Vista frontal de la propiedad

Opiniones de Duniya Hotel

3.5 out of 5
Duniya Hotel
2620 Buck Owens Blvd, Bakersfield, CA

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 159 de 520 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 105 de 520 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 520 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 520 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 110 de 520 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

6.6/10

Servicios

6.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy agradable
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 18 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Bueno

Gerardo

Le gustó: Servicio y personal
Buena
Se hospedó 2 noches en febrero de 2024
Respuesta de Front desk agent, el 26 feb. 2024
Thank you for choosing the Duniya Hotel we hope to see you soon.

10/10 Excelente

EMILIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Se hospedó 1 noche en febrero de 2024
Respuesta de Front desk agent, el 22 feb. 2024
Thank you for choosing the Duniya Hotel. We hope to see you soon.

2/10 Terrible

Juan

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 9 nov. 2023
Dear Juan,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. It is a matter of grave concern for us. Rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken to reinforce international service standards. We look forward to welcoming you back to us and we assure you that we extend the best of our services to create an exemplary experience for you.Thanks & Regards, Hotel Management

10/10 Excelente

Gilberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio hermoso hotel lo recomiendo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 25 sept. 2023
Dear Gilberto,Greetings !!!Thanks for taking out time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We have taken note of your appreciation and feedback about the food quality, presentation, ambiance, and the team and we are glad that we were able to satisfy your needs. We take this opportunity to assure you that Duniya Hotel believes in the promise to serve with a deep-rooted passion thus striving to ensure paramount satisfaction for its patrons, and we are sure that during your next visit, once again be able to give you memories to share & cherish.Duniya Hotel truly believes in imparting the best of services, hospitality standards & benchmarks, thereby creating a Home away from Home for all our valued guests.Thanks & Regards, Hotel Management

10/10 Excelente

SANTIAGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk agent, el 14 ago. 2023
Thank you we hope to see you again.

6/10 Aceptable

Leticia, Los gatos

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Muy vieja , hay homeles afuera gritando, un deposito exesivo, mala actitud de la recepción , para poder ingresar tienes que firmar un formulario enorme , cuando te estas bañando el agua sale caliente y fria definitivamente no lo recomendaria y no regresaria
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk agent, el 14 ago. 2023
Thank you for staying at The Duniya Hotel.

2/10 Terrible

Wuiguion

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El único hotel que pide 300 dólares de depósito y muy horrible servicio
Se hospedó 1 noche en junio de 2023
Respuesta de Front desk agent, el 21 jun. 2023
Thank you for staying at the Duniya Hotel

10/10 Excelente

Walter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena la atención
Se hospedó 1 noche en junio de 2023
Respuesta de Front desk agent, el 13 jun. 2023
Thank you. Hope to see you again.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Estuvo bien, sólo necesitan arreglar su entrada
Se hospedó 1 noche en mayo de 2023
Respuesta de Front desk agent, el 25 may. 2023
Thank you for staying with us. We hope to see you soon.

10/10 Excelente

EMILIO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Me gusto la entrada, Lo que no me gusto son las instalaciones, los muebles se ven muy viejos.
Se hospedó 2 noches en abril de 2023
Respuesta de Gerencia, el 27 abr. 2023
Emilio, Gracias por tus comentarios. Apreciamos mucho tu critica positiva. Esperamos regreses pronto y nos des otra oportunidad.

2/10 Terrible

Delia

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
No me gusto nada
Se hospedó 1 noche en febrero de 2023
Respuesta de Management, el 21 feb. 2023
Gracias por sus comentarios Delia, lamentamos que no pudimos alcanzar sus espectativas. Estamos trabajando arduamente para brindar un mejor servicio. Espero pueda darnos una segunda oportunidad en un futuro. Cordiales Saludos

4/10 Malo

Jorge

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
La atencion en recepcion se supone q deveria ser bilingue y aunque todo lo q le decia a la recepcionista lo entendia en español en ningun momento fue cortez o demostro alguna buena actitud solo dijo identificación tarjeta de credito en inglés se supone que uno esta de paso y se entiende no sería obligatorio q te conteste en español pero al menos la atencion o el intento es lo q cuenta como buen servicio
Se hospedó 1 noche en enero de 2023
Respuesta de FRONT DESK, el 25 ene. 2023
We hope to see you again in the future. Sorry for the confusion not all front desk agents are bilingual.

