. We will surely pass this feedback with the hotel to make sure your next experience is pleasant. Have a great day ahead :) Regards, Edward

4/10 Malo

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward, el 29 sept. 2019
Something like this should not have happened! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Edward