10/10 Excelente

Carlos Alfredo

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
El personal del check In,No te ayuda igual, al menos que reserves directamente con ellos,
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Honorio

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Las recepcionistas muy amables
Se hospedó 2 noches en julio de 2022
Respuesta de Auditor, el 19 ago. 2022
Thank you for stay at the Duniya.

10/10 Excelente

Johana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Auditor, el 19 ago. 2022
Thank you for stay at the Duniya.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel comodo. Falla mucho el internet y mueblos algo antigüos.
Se hospedó 1 noche en julio de 2022
Respuesta de Manu Garg, el 26 jul. 2022
Dear Guest, Greetings from Duniya Hotel...!!! We would like to take this opportunity to thank you for taking the time to write a review on your experience at Duniya Hotel. Thank you for an amazing review. It is always our endeavor to serve our guests in a manner befitting loyalty and we are pleased to know that we have lived up to your expectations. We are glad to know that our hotel efforts are been recognized and your feedback strengthens our resolve to continuing our pursuit of excellence. We have noted your suggestion and we thank you for your valuable suggestion. We greatly value your kind patronage and look forward to the pleasure of welcoming you back to Duniya Hotel…!!!

2/10 Terrible

Nelson

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
El peor hotel en el que me he hospedado... sucio, malos olores, publicidad FALSA, gym obsoleto inservible y sucio... sucio... sucio.. en dos o tres palabras lo describiría como SUCIO.. SUCIO... SUCIO...
Se hospedó 1 noche en junio de 2022
Respuesta de Manu Garg, el 27 jun. 2022
Dear Guest, Greetings from Duniya Hotels...!!! Thank you very much for taking the time out and providing your candid feedback. We take all our feedback very seriously and are most grateful to discerning guests such as yourself, who provide us with specific information. Your constructive feedback is very valuable as we continue to strive in continuously improving both our product and service. I would like to sincerely apologize with regards to the inconvenience that you faced. At Duniya Hotel we are committed to seeking feedback and implementing the necessary corrective measures wherever necessary. I have shared your feedback with the concerned Head of Department and strictly taken this up with our associates and would like to assure you that all efforts are being made to eliminate cause for such a complaint in future. I would like to assure that the areas highlighted by you have been taken seriously and are being addressed. We hope that you will deem this experience as a one off and give us another opportunity to redeem ourselves. We greatly value your patronage and look forward to welcoming you back to Duniya Hotel soon.

8/10 Bueno

Andria

Se hospedó 2 noches en mayo de 2022

4/10 Malo

Rosalba

Viaje familiar
No le gustó: Limpieza
Esta ves no me gusto
Se hospedó 1 noche en mayo de 2022
Respuesta de Bhuwan Chandra, el 31 may. 2022
Dear Guest, Greetings from Duniya Hotels...!!! Thank you very much for taking the time out and providing your candid feedback. We take all our feedback very seriously and are most grateful to discerning guests such as yourself, who provide us with specific information. Your constructive feedback is very valuable as we continue to strive in continuously improving both our product and service. I would like to sincerely apologize with regards to the inconvenience that you faced. At Duniya Hotel we are committed to seeking feedback and implementing the necessary corrective measures wherever necessary. I have shared your feedback with the concerned Head of Department and strictly taken this up with our associates and would like to assure you that all efforts are being made to eliminate cause for such a complaint in future. I would like to assure that the areas highlighted by you have been taken seriously and are being addressed. We hope that you will deem this experience as a one off and give us another opportunity to redeem ourselves. We greatly value your patronage and look forward to welcoming you back to Duniya Hotel soon.

10/10 Excelente

José

Se hospedó 1 noche en febrero de 2022
Respuesta de Team, Duniya Hotel, el 27 feb. 2022
Dear Guest Greetings from Duniya Hotel ! Thank you for patronizing Duniya Hotel, Bakersfield and taking time out to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank You once again for your stay and your feedback and look forward to welcoming you back to Duniya Hotel, Bakersfield.

2/10 Terrible

Jashan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible
Se hospedó 1 noche en abril de 2024

10/10 Excelente

SALVADOR

Viaje familiar
Le gustó: Condiciones de la propiedad
Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 30 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

6/10 Aceptable

Anna

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
It’s an ok hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 28 abr. 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

2/10 Terrible

Miranda

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor customer service and unresponsive to patron needs. Unable to communicate with staff, no one picks up the phone. Was unable to spend the night but they gladly took my money.
Se hospedó 1 noche en abril de 2024
Respuesta de Duniya Hotel, el 8 may. 2024
Hello Miranda!We apologize for the inconvenience caused. However, We couldn't find your reservation records. Will you please explain us a little bit more about the full name you booked the reservation under and date of your stay. So, We can look into.Thank YouDuniya Hotel

4/10 Malo

GERARDO

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
severely understaffed. 45 minutes just to check-in
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 23 abr. 2024
Thank you for taking the time to give us a review. We sincerely apologize about the issues youexperienced, and we hope to make this right.

6/10 Aceptable

Jonathon

Se hospedó 2 noches en abril de 2024
Respuesta de Monika, el 12 may. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon

10/10 Excelente

Vania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 18 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Excelente

Anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s fine
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 15 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 Excelente

Vania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 15 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Bueno

Clara

Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 4 may. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 Excelente

Ricardo

Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 28 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

4/10 Malo

Jessica

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
It looks nicer in the pictures. The check in process was very long. They take a deposit of 100$ for a hotel that was not very nice. They give you a code to the room instead of a key card. To access the parking lot in the back was a long process too as you have to call to be buzzed in. The room had a very strong paint or wet carpet smell. Very unpleasant. They didn’t allow outside food even tho the rooms were all stained and dirty anyways. Won’t be staying here again, it’s ugly. Don’t recommend at all.
Se hospedó 1 noche en abril de 2024
Respuesta de Duniya Hotel, el 8 may. 2024
Good Day Jessica!I apologize for the inconvenience but I have checked your reservation records and it shows it only took 2 mins for you to be checked-in. It was started at 6:06pm and completed at 6:08pm. We do require a 100 deposit and that is only for incidental purposes which is released right after you checked out. The parking lot calling access is for our guest safety, So, that way, unauthorized people shouldn't access our property. We apologize for the smell but due to remodeling it was there last month, which you will not experience in future. Again, we do not allow outside food for our guest safety. Our rooms are nice and clean. You might have some misunderstanding. Please give us another chance to show our nice and clean rooms with luxury facilities. Thank YouDuniya Hotel

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Monika, el 5 abr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Bueno

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 2 abr. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 Terrible

Mahrya

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 2 abr. 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

8/10 Bueno

Brookie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all. Sadie, the day hostess was very helpful and welcoming.
Se hospedó 3 noches en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 Terrible

Stephanie

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Weird place, sketchy as hell. Locked in the parking lot, like could not leave without someone pushing a button- no hot water, and 2 days after leaving 330 dollars worth of fraudulent charges on my card. Sketchy !!
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
We very much appreciate your comments regarding your stay at the Duniya Hotel. I will be sure toshare your feedback with our team. I am sorry to hear, however, that one of our front desk managers was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future

10/10 Excelente

Lora

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed are stay the only thing was the hot tube wasn't in order but it's ok every else was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 Bueno

Brookie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all.
Se hospedó 3 noches en marzo de 2024
Respuesta de Monika, el 20 abr. 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 Bueno

Irma

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 Bueno

Pamela, Lake Havasu City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very nice. Cared about your stay and safety. Rooms were clean reasonable, worth the $90. Place needs a little routine maintenance and painting, but it is a seasoned place so can overlook. Ate at the attached restaurant and very nice and good. Staff went out of their way. Location is very convenient and minimal freeway noise if any.
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place close to highway
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
"Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you for choosing us!" "We are overjoyed to read your 5-star review!

2/10 Terrible

Alih

No le gustó: Servicios
I got charged $30 for a “stained” towel, when I was barely there. And you are basically held prisoner inside the parking lot until someone decides to open the gate for you. I was late because I had to wait at the gate for someone to remember to let me out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

2/10 Terrible

Karan

Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They checked us in and they had no running water. They neglected to give us an answer or a heads up that they were having an issue with the water. On top of that it took forever to get a response from them and to get refunded which never happened.
Se hospedó 1 noche en febrero de 2024
Respuesta de Monika, el 31 mar. 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

8/10 Bueno

Bao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and safe
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon

6/10 Aceptable

Christine

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 31 mar. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 Excelente

channon, Fresno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
will be back
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Agent, el 14 mar. 2024
Thank you for your review. We will see you again soon.

6/10 Aceptable

Anna

Viaje en pareja
No le gustó: Servicio y personal
It’s ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Monika, el 28 abr. 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